10 Palace Pl, Westminster, London, Greater London, SW1E 5BW, United KingdomSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
124 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.2
Service9.4
Cleanliness9.6
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All reviews(124)
Positive reviews(24)
Reviews with photos/video(5)
Great location(13)
Clean and tidy(8)
Awesome rooms(7)
Great service(7)
Convenient location(6)
Awesome amenities(5)
Quiet & comfortable(5)
Guest User
Large Double Room
Stay Date May 2026
Business traveler
7 Reviews
10/10
Outstanding
Posted on Jun 19, 2026
Great location - close to the Buckingham Palace.
Quiet and clean.
While no dinning place in the Resident, you can easily find restaurants nearby
Guest User
Large Double Room
Stay Date Feb 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Mar 14, 2026
We had a very lovely stay , great location and spotlessly clean. Staff very welcoming . Room has everything you need . Couldn't fault it
Yujideyu
The Snug
Stay Date Apr 2026
Solo traveler
20 Reviews
9.0/10
Great
Posted on May 11, 2026
Facilities: Quite comprehensive. Most importantly, the shower pressure was great, with a strong water flow. The pillows were also good.
Cleanliness: Very clean.
Location: Very close to Victoria Station and Buckingham Palace.
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Guest User
Standard Double Room
Stay Date Feb 2026
Couple
1 Reviews
9.0/10
Great
Posted on Mar 13, 2026
This hotel is the perfect place to stay for easy access to everywhere. Through a stone hard enough from the street corner and you may hit Buckingham Palace😉
Tea and coffee making facilities provided and a small fridge if you wish to stock up with your own alcohol.
Although the hotel is lovely and clean, I was disappointed at the times they clean the room. After being out till mid afternoon each day. Our room was still to be done when we were returning after 3pm or after. Therefore we didn't use the service and only changed our towels, as the timing was inconvenient. The reception staff were lovely and someone was always there if you needed anything
Guest User
Deluxe Double Room (King Bed)
Stay Date Nov 2025
Traveling with friends
2 Reviews
9.0/10
Great
Posted on Jan 21, 2026
Excellent location. Only a few minutes walking distance to the burkingham palace and green park. Quiet area.
Momo101
Deluxe Double Room (King Bed)
Stay Date Aug 2024
Family
23 Reviews
10/10
Outstanding
Posted on Sep 30, 2024
This hotel have a very great location … just around the corner from Buckingham palace …
But it’s also near to the victoria station.
All the staff are very nice and helpful. Definitely would stay again if I go to London thx uuu the resident
Guest User
Standard Double Room
Stay Date Apr 2024
Couple
2 Reviews
8.0/10
Very good
Posted on May 8, 2024
good location very close to buckingham palace and westminster
room space is fair but overall very neat and tidy
however not all sockets in the room works and the showering gel was not refilled
Siyu Qiu
Small Double Room
Stay Date Nov 2024
Couple
1 Reviews
7.0/10
Posted on Dec 23, 2024
The next morning water is not available.
Guest User
Large Double Room
Stay Date Feb 2025
Business traveler
3 Reviews
9.0/10
Great
Posted on Mar 10, 2025
Yeah very nice and very clean
IreneLai
Large Double Room
Stay Date Jan 2025
Family
10 Reviews
10/10
Outstanding
Posted on Feb 24, 2025
Very clean and comfortable hotel, only a few steps away from Buckingham Palace, very convenient to watch the changing of the guards. When we checked in, there was a thoughtful card and red wine to welcome us. We stayed for eight days on this trip, and the room was very clean when we came back every day. Thanks to the very professional housekeeping. This will be my first choice next time I visit the UK 😊.
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Guest User
Small Double Room
Stay Date Nov 2024
Couple
8 Reviews
9.0/10
Great
Posted on Jan 5, 2025
It's conveniently located just 5 minutes from the station and 5 minutes from Buckingham Palace, and the reception and rooms were clean and nice.
The book decor in the room had a London feel to it, the kitchenette was very convenient, and the welcome service of wine and sweets was very satisfying.
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Guest User
Small Double Room
Stay Date Jan 2025
Solo traveler
17 Reviews
10/10
Outstanding
Posted on Feb 8, 2025
Good location. Turn left and you will see the Royal Stables across the road. Go a little further and you can see Buckingham Palace within 500 meters.
Go out and turn right after 200 meters. Cross the commercial square and you will reach Exit C of Victoria subway station.
The hotel rooms are on the first floor, but they are very quiet. You need to swipe the door to enter the accommodation area. The room is clean.
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Decival
Large Double Room
Stay Date May 2024
Couple
22 Reviews
10/10
Outstanding
Posted on Jun 20, 2024
I had an excellent experience at the hotel, service, cleanliness, location and impeccable silence in the room, perfect for resting...Brazilians who are lucky enough can meet receptionist Bianca, a polite and very kind woman...she was essential with information to my beautiful days in London.
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Guest User
Standard Double Room
Stay Date Nov 2024
Couple
6 Reviews
10/10
Outstanding
Posted on Dec 15, 2024
Excellent! Wow location and top service!!
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Anonymous User
Large Double Room
Stay Date Dec 2023
Couple
1 Reviews
7.5/10
Posted on Feb 9, 2024
The location is very good. To say it is five minutes away from Buckingham Palace is modest. In fact, it is only a few dozen meters away. It is also quite close to the subway station. It is convenient for transportation in the city. The environment is not too noisy. It feels safe. There are supermarkets and offices nearby. A perfect combination of the real atmosphere; one manager's very heartfelt and enthusiastic service, other waiters are a bit perfunctory and polite, but the overall service needs are responded to well; the room is really small, especially the corridor is very cramped, but it is still OK You get what you pay for.