Dao by Dorsett West London

Reviews of Dao by Dorsett West London

Dao by Dorsett West London

56 Shepherd's Bush Green, Hammersmith and Fulham, London, W12 8QE, United KingdomSee Hotel Details
Dao by Dorsett West London
Dao by Dorsett West LondonDao by Dorsett West LondonDao by Dorsett West London
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1 night

Guest Reviews

8.6/10
Very Good
116 Reviews
Verified reviews
Location8.6
Amenities8.6
Service8.6
Cleanliness8.8
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All reviews(116)
Positive reviews(16)
Reviews with photos/video(1)
Easy to get around(6)
Friendly staff(6)
Great location(5)
HoraceChow
Dao Studio Double
Stay Date Aug 2024
Business travelers
4 Reviews
8.0/10
Very Good
Posted on Oct 17, 2024
The room is spacious, neatly decorated, and clean in all aspects. There are few stains in the coffee machine. Cleaning supplies, such as shampoo have not been replenished for several days. There are many choices in their breakfast.
6/13
Response from Property: Thank you for your feedback! We’re glad to hear that you found the room spacious, neatly decorated, and clean overall. We apologize for the stains in the coffee machine and the lack of replenished cleaning supplies like shampoo. Your comments will help us improve our service. We're also pleased that you enjoyed the variety of choices at breakfast. We hope to welcome you back for an even better experience in the future!Warm regards,Dao London Shepherds Bush.
Lama1
Dao Studio Double
Stay Date Nov 2024
Family
6 Reviews
9.5/10
Amazing
Posted on Feb 18, 2025
Great location, easy to locate. Walking distance to many shops and westfield mall. Easy access to the city via tube/bus (shepherd’s bush market, shepherd’s bush). The lobby was spacious and welcoming, beautifully decorated and the staff were extremely accommodating. Breakfast was okay. I Paid more for the studio room as it is meant to be more spacious but it felt the same as the other rooms and the layout was a little off. (Booked multiple rooms) Overall we had a pleasant stay :)
Response from Property: Thank you for your wonderful review! We’re so glad to hear you enjoyed the great location, easy access to shops and transport, as well as the spacious lobby and welcoming staff.We appreciate your feedback regarding the studio room, and we’ll certainly look into improving the layout for future stays.It’s great to know you had an overall pleasant experience, and we hope to welcome you back soon!
Guest User
Dao Studio Double
Stay Date Oct 2024
Couples
1 Reviews
9.0/10
Great
Posted on Dec 1, 2024
The service was great. Location was a bit out of the way if you aren’t familiar with London but there is a bus stop right in front of the hotel which really helps with the traveling and the tube isn’t that far and it’s on the Central Line. The studio was perfect for a traveling couple. Especially if you go out a lot. It’s comfortable and spacious for me. Even more so if you’re alone. Would recommend
Response from Property: Thank you for your thoughtful review! We're delighted to hear you enjoyed the service and found the studio comfortable and spacious. It's great that the nearby bus stop and Central Line made traveling easier for you. We truly appreciate your recommendation and look forward to welcoming you back on your next visit!Warm regards,Dorsett London Shepherds Bush.
Anonymous User
DAO STUDIO TWIN
Stay Date Mar 2025
Travel with friends
2 Reviews
10/10
Outstanding
Posted on May 4, 2025
Location, facilities and services were all good.
Response from Property: Thank you for your kind words! We're so pleased to hear that you enjoyed the location, facilities, and services. It was a pleasure having you with us, and we look forward to welcoming you back in the future.
Anonymous User
Dao Studio Double
Stay Date Nov 2024
Couples
7 Reviews
10/10
Outstanding
Posted on Dec 28, 2024
Good service and nice location near by shopping mall and nice park
Response from Property: Thank you for your kind words! We’re delighted to hear that you enjoyed our service and appreciated the convenient location near the shopping mall and lovely park.It’s always our pleasure to provide a comfortable and enjoyable stay, and we hope to welcome you back soon for another great experience.Best regards,Dao London Shepherds Bush.
m
Dao Studio Double
Stay Date Mar 2024
Solo travelers
18 Reviews
8.0/10
Very Good
Posted on Jun 15, 2024
convenient location to both train and bus stations. v good size room with kitchenette. room has no view.
Response from Property: Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Kind regards Dao London Shepherd’s Bush
Guest User
Dao Studio Double
Stay Date Oct 2024
Solo travelers
6 Reviews
7.5/10
Posted on Nov 24, 2024
It is a unit with a kitchen. The rooms and services are only three stars. You have to buy toothbrushes and toothpaste from the hotel's vending machine. The air conditioner in the room I checked in did not work on the day I checked in. Counting the time the staff tried to repair it, I moved to the third room for 1 and a half hours before I got a room with air conditioning.
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Response from Property: Thank you for taking the time to share your experience. While I’m glad you appreciated the convenience of having a kitchen unit, I regret that the overall experience did not meet your expectations.I sincerely apologize for the inconvenience caused by the non-functional air conditioner in your initial room and the time it took to resolve the issue. Having to move multiple times is certainly not the level of service we strive to provide, and I understand how frustrating this must have been.Regarding the toiletries, we understand this may not align with your expectations.We truly appreciate your patience during the situation and hope you might give us another opportunity in the future to provide a more seamless and enjoyable stay.Kind regards,Dao London Shepherds Bush.
Guest User
DAO STUDIO TWIN
Stay Date Apr 2025
Business travelers
16 Reviews
10/10
Outstanding
Posted on May 18, 2025
Convenient transportation, good breakfast
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Response from Property: Thank you for your kind feedback and positive rating following your stay with us. We look forward to the opportunity of welcoming you back soon.Warm regards,Dorsett London Shepherds Bush.
Anonymous User
Dao Studio Double
Stay Date Aug 2024
Family
9 Reviews
10/10
Outstanding
Posted on Sep 11, 2024
The location is very good, opposite the park, surrounded by many Chinese restaurants, and about a 10-minute walk to London's largest shopping mall
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Response from Property: Thank you for your kind feedback and positive rating following your stay with us. We look forward to the opportunity of welcoming you back soon.Warm regards,Dao London Shepherds Bush.
Anonymous User
Dao Studio Double
Stay Date Feb 2024
Couples
45 Reviews
6.0/10
Posted on Mar 25, 2024
The serviced apartment is new and nice. The disadvantage is that it's very dry inside the building, and you can't get fresh air with the closed windows. The internet connection is easily disconnected and the data usage is constantly used during the stay.
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Response from Property: Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Kind regards Dorsett London Shepherd’s Bush
Guest User
DAO STUDIO TWIN
Stay Date Aug 2024
Solo travelers
15 Reviews
9.0/10
Great
Posted on Sep 15, 2024
Convenient transportation, great facilities
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Response from Property: Many thanks for your valuable feedback following your stay with us. We look forward to the opportunity of welcoming you back soon.Warm regards,Dao London Shepherds Bush.
Anonymous User
Dao Studio Double
Stay Date Feb 2024
Solo travelers
15 Reviews
10/10
Outstanding
Posted on Mar 17, 2024
Good health and service. The facilities are very new.
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Response from Property: Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Dorsett London Shepherd’s Bush
Guest User
Dao Studio with Double Bed
Stay Date Mar 2023
Business travelers
1 Reviews
10/10
Outstanding
Posted on May 5, 2023
Although it is far from the city center, the facilities and environment are the best. There are also Korean restaurants nearby. It is also close to shopping malls and subway stations.
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Response from Property: Thank you for your kind words! We’re delighted to hear that you enjoyed our facilities and environment. It's great to know that the nearby Korean restaurants, shopping malls, and subway stations added to your experience.We appreciate your feedback and hope to welcome you back soon!Best regards,The team at DAO by Dorsett West London
Guest User
Dao Studio Double
Stay Date Feb 2024
Couples
5 Reviews
10/10
Outstanding
Posted on Mar 11, 2024
very good very good very good
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Response from Property: Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Dorsett London Shepherd’s Bush
doge
Dao Studio Double
Stay Date Oct 2023
Solo travelers
4 Reviews
8.0/10
Very Good
Posted on Feb 4, 2024
It's okay, but the location is not so good
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Response from Property: Thank you for sharing your thoughts. We're glad to hear you found your stay to be okay. We're sorry to learn that our location didn't meet your expectations. Your feedback is important to us, and we’ll consider it as we work to improve our services.We hope to have the chance to better serve you in the future.Best regards,The team at DAO by Dorsett West London