DoubleTree by Hilton London Chelsea

DoubleTree by Hilton London Chelsea Reviews

DoubleTree by Hilton London Chelsea

Imperial Road, Hammersmith and Fulham, London, SW6 2GA, United KingdomView Hotel Details
DoubleTree by Hilton London Chelsea
DoubleTree by Hilton London ChelseaDoubleTree by Hilton London ChelseaDoubleTree by Hilton London Chelsea
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DoubleTree by Hilton London Chelsea Guest Reviews

4.2/5
Very Good
83 Reviews
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(83)
Positive reviews(81)
Reviews with photos/video(16)
Easy to get around(16)
Awesome stay(11)
Friendly staff(11)
Awesome amenities(9)
Clean and tidy(8)
Delicious breakfast(7)
Convenient for shopping(6)
Close to train station(5)
Negative reviews(2)
sher
Double and Single Room
Checked in Nov 2024
Family
7 Reviews
3.2/5
Posted on Dec 28, 2024
Located near train station.  Reception was nice to offer breakfast at discount. Reception was not picking up calls and I need to visit the counter for stuff. My daughter was sick but receptionist was empathetic. Refer me to call 111 which is not available via hotel phone line. Restaurant staff was friendly on the other hand.
Guest User
Double and Single Room
Checked in Jul 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
All round excellent.👍👍👍👍👍. Top location.👍👍👍👍👍 Excellent breakfast.👍👍👍👍👍
Ebiye Emmanuel
Queen Room
Checked in Jul 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Aug 6, 2024
Always beats my expectations in terms of service delivery and comfortable accommodation. My pick any day.
Veronika Str
King Room
Checked in Feb 2024
Business travelers
33 Reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
Stayed at this hotel a few times already. Nice and smart looking.
Guest User
Double and Single Room
Checked in May 2024
Family
3 Reviews
4.0/5
Very Good
Posted on Jun 26, 2024
It's tired and needs work but the staff try hard to make things better. Better to stay near Heathrow, the trip into central London isn't that much longer and there's better hotel options.
Guest User
Two Double Room
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 25, 2024
Nice locatian hotel & friendly staff
SalemMohammed
Two Double Room
Checked in Oct 2023
Travel with friends
16 Reviews
5.0/5
Outstanding
Posted on Nov 20, 2023
Amazing hotel with an amazing amenities in Chelsea. Area is nice and posh
Kaiyang
Two Double Room
Checked in Jan 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 22, 2023
Had a lovely stay at the hotel, staff were really nice and very helpful
Robert
Accessible Double Room
Checked in Nov 2022
Couples
10 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2022
The hotel was very well managed and the staff were excellent. The breakfast had a very good selection and was well worth the reasonable additional cost. The hotel is very near Imperial Wharf train station. It is a small station but offers a connection to the Tube system and to Clapham Junction train station for Gatwick airport. Double Trees maybe a more budget orientated brand but the room was a good size and finished to a high standard with a comfortable bed and well fitted bathroom. There is a Tesco supermarket and a coffee shop opposite. I would highly recommend this hotel.
mannan
Double and Single Room
Checked in Feb 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Mar 4, 2024
Good hotel
Fourdrignier
Double and Single Room
Checked in Apr 2022
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Jun 1, 2022
The bathroom could do with upgrading. The price per night had nearly tripled just because it was the flower show and the football final. ☹️ Neither of which are of any interest to me as I was there for work. Highly unfair, I’m sure it didn’t cost 3x more to clean the room !
Guest User
Double and Single Room
Checked in Dec 2024
Travel with friends
1 Reviews
4.5/5
Great
Posted on Jan 28, 2025
Transportation is very convenient. Tesco is across the road and the light rail station is 1 minute away. The room is cleaned every day. The problem may be that the water is not hot enough when taking a shower at night. It is recommended to wash your hair at 6 o'clock in the morning
Original TextTranslated by Google
Response from Property: Dear guestThank you for taking the time to post on your review, great to see that you found our location worked so well for you, having Imperial Wharf station around the corner does make travel into and around the city super easy. Sorry to hear that you felt the water temperature in your shower was not as hot as you expected, I trust though that the team resolved this for you upon report.The team and I hope to see you back with us when you are next back in the area.Kindest regardsAnthony BarrettGeneral Manager
Guest User
Queen Room
Checked in Jan 2025
Solo travelers
19 Reviews
4.2/5
Very Good
Posted on Feb 15, 2025
Excellent service, great
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Shuipingzuoshiren
Double and Single Room
Checked in Jul 2024
Family
47 Reviews
5.0/5
Outstanding
Posted on Aug 28, 2024
The hotel is right outside the train station and bus station. There are many attractions in Chelsea and Kensington, and they are very close to each other and can be walked. You can spend three days in Chelsea. Harrods is next to Hyde Park and Kensington Park. The Natural History Museum is next to the V&A Museum. Notting Hill is also relatively close.
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6/10
Jinyujun
Two Double Room
Checked in Jul 2024
Business travelers
21 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
Facilities: Good, but one of the elevators was broken during the few days I stayed. Health: good Environment: good Service: Very good!
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