ibis budget London Whitechapel - Brick Lane Reviews
ibis budget London Whitechapel - Brick Lane
100 Whitechapel Rd, Tower Hamlets, London, United KingdomView Hotel Details
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ibis budget London Whitechapel - Brick Lane Guest Reviews
3.9/5
Good
92 Reviews
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Verified reviews
Location4.0
Amenities3.5
Service4.0
Cleanliness4.1
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All reviews(92)
Positive reviews(79)
Reviews with photos/video(19)
Clean and tidy(25)
Convenient location(19)
Awesome stay(16)
Friendly owner(16)
Easy to get around(11)
Awesome amenities(10)
Delicious breakfast(8)
Close to metro(6)
Negative reviews(13)
Seryoga
Triple Triple-Room With A Large Bed And A Bunk Bed
Checked in Dec 2024
Business travelers
17 Reviews
5.0/5
Outstanding
Posted on Jan 23, 2025
Very conveniently located on Whitechapel Rd - steps away from a variety of restaurants and easy walking distance to the City
Guest User
Twin Room
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel was extremely clean and the front-desk service was also great. The breakfast was delicious for the price (in our case, this was already included in the booking fee, but if I remember well it's around 5gbp). The location is very handy because you're close to everything (well, it's Whitechapel). If you don't know the neighborhood, please google it first to know if it suits your needs and preferences.
One detail: if you're booking a 2 single bed room, privacy is not the best due to the size of the room. The shower only has a (very transparent) glass to separate it from the room, and the toilet is next to it (with a door, luckily) so it's important to have this in mind. Other than that, the neighborhood has everything you need: local restaurants, cafés, a big Tesco Express a few meters away, etc.
RNF
Classic Room
Checked in Aug 2024
Family
2 Reviews
4.2/5
Very Good
Posted on Nov 2, 2024
The hotel located in a muslim area if i might say, but it is super easy to find, close to tube & everything went smooth & well
Sajjad
Triple Nest- Room with a double bed and a pull down single bed
Checked in Jun 2024
Solo travelers
3 Reviews
4.0/5
Very Good
Posted on Aug 1, 2024
The location is ideal for anyone looking to explore central London. Situated right next to the East London Mosque, it’s incredibly convenient for those who wish to attend prayers.
Additionally, there are numerous Halal food options nearby, offering a variety of delicious cuisines. This made dining out very convenient and enjoyable. The hotel is also well-connected to public transportation, with several underground stations less than a 10-minute walk away, making it easy to travel around the city.
I arrived at the hotel earlier than the usual check-in time on Friday noon, and the staff were very accommodating. They securely stored my luggage and informed me that my room would be ready after 2 PM.
The room itself was comfortable. It provided everything I needed for a relaxing stay. The breakfast offered by the hotel was also satisfactory, providing a good start to the day with a decent selection of food.
The combination of a convenient location and comfortable accommodations made for a memorable experience.
Anonymous User
Triple Triple-Room with A Large Bed and A Bunk Bed
Checked in May 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2024
The location is convenient and well-connected to central London. Very close to Liverpool street station as well. Love it
Rodrigo
Classic Room
Checked in Oct 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 15, 2025
Clean facilities, good temperature and friendly staff - location is close to two tube stations.
Tong Peng
Classic Room
Checked in Sep 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
Exit the whitechapel underground station facing the hospital, turn right. Walk along the walkway and you will see ibis on the right across the road.
It is very convenient to find asian food nearby this hotel.
The hotel room is clean and tidy, value for money. The staff are friendly and chill. Breakfast start at 6.30am.
It is also convenient to go to the airport by using Elizabeth line at whitechapel station
Anonymous User
Classic Room
Checked in Mar 2024
Business travelers
11 Reviews
1.2/5
Posted on Apr 17, 2024
Too small… the room is too cold and it was told that the service person is coming by to check the heating up but no one came..,
Guest User
Twin Room
Checked in Aug 2024
Business travelers
1 Reviews
1.5/5
Posted on Sep 23, 2024
The hotel itself seems to be clean enough and we got daily cleaning services and towel changes, but that basically sums up the good part of the hotel.
The neighborhood itself (Whitechapel) isn't a good one.
All the vending machines selling products with at least 200% markup.
We ordered a breakfast with our stay, which we received on the first day of the stay, but then the hotel decided that we don't have a breakfast in our order and showing them the order from the official trip.com voucher didn't help.
The hotel member that talked to us (lets call him Y), just pointed to his computer saying we don't have a breakfast in our order, and told us talk to the agency or to trip.com.
It's important to mention that there were other people around and they all looked at us while Y treated as if we were baggers or thieves who are trying to get a free 2.5£ meal.
At some point Y just started ignoring us and when we asked him why would he treat us like that he hinted that we don't speak English or that we are stupid (not sure which of the 2 he went for).
trip.com helped us swiftly and got us a refund for the breakfasts.
I would avoid this hotel if I could.
Guest User
Triple Nest- Room with a double bed and a pull down single bed
Checked in Jul 2024
Family
1 Reviews
3.5/5
Posted on Aug 25, 2024
3 person in 12m2 room is not comfortable.
2 person OK.
Bathroom big, clean, good.
You can not sleep if the Window is open because too much traffic and police sirens all night. Closed Window avoids the noise very well.
Breakfast is written to be £5.80 but i paid £8.50.
Staff smily and polite.
Easy to reach town center.
Luca Stallone
Classic Room
Checked in Jan 2024
Travel with friends
1 Reviews
3.2/5
Posted on Feb 13, 2024
It was a good trip, the hotel is close to the Whitechapel underground station and Tower Bridge. The location was good but the bathroom was really strange because the WC and the shower ware separated in both the rooms that we stayed.
Guest User
Classic Room
Checked in Jun 2024
Couples
1 Reviews
4.2/5
Very Good
Posted on Jul 29, 2024
I will definitely come back again for my next trip to London. Though the room is small, it has a good location and the overall cleanliness is good.
Guest User
Twin Room
Checked in Jun 2024
Family
5 Reviews
2.7/5
Posted on Aug 6, 2024
The facilities are very old without updating as the pictures posted in the entrance of the hotel. The pictures are captured from other ibis hotels that seem to be looking well.
Guest User
Classic Room
Checked in Jun 2024
Couples
2 Reviews
3.7/5
Posted on Jul 4, 2024
Quick one night trip to see a concert. Accommodation was fine snd bed very comfortable. Wish wed had tea and coffee facilities but it is a budget hotel
Oversll it was great
Guest User
Classic Room
Checked in May 2024
Business travelers
1 Reviews
1.5/5
Posted on Jun 8, 2024
Awful hotel in the roughest part of town . Lobby filthy and reception not even on the ground floor. Felt very unsafe arriving back at the hotel late a night to just press a buzzer to be let in .. extortionate prices for a vending machine. Could not wait to get up and check out. Duvet wafer thin. Sirens on a busy road all night so got zero sleep and there were definitely homeless people living in the rooms along the corridor that were packed to the ceiling with stuff.
Only positive is room was clean and it is cheaper than most rooms in London but you get what you pay for. If you’re a girl on your own do not stay here !