Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.9
Service8.9
Cleanliness9.2
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All reviews(68)
Positive reviews(66)
Reviews with photos/video(6)
Awesome rooms(21)
Awesome stay(18)
Easy to get around(12)
Convenient location(11)
Delicious breakfast(9)
Great location(9)
Large rooms(7)
Friendly front desk staff(5)
Negative reviews(2)
Lucky Tree
Standard Double Room With Single SofaBed
Stay Date Mar 2025
Family
7 Reviews
8.5/10
Very Good
Posted on Apr 22, 2025
Came to holiday inn Whitechapel with my mother and sister and it was pleasant. We were too early to check in but the receptionist came to us the minute our room was ready. The lounge area had a mini Starbucks and a buffet area. They also had a couch with a flat screen tv for those who are too early to check in. They took our bags to the back room while we waited. The room was clean and the bed was comfortable and had everything we would need for two nights. The only negative I would say would be the sofa bed is a bit uncomfortable but if you’re staying for short term it’s really handy for just resting your eyes. The room was spotless and the location is amazing. There’s a Tesco and saintburys nearby if you wanted to bring drinks and snacks back to the room. Will gladly be coming back here. The location is amazing too and only a 10 min walk to the train station and in the centre of many popular attractions that are only a few stops away.
Shanenancy
Standard Double Room With Single SofaBed
Stay Date Mar 2025
Family
1 Reviews
8.0/10
Very Good
Posted on Apr 6, 2025
It was good staying in holiday inn white chapel.Check in was smooth good had a pleasant stay.
Guest User
Standard Room
Stay Date Jul 2024
Travel with friends
42 Reviews
9.5/10
Amazing
Posted on Sep 17, 2024
The highlight of this stay, for me, was the coziness of the bed and the breakfast options. The bed was so soft; it was like I was being hugged after a long day of sightseeing. The breakfast was good and the attendants in the restaurant were very helpful.
Yan How
Standard Double Room With Single SofaBed
Stay Date Dec 2024
Family
1 Reviews
9.0/10
Great
Posted on Feb 7, 2025
Location was very good. Near bus stops, supermarkets, food and restaurants. Room was quite spacious and the most glaring omission is a fridge in the room. Otherwise it would have been perfect. Bathroom is spacious and everything works. Front desk staff were nice and friendly, check in and out was good. Recommended.
Response from Property: Hi, Thank you for booking Holiday Inn Whitechapel and thank you for your feedback. We are really glad that your stay with us was satisfactory and thank you for putting forth your comments as this helps us enhance our customer experience. We do hope to see you again with us for your next trip to London. Thank you! Faizaan M. Reservation Team
Guest User
Standard Double Room With Single SofaBed
Stay Date Nov 2024
Family
2 Reviews
7.0/10
Posted on Dec 25, 2024
Whitechapel station walk to hotel around 10 mins. But the hotel and Whitechpel area a bit old. Also, go to the Tottenham Court Road station from Whitechapel only 3 stations very fast.
Response from Property: Hi, Thank you for booking Holiday Inn Whitechapel and thank you for your feedback. We are really glad that your stay with us was satisfactory and thank you for putting forth your comments as this helps us enhance our customer experience. We do hope to see you again with us for your next trip to London. Thank you! Faizaan M. Reservation Team
5002
Standard Double Room With Single SofaBed
Stay Date Feb 2025
Family
13 Reviews
9.0/10
Great
Posted on Mar 23, 2025
Good hotel with clean facilities etc., not the best location though
Harsh Ashok Bhambhani
Standard Twin Room
Stay Date Oct 2024
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Nov 28, 2024
Amazing experience at this wonderful hotel. The staff is very friendly and they my trip much better. Highly recommend this hotel to everyone.
Anonymous User
Standard Twin Room
Stay Date Jun 2024
Travel with friends
6 Reviews
9.0/10
Great
Posted on Jul 18, 2024
Room size is good, location is decent but could be better. Overall not too bad, bed is a little soft though.
Moonstruck
Standard Twin Room
Stay Date May 2024
Travel with friends
1 Reviews
9.0/10
Great
Posted on Jun 23, 2024
Location: Convenient for bus users with bus stops very close to the hotel. The train from Shadwell is easier to access (7 mins walk) than WC, and it transfers at Bank station, providing connections to multiple metro lines.
Room: Generally clean but lacked a refrigerator, requiring you to store food items on the dressing table. The bathtub was a little slippery even with the rubber mat, so caution is advised and the toilet did not have a bidet.
Breakfast: Good quality, but there was an issue with some patrons using the wrong tongs for different food items, which could be a concern for Muslim guests.
Staff: Friendly and helpful, with a special mention of Flor for her cheerful morning greetings.
Overall it was definitely a pleasant stay
Kian soon
Accessible Double Room
Stay Date Apr 2024
Family
19 Reviews
8.0/10
Very Good
Posted on Jun 1, 2024
It is a wonderful place, except there is no tube near by. However the bus there can link up to a lot of place
LewisBrian
Premium King Room
Stay Date Apr 2024
Couples
3 Reviews
6.5/10
Posted on May 30, 2024
The hotel was very crowded so especially at breakfast it was hard to move in the buffet. The day we left we couldn't be seated which meant we left late and missed our train from Victoria station. The staff tried very hard but there weren't enough. We had to ask for the room to be cleaned at one point.
Svntino
Double Room
Stay Date Nov 2024
Couples
10 Reviews
6.0/10
Posted on Dec 28, 2024
Manager was helpful overall ok hotel
Response from Property: Hi, Thank you for booking Holiday Inn Whitechapel and thank you for your feedback. We are really glad that your stay with us was satisfactory and thank you for putting forth your comments as this helps us enhance our customer experience. We do hope to see you again with us for your next trip to London. Thank you! Faizaan M. Reservation Team
Guest User
Double Room
Stay Date May 2024
Travel with friends
10 Reviews
7.5/10
Posted on Jun 25, 2024
Clean and comfortable hotel with good service. Local is satisfactory.
JAMIE
Double Room
Stay Date Feb 2024
Solo travelers
65 Reviews
7.5/10
Posted on Mar 4, 2024
Decent Breakfast, Had the Steak and Ale pie in the Evening it was excellent. It's quite a lively area but it's fairly central 10 min walk to the nearest Tube Station