New Road Hotel

New Road Hotel Reviews

New Road Hotel

103-107, 103 New Rd, Tower Hamlets, London, United KingdomView Hotel Details
New Road Hotel
New Road HotelNew Road HotelNew Road Hotel
Select your travel dates to check room availability
We Price Match
1 night

New Road Hotel Guest Reviews

4.2/5
Very Good
109 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(109)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(1)
Warehouse K Room
Checked in Feb 2024
Couples
23 Reviews
3.5/5
Posted on Apr 2, 2024
bed is very comfortable. location is not so nice in my opinion.
Guest User
Loft with Terrace
Checked in Aug 2023
Booked for others
1 Reviews
5.0/5
Outstanding
Posted on Nov 16, 2023
Great experience! Parents had a comfortable stay and thought the decor was lovely.
Guest User
Warehouse K Room
Checked in Feb 2023
Business travelers
4 Reviews
4.7/5
Amazing
Posted on Mar 5, 2023
A great place to stay in Whitechapel about 10 minutes from Whitechapel Tube with a huge range of eating options close by and a nice pub - the Good Samaritan 5 minutes away. The hotel itself is excellent and I recommend the breakfast.
Guest User
Warehouse K Room
Checked in Jan 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Feb 14, 2023
Excellent stay in a really cool place there’s a Marco pPierre White Chophouse in the hotel or lots of options close by. I will always stay here in future.
Guest User
Loft with Terrace
Checked in Nov 2022
Travel with friends
1 Reviews
4.2/5
Very Good
Posted on Dec 10, 2022
Nice hotel in a rubbish area. No parking area which is a big problem. Rooms are lovely.
Guest User
Loft with Terrace
Checked in Apr 2022
Couples
1 Reviews
3.0/5
Posted on May 19, 2022
I’ve stayed at a number of hotels in London and in the East End. For the overnight, last minute this hotel was the same price as the Hoxton, Shoreditch (which is far better). We paid for a loft with terrace but you can’t see over the wall if you are seated or in the room so there’s really no benefit. The air con didn’t work and the staff pre-warmed us. There were basic toiletries but no toothpaste. No mini bar in the room. No drinking water. No kettle/coffee machine. No food or drinks to room service. The staff were very polite. The bedding & towels were clean. It just felt like the fixtures & fittings had been done more cheaply rather than using good quality materials. It’s unlikely that we will stay over again. The advertised hot tub has not been built. I felt a little disappointed so we left without trying the food and went to the Hoxton for lunch.
Shahira Begum
Warehouse Twin Room
Checked in Jan 2022
Family
1 Reviews
1.7/5
Posted on Feb 18, 2022
I have given this hotel so much business for the past few months by staying at least 3 days each month but not anymore!! Please don't get deceived by the complimentary drinks or games it's just one or two and you won't even have time to enjoy it especially if you're on holiday. new road hotel manages to charge their guest by taking away the deposit without informing them. I got charged for the price of new bottles of shampoo and soap despite staying three days (the bottles are half-empty). The room allocated to us was on a busy road thus, it was not a good experience for us as at night it would be so noisy and you would be woken up many times. Not to forget, their radiator has been broke for 3 months now (or even more) but every time I visit I would be told 'it's been down recently' No more of giving this hotel any business, the only reason I would stay there it's because of all the halal food nearby, but a hotel that values its profits more than its guests is a big no. Really don't bother with this hotel, it is not worth the price they ask for. If you guys have no choice but to stay in this ridiculous hotel (I really pity y'all) PLEASE, make sure you get your deposit money back!!!! The receptionist would ask you to just leave the cards on the desk and he would just wander somewhere but do not do just leave on the desk and leave the hotel! Make you he says "you will get your deposit back" and take the receipt that will state the hotel have given your 50 pounds back. IF NOT the hotel will just anyhow charge you, Please, 50 pounds is a lot and this hotel will look at any loopholes to gain the maximum profits.
沛玲沛玲
Warehouse K Room
Checked in Dec 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on Jan 22, 2025
The hygiene is quite satisfactory. The mattress is relatively hard, not sticky. The quilt is relatively soft and close to the skin. There is no odor in the room. There is no dust on the table. The hot water is fast and the water pressure is relatively stable. The facilities are well maintained. There are many places to eat around. The service attitude is very good and relatively standardized, including the front desk, the cleaning lady, and the maintenance master. The hotel environment is good, the transportation is very convenient, the waiter is friendly, the hygiene is good, clean, the light is moderate, and the air conditioning is cold enough. (There are windows and the sunshine is comfortable)
Original TextTranslated by Google
Guest User
Loft with Spa Bath
Checked in Sep 2024
Travel with friends
33 Reviews
3.5/5
Posted on Oct 14, 2024
Very ordinary room
Original TextTranslated by Google