Hotels in Mayfair, London

The Dilly was probably amazing in the 1980's and 1990's but not much has been updated since then! We stayed in a Dilly Classic room which was perfectly fine, a good size, clean with strong Wifi. The shower was powerful and there was plenty of hot water. I know some people on this site weren't impressed by the breakfast but I thought it was great. Obviously, the location is fabulous. However, I didn't feel the room was up to five-star standard. The coffee was instant and the milk small UHT cartons. There was no fridge or mini-bar (though we were in the 'cheapest' room so may be different elsewhere). The toiletries were cheap and basic (so bring your own), there was no plug by the bed to charge devices overnight and no Blu-tooth speaker which seems to be a given now in higher-end hotels. The style of the room itself was quite dated including the landline next to the toilet which I'm sure was incredibly cool in 1986 :) Overall, if this was a three-or-four-star hotel I'd give it full marks, but as it's a five-star, (and more importantly charging five-star prices), it's lacking in some areas. I believe the hotel is currently 'between owners' which makes sense, as I guess the current owners don't want to invest and are ticking along until the new ones take over. It's not dreadful by any means, but they charge a lot for what you get.

Walking through The fabulously restored Georgian facade of the ‘Mayfair Townhouse’ guests are transported back to the grand era of Edwardian hotel service, mixed with a dash of Art Deco style, stirred with 21st century luxury, resulting in a memorable cocktail of experiences. The Iconic Hotel group should be applauded for opening this ground breaking hotel despite the challenges of the past year. Staff are exceptional, clearly hand-picked to create a welcoming, casual, yet ultimately professional atmosphere where guests instantly feel at home and yet realise from the outset that they are in for a special treat during their stay. We were greeted by Mitchum and Barbara who introduced us to the facilities of the hotel and invited us to have a drink in the exquisite Dandy Bar whilst we waited for our room to be ready. We can highly recommend the artichoke croquettes, and arincini balls as a stunning appetiser to accompany The Dandy, cocktail itself. On arrival to our room (414) itself, we were equally impressed with space, natural light, furnishings, decor and exquisite detailing. Large sash Windows, dressed with beautiful fabrics continued the Art Deco styling through a contemporary and sleek interpretation. Even the generous bathroom had a sash window and subtle luxuries such as a heated wall for towels. The highlight of the stay however has to go to the sumptuous bedding, towels and dressing gowns - exceptional quality, making for a perfect nights sleep. Next morning, the breakfast again maintained the high standards, with the quality of produce matching the expectations set by the bedding. There were a few hiccups with staff getting used to service procedures as it was still the hotels first week, however nothing that won’t be ironed out. My only slight disappointment was around the highly hyped complimentary minibar including ‘Dandy Tipples’ which included numerous quality mixers but no actual alcohol to mix with them. Either reduce the hype and expectations or leave a gin to mix with the fabulous tonics. Overall a wonderful and memorable stay, and a welcome reprieve from the realities of the past months. It is tragic that the hotel will be restricted by further Tier 3 restrictions after only 2 weeks in operation, but i am sure their resolve and professionalism will still be there next year and I highly recommend a visit to experience the Mayfair Townhouse before everyone discovers its delights and you can’t get a room.

It was a great stay and everything goes to Daniel for letting me enjoy my stay. Each time I enter or leave the hotel, he was the first one to come and talk to me with a smily face making sure I am enjoying my stay, he took care of everything, whenever I order something he delivers to my room, he was there carrying my shopping bags, helping me with everything, opens the door for me, ordering taxi and everything. If there is one reason why I would come back to this hotel, it is all because of Daniel. Thanks a lot mate it was a pleasure

Amazing experience What really seperated this hotel from others I have stayed at is the staff and level of attention they provided. Their concierge are on point! I highly recommend this property and if you do decide to stay make sure you connect with Mark the concierge as he treats every guest as an ultra VIP

This hotel really is our home from home. This visit was booked so we could attend the theatre and see Sister Act. We received a very warm welcome from the doorman John as he welcomed us back to the hotel. It is lovely that you are remembered and greeted so warmly. At checkin we were allocated a room at the back of the hotel with a courtyard view. We always ask to have a street view room so we’re disappointed. Very quickly this was acknowledged and a new room was allocated. After a quick freshen up we headed for afternoon tea. We have enjoyed afternoon tea here before, but new cakes and such a varied array of teas makes this an joyous adventure all over again. The service is second to none and so much food to enjoy. John arranged a taxi for us in readiness for the theatre so we could relax before we left. On return from the theatre we enjoyed the cocktails in Donovan’s bar and the bar tender and waiter were an asset to the team, so friendly, knowledgeable and attentive. After a fantastic nights sleep and an amazing breakfast in our room, it was time to check out. It is always sad to leave such amazing surroundings and staff, but we are looking forward to visiting the Rocco Forte sister hotel in Rome in September and returning to our home from home Brown’s in October!

Nothing to say, the location service is superb. Absolutely A spot, the only drawback is that there are fewer places to eat around. But it is walking distance from Buckingham Palace Hyde Park.

We had an special stay at the Mayfair London! the room is very clean and comfortable. Particularly everyone so very welcoming - especially Kellen the housekeeping department manager! She checked on us almost everyday to make sure we are satisfied, comfortable and have everything we need! The excellent customer service offered by Kellen went above and beyond, it was way above our expectations! We will definitely return & stay here again!

Very good location, you can go to Hyde Park in the morning to run, the service is thoughtful, not the British Fan decoration, the room is small but very warm, London hotels are generally small. I like it very much and I recommend my friend.

Thanks for a great breakfast, thanks Vivian for the amazing service and hospitality, would highly recommend staff are extremely friendly, accommodating and helpful, not to mention the breakfast was beautiful. Will definitely be back again.

Four seasons should be one of the best five-star hotels in London. I heard that they have been acquired by Chinese people. The service attitude is very good, not to mention the health. Party expenses are a bit expensive. Twenty thousand. But good value for money!