Name: Blackbird
Address: 209 Earls Ct Rd, Kensington and Chelsea, London, SW5 9AN, United Kingdom, 209 Earls Ct Rd, Overseas, United Kingdom
Rating: 4.6

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All reviews

Positive reviews

I love this hotel and the staff. The only thing awkward was that I have to pass through the bar when I enter the hotel. Carrying large luggages into the bar during the busy hours draw attentions from the bar visitors. Other than that everything was good.

Restaurant

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

English

All Room Types

Small Double Room

Had higher expectations based on reviews and was excited to try out the Blackbird. I'll start with the good stuff. Firstly both the girls on reception were very friendly and all staff we came across, young american guy at breakfast can't knock them, all polite and friendly. Breakfast was very nice and delicious and set us up nicely for the day. Coffee machine and chocs in room nice touch and the beer in the fridge, waters etc. Bed was comfortable! Now for the rest... The room looked nice upon entering we stayed in Jacques after booking a superior room. On checking in the room was dirty, used coffee cup on the side, sugars on the side, spoon had been used, stuff in the bin, sink covered in dirt and a bath mat on the toilet covered in mud, the hand towels had been used. I popped down to reception and a friendly girl helped me, apologised profusely and got me clean towels and emptied the bin and got a new bag, offered us complimentary drinks as an apology. Fair enough, these things happen apparently a plumber had been in and it hadnt been checked afterwards. But the rest wasn't cleaned again and I ended up cleaning down the sink myself and washing the spoon etc. We then had no sugars, no milk to have with the coffees (not sure if this was missing too or they just don't give them) . The lifts noisy and right outside the room and the housekeepers use it in the morning so we got woken up, and we also got woken up by a member of staff on reception at 2am calling us by mistake asking if we called a taxi, not a good mistake to make waking your guests up at 2am, not very professional. Then in the morning whilst looking for the hairdryer, there was rubbish in the drawers and loose screws and bolts,  weird stains on the chair and everything on the desk was dusty. Basically I felt like it wasn't worth the money, felt a bit miffed off and I am glad we were only there for one night. 

What an absolutely fabulous hotel! We stayed in Arnold room, which was just lovely and had everything in there that you could wish for. Nice coffee machine and chocolates! …milk and water in the fridge. Quality furnishings and nice touches. We had a complimentary drink in the bar, which was appreciated. The manager and the bar staff were lovely and very friendly. Breakfast was fab. Nice choice of cereals, fruit and croissants. Full English breakfast was brilliant. Nice quality food. Nice setting and fresh flowers on all the tables. Waiter was also lovely. Highly recommend!

We stayed in The Blackbird for 4 nights in late May.  We were in the room called Potter on the 2nd floor.  The room was cosy, nicely decorated, had a coffee machine, TV and a decent sized bathroom for us as a couple.  The bed was a little squeezy being a double but we were very happy with the stay.  There is an elevator - it's a slow one but it works.  There is a lovely hot breakfast on offer in the guests dining room and you can also eat in the lively pub section if you choose for other meals.  We found the staff friendly.  The location was exceptional being almost directly across the road from the Earls Court Tube Station.  There is plenty to see in the area but it's super easy to jump on the tube or take a bus elsewhere.  

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Discover 69 Blackbird reviews, rated 4.6 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Blackbird Reviews: 69 Verified Reviews Latest 2024 | Trip.com

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