Seton Sands

Stayed here for three night, was fresh and clean and the staff were great, especially the entertainment team dancing with my granddaughter . Shout out to Stuart in sales department that cane to take photo of our family without us even asking 💙

I sent off a complaint to haven about the mould we found in our caravan at the end of the holiday after cleaning up we left early as we all got really ill to which the doctors believed was due to the mould in the caravan. I sent haven evidence etc however they shrugged me off and have ignored my emails since!

Accommodation dirty plates in caravan dirty microwave filthy tv only had radio on it ...went to eat tonight in boatie blest the restaurant at 8.10pm oh no sorry kitchen's closed what a joke went to fish and chips they ran out of fish...just get food from supermarket as awful. Also bat shuts at 9.45pm

I stayed here with my partner and 2 year old from Mon-Fri. Booked a 2 bed silver grade caravan but when we arrived it was a 3 bed which came in very handy for all our belongings, caravan was lovely clean and spacious with a wrap around decking too. We stayed in the golf village at the back of the park, it was lovely and quiet. The site it’s self isn’t big compared to others we have visited but this wasn’t an issue for us as there was plenty to entertain our little one. We ate at the chippy one night but I can’t say it was anything special for the price but you expect the higher prices on sites like this anyway. The entertainment team were brilliant at the kids discos at night and afternoons. It also wasn’t majorly overcrowded which we enjoyed as I imagine in school holidays it gets very busy. We visited “East Links family park” one of the days as it wasn’t too long a drive away but personally wouldn’t recommend. We will definitely be returning to Seton Sands in the future though!

Fair and honest review. Came here in May as a family of 4. We have been to various other haven sites around the country and try and get away twice a year. We found that although the park itself is lovely and clean and pleasant to walk around in, they have very little in the way of amenities or things to actually do. Not much for the kiddies either assist from arcades. Food was below average. The food app wasn't working on two of our days, meaning we had to go elsewhere for food. It's not great when all you want to do is chill in the park. When the food was on, it was below par. Air fryer and microwave stuff, which was overcooked. Stay away from breakfast! Staff were very hit and miss. Some grunt or don't speak while others are helpful. Just depends who you get. We will not be coming back to this park and would not recommend it to others. Come on haven, you can do better!

I had never been at seton sands before walked into the caravan carpets are very dirty in need of a shampoo took my brother for a break but disappointed living on a budget saving for a break only to be disappointed not much on site spent our time mostly at portobello our caravan was a distance away from laundry and shop I know now you have to pay for to get closer but the amount for the holiday was enough

I am writing this review on the last night of our stay. My 4 year old and I stayed in a silver grade caravan. Which was modern and immaculate. There was a comfortable living area with a gas hob, an electric oven, and a full sized fridge freezer. There were two bedrooms. On master with enquire shower room and a twin bedroom with direct access to another separate bathroom. There was lots of space and storage and we were very pleased at how comfortable our stay has been. We ate at the on-site restaurant every night. I'd recommend booking as it does get very busy. Food was a decent pub grub standard and cooked freshly. My little girl enjoyed every meal. And every child eats for a £1 with each adults main meal, which is handy on the purse strings. I wouldn't recommend the onsite chippy as it seemed very expensive for what people were getting. This is my first experience of a Haven site, and it's smaller, I believe, than a lot of other sites. It was perfect for my daughter and I. Lots of onsite activities. Some of which you had to pay for and others which were free. The staff were all lovely and especially the entertainment staff, who my wee girl loved. The swimming pool was a little chilly initially, but you soon warm up after a splash around. The shop was a little more expensive for some items but generally fair. Allows quite expensive in the entertainment shower, but most places like this I think that's to be expected. There are quizzes and bingo in the evening and then usually a magician or singer. It's pretty good fun for family entertainment. The local beach was good to explore too. We went for a day in Edinburgh. Took a taxi to Longniddry and then a train. Only around 20 minutes altogether, which was fab. One last thing. The site itself was very well kept and lush with greenery. It's very quiet and peaceful for a relaxing nights sleep too. I'm sure this won't be our last trip here, and I'd absolutely recommend it for families looking for a nice break in lovely surroundings.

We have visited Haven parks for years since I was a child and I now take my own children. I usually always have a great time, however, this year was different. I would never visit the Seton Sands park again. Myself, my mum and my sister booked our holiday back in Feb for May this year. The day we booked we selected our caravans as I have 2 young children and wasn’t sure if my partner would make it due to work so wanted to be close for support. We also still have young kids that nap and so being next to each other allows us to sit outside together while they napped. I then got a phone call 5 weeks later to say that the caravan I had chosen was no longer available and they didn’t have any others for the same price all next to each other. I then ended up paying £115 in total to upgrade all of our caravans to be next to each other in a different area. When selecting the caravans on the map they looked as though they were straight across from each other and the third one to the side. However, when we arrived they were nothing like shown on the map and ours was actually a few down and we could not see ours from my mums or sisters. We went to reception to speak to them about moving. A member from the experience team said he would speak to head office and give us a phone. He tried to phone 10mins later, due to signal I missed the call and no voicemail was left. I phoned back 4 minutes later to be told he had left reception but they would ask him to phone when he got back. We never heard from him again the full week we were there. The caravans being different from the map meant I was left alone in mine every day while my baby napped and once they were both in bed at night. We then went to the Boatie Blest restaurant the next day for dinner. We were there at 4:30pm and the restaurant was empty. The member of staff told us that they weren’t currently taking walk ins as there was only 2 of them working due to being short staffed, there was no mention of this on the app or when arriving etc. Had the restaurant been busy we would have understood but it was empty, it then meant there was 10 of us (6 adults and 4 kids) having to sort somewhere else for dinner. We had the chippy the previous night and it was undercooked and not great so we didn’t want to go back there. There were a few other issues while there such as cutlery not being cleaned, floors still with crumbs etc so overall it was not a great experience. I did raise a complaint about the caravan placement and restaurant, however, received a generic reply today without so much as an apology. The photo attached shows the map when selecting caravans. The one highlighted is ours, the two circled in black were my mum and sisters. However, when we arrived ours was much further down. In their email reply, I was told the map is just a guide and doesn’t actually confirm where the caravans will be - this is not made clear at all when selecting, my sister used our code so that they could choose to be nex

First visit to Seton Sands wasn’t sure what to expect but was pleasantly surprised!!! The staff, especially the entertainment staff, were really good and made it special. Only small issues, the toilet hadn’t been “flushed” so obviously not cleaned from previous occupant and I’d paid extra £20 for a towel bundle and only receiving 3 towels. I went to reception and explained at first I got a blank look and was asked if the issue was it because we had not hand towels in the bundle, because people stole the hand towels that was reason they didn’t included them 😂 But the staff did give us an extra 2 bath towels……my advice take own towels 😂😂😂