Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.9
Amenities7.3
Service7.0
Cleanliness7.8
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All reviews(13)
Positive reviews(10)
Reviews with photos/video(6)
Clean and tidy(6)
Negative reviews(3)
Guest User
Studio
Stay Date Nov 2025
Solo traveler
3 Reviews
2.0/10
Posted on Dec 5, 2025
This place was disgusting. An overpowering stink of rotten drains pervades the entire apartment. I felt sick throughout my stay. The bathroom has multiple areas of rot.
The mat is old and curled on one corner, a random broken bannister sits despondently on the staircase up to the apartment.
But it’s the smell that administers knock out blow.
Gross. Avoid, or pack your gas mask.
Additionally, the entry codes are quite confusingly laid out on their portal. I was struggling to get in, and nobody answered the WhatsApp until the following day.
Guest User
Studio
Stay Date Aug 2025
Traveling with friends
12 Reviews
7.0/10
Posted on Sep 8, 2025
Good location, but the room was tiny, had no windows, and smelled musty.
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Response from Property: Thank you for sharing your feedback. We’re glad you found the location convenient. We’re very sorry to hear that the room did not meet your expectations in terms of size, ventilation, and smell. Your comments have been shared with our team to help improve room conditions for future guests. We appreciate your input and hope to provide a more comfortable experience if you stay with us again.Viridian Team
Guest User
Studio
Stay Date May 2025
Solo traveler
1 Reviews
5.5/10
Posted on Jun 20, 2025
In terms of the price, it's a suitable accommandation for short-period trip. But problems exist like difficult to check in, noisy room, poor room amenities. At least it's very clean.
Guest User
Studio
Stay Date Mar 2025
Couple
1 Reviews
7.0/10
Posted on May 27, 2025
Great location compact living areas. Convenient lean and well presented
angelfhy
1 Bedroom 1 Bathroom
Stay Date Nov 2024
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Dec 26, 2024
Close to everything central, super clean and tidy! If you need to cook, please do bring your own oil and condiments, it’s not provided. Must try the cocktail place next to it called The Coral Room.
Response from Property: Hello!Thank you so much for your kind words and perfect score, we pride ourselves in making guest stays as comfortable as possible here at Viridian Apartments, so we are delighted to know this was met during your stay.Thank you for being such valuable guests as we really hope to welcome you back in the near future! Viridian Team
jaimie1
Studio
Stay Date Aug 2025
Couple
20 Reviews
10/10
Outstanding
Posted on Sep 23, 2025
The location is convenient, within walking distance of many tourist attractions. The British Museum is right outside.
Although it's on the roadside, it's quiet and the windows can be opened for fresh air.
It's clean and hygienic. The towels, bath towels, and kitchen towels are all new and of good quality. The toiletries are also good, including a hairdryer and iron.
The kitchen utensils are adequate.
After booking, please be sure to check the hotel email for the room key code.
We happened to meet a staff member who sorted things out smoothly. The service was excellent.
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Response from Property: Thank you so much for your detailed feedback! We’re delighted to hear you enjoyed our prime location, with the British Museum and other attractions nearby. It’s wonderful to know you found the apartment clean, well-equipped, and comfortable, and that our toiletries and kitchen amenities met your needs. We’re also glad our team could assist smoothly with the room key. Your kind words about our service mean a lot, and we look forward to welcoming you back for another great stay!Viridian Team
Guest User
Studio
Stay Date Aug 2025
Traveling with friends
3 Reviews
2.5/10
Posted on Sep 13, 2025
The toilet smelled like a hundred people had peed in it at once and hadn't flushed it. The bed looked like it was stolen from a homeless person on the street.
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Response from Property: We sincerely apologize for the experience you described. This is far below the standards we aim to provide, and we are very concerned about the issues you encountered with cleanliness and the bed. Your feedback has been shared with our housekeeping and maintenance teams to ensure these problems are addressed immediately. We deeply regret the discomfort you experienced and appreciate you bringing this to our attention, as it helps us improve for future guests.Viridian Team
Guest User
Studio
Stay Date Oct 2025
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on Nov 17, 2025
A short ten-minute walk from Piccadilly, self check-in went very smoothly, small, clean studio with everything you need
Show OriginalGoogle Translated
Response from Property: Thank you for your lovely review! We're glad to hear the self check-in was smooth and that you found the studio clean, comfortable, and well-equipped. It’s great that the short walk from Piccadilly worked well for you. We’d be happy to host you again!Viridian Team
Lovedlino
1 Bedroom 1 Bathroom
Stay Date Apr 2025
Couple
7 Reviews
10/10
Outstanding
Posted on May 21, 2025
Good location. Very safe. Close to the British Museum, very close to the subway station, and 15 minutes walk to Covent Garden. The apartment environment is very good, the service is very good and the response is very timely. The stay experience is good. I hope to have the opportunity to go again next time.
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Guest User
Studio
Stay Date Sep 2025
Business traveler
4 Reviews
8.5/10
Very good
Posted on Nov 2, 2025
Special reminder: Self-check-in is only available from 4:00 PM. Before that, luggage cannot be stored and the business cannot be contacted.
Show OriginalGoogle Translated
Response from Property: Thank you for your feedback. We’re glad you shared this important reminder. As noted, self check-in is available from 4:00 PM, and unfortunately we’re unable to offer luggage storage or support before that time. We appreciate your understanding and hope the rest of your stay was comfortable.Viridian Team
Guest User
1 Bedroom 1 Bathroom
Stay Date Dec 2024
Family
1 Reviews
8.5/10
Very good
Posted on Jan 20, 2025
First of all, the location is good.
It's right next to the British Museum, so you can get there without getting lost.
It's easy to get to anywhere, so it's very convenient.
If you need anything, the owner or guest services will respond immediately.
The room was cleaned properly, and the kitchen was equipped with everything you need. There were new sponges for washing dishes.
Of course, there was detergent too.
I didn't know how to use the washing machine, but I managed to find it by looking at the washing machine's website.
It said that there was detergent, but I didn't know where it was, so I brought my own.
The shower was also clean.
There were basic amenities.
I liked that there were enough towels for the number of people and the number of days we were staying.
My family who went with me liked the heated floor in the bathroom.
I'd like to use it again if I visit London again.
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Guest User
1 Bedroom 1 Bathroom
Stay Date May 2025
Solo traveler
36 Reviews
9.7/10
Amazing
Posted on Jun 24, 2025
This one is about twice as big as the one-bedroom. The room is generally OK. The equipment is complete, including microwave, oven, induction cooker, pot, cutlery, and washing machine. I didn't expect it.
One question, why is there no curtain in the bathroom?