Reviews of Xinlong Intelligent Hotel (Longyan Wanbao Plaza East Station)
Xinlong Intelligent Hotel (Longyan Wanbao Plaza East Station)
168 Denggao West Road, Xicheng, Xinluo District, Longyan, Fujian, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
2548 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2548)
Positive reviews(2527)
Reviews with photos/video(243)
Delicious breakfast(122)
Classy environment(99)
Friendly front desk staff(65)
Perfect for business trips(36)
Well decorated(31)
Located downtown(24)
Excellent TV(13)
Stayed multiple times(10)
Negative reviews(21)
AndyB88
Smart Deluxe Room (2 Beds)
Stay Date May 2024
Family
6 Reviews
10/10
Outstanding
Posted on Jun 28, 2024
Very nice clean. Nice use of technology. Would stay again if in town.
Response from Property: I'm glad you have such a deep impression of Xinlong Intelligent Hotel. Walking into Xinlong feels as warm as returning home. It's our pride to serve every customer, and your feelings and satisfaction are our greatest affirmation. Xinlong will work even harder~ I hope to have a beautiful encounter with you again next time!
Guest User
Smart Queen Room
Stay Date Aug 2024
Solo travelers
33 Reviews
10/10
Outstanding
Posted on Sep 7, 2024
Really good service. Breakfast was pretty good too. Location is not bad.
Response from Property: 很開心您對新龍智能酒店的印象如此的深刻~您走進新龍就猶如回家般温暖,能為每一位顧客服務是我們的驕傲,您的感受及滿意是對我們最大的肯定,新龍會更加努力的!~希望下次還能與您有美麗的邂逅!
Wong Ann Hung
Smart Deluxe Room (2 Beds)
Stay Date Feb 2024
Family
60 Reviews
8.0/10
Very Good
Posted on Mar 20, 2024
Room quite small, need to check the room size while booking. Breakfast below expectation. Surrounded by number of convenience store and food shop.
Response from Property: Dear guest: Hello! Thank you for staying at Xinlong Intelligent Hotel and your evaluation of us. We will continue to maintain high-quality customer service standards and strive to create a comfortable and warm stay experience for every guest. Your comfort is our highest pursuit, and we look forward to your visit again!
Guest User
Smart Queen Room
Stay Date Dec 2023
Couples
5 Reviews
10/10
Outstanding
Posted on Jan 30, 2024
Very clean and new
Response from Property: Dear guests: Hello!Thank you for your five-star praise. We will continue to maintain high-quality customer service standards and strive to create a comfortable and warm stay experience for every guest. Your comfort is our highest pursuit. We look forward to your visit again!
Guest User
Smart Deluxe Room (2 Beds)
Stay Date Mar 2023
Other
1 Reviews
9.5/10
Amazing
Posted on Apr 24, 2023
very good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的五星好評,酒店全新升級,裝修簡約時尚,房間智控方便實用,相對同檔次酒店性價比更高,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝生活愉快!
Guest User
Smart Family Friendly Room (2 Beds)
Stay Date Sep 2024
Family
1 Reviews
10/10
Outstanding
Posted on Oct 3, 2024
Located in the city center, friendly service, nice family room, rich breakfast
Show OriginalGoogle Translated
Response from Property: I am very happy that you have such a deep impression of Xinlong Smart Hotel. When you walk into Xinlong, it is as warm as coming home. It is our pride to serve every customer. Your feelings and satisfaction are the greatest affirmation for us. Xinlong will work harder! ~I hope I can have a beautiful encounter with you next time!
Guest User
Smart Cozy Room (Double Bed)
Stay Date Mar 2025
Business travelers
1 Reviews
10/10
Outstanding
Posted on May 1, 2025
Hygiene: Good
Facilities: Good
Environment: Good
Environment: Good
Service: Good
Show OriginalGoogle Translated
Response from Property: Thank you very much for your encouragement. Meeting you for the first time is like meeting an old friend. We advocate family-like service so that every guest can have a home-like experience. Even if they are away from home, they can still feel comfortable and relaxed. I wish you a happy life!
Guest User
Smart Cozy Room (Double Bed)
Stay Date Apr 2024
Business travelers
4 Reviews
10/10
Outstanding
Posted on May 7, 2024
The home appliances are all intelligent, which is convenient and hassle-free. The accommodation environment and location are very good and it is worth staying.
Show OriginalGoogle Translated
Response from Property: I am glad that you have such a deep impression of Xinlong Smart Hotel. When you walk into Xinlong, it is as warm as home. It is our pride to serve every customer. Your feelings and satisfaction are the greatest affirmation for us. Xinlong will work harder! I hope to have a beautiful encounter with you next time!
Guest User
Smart Deluxe Room (Double Bed)
Stay Date Sep 2024
Business travelers
3 Reviews
4.5/10
Posted on Oct 19, 2024
Very, very noisy. I was very tired from the business trip. I returned to the hotel at around 11pm, took a shower and prepared to go to bed at around 12pm. I was woken up at around 6am by the noise of concrete being mixed outside, the friction between the crowbar and the ground, and the sound of nailing the floor. I wanted to sleep until noon and then check out, but I couldn't sleep at around 8am and checked out. I had to find another hourly room to rest. It was really bad!!!
Show OriginalGoogle Translated
Response from Property: Thank you for choosing to stay at Xinlong Hotel. We are sorry for the bad stay experience. The merchant in the back alley of the hotel was pouring concrete early in the morning, which affected your rest. The hotel has held the other party responsible, and the relevant department has handled it and ordered the other party to make rectifications. We are truly sorry for the inconvenience this has caused you. At the same time, Xinlong hopes to regain your trust and support and sincerely looks forward to your experience and guidance again.
Guest User
Smart Cozy Room (Double Bed)
Stay Date Mar 2024
Business travelers
4 Reviews
10/10
Outstanding
Posted on Apr 10, 2024
The smart hotel is worthy of its name. It is really surprising to have such a good room for less than 200. The space is large enough, the hygiene is very good, the decoration facilities are very new, and the front desk service attitude is very good. The room size is also very comfortable, the bathroom is separated into dry and wet areas and the space is large. Smart devices are very suitable for young people. What I like most is that the lights in the toilet are all induction, so I don’t have to worry about forgetting to turn off the lights. The robot delivery is also very fast and super convenient. The location of the hotel is particularly easy to find. It is a very satisfactory experience! Highly recommended, I will stay here again next time I have the chance.
Show OriginalGoogle Translated
Response from Property: Hello, thank you for choosing Xinlong Smart Hotel and sharing your stay experience with us. We are honored to know from your comments that you had a satisfactory stay experience. We have been committed to serving guests with more considerate and enthusiastic services. Your recognition of us inspires us to grow better. Thank you again for your good comments and wish you a happy life.
Weizhuangzhe
Smart Deluxe Room (2 Beds)
Stay Date Mar 2024
Business travelers
18 Reviews
10/10
Outstanding
Posted on Apr 13, 2024
Very clean, convenient transportation, I will choose this hotel every time I go on a business trip
Show OriginalGoogle Translated
Response from Property: Dear guests: Hello! Thank you for your five-star praise for us. We will continue to maintain high-quality customer service standards and strive to create a comfortable and warm stay experience for every guest. Your comfort is our highest pursuit. We look forward to your visit again!
Guest User
Smart Deluxe Room (2 Beds)
Stay Date Feb 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Mar 28, 2024
The decoration is very comfortable and smart. The breakfast is very rich and delicious. I will stay here for the second time and will stay here again next time.
Show OriginalGoogle Translated
Response from Property: The beauty of this world always brings some surprising encounters. Your good comments are like the warm sunshine of spring, which warms up our entire Xinlong. We look forward to your next visit~
Anonymous User
Smart Queen Room
Stay Date Jul 2024
Couples
13 Reviews
2.0/10
Posted on Sep 17, 2024
On the evening of September 17, we arrived at the hotel and parked our car in the parking lot. We found a vacant parking space in front of the hotel. We explained the situation to the hotel waiter and asked him to help reserve a parking space. The waitress gladly accepted and agreed to help us reserve it. We then went to the parking lot and drove the car to the front of the hotel. We found that someone had parked there. We asked the waiter and he said that he had arrived first...
Service: Not doing what they said was very poor! ! ! !
Show OriginalGoogle Translated
Response from Property: Thank you for choosing to stay at Xinlong Hotel. We are sorry for the bad stay experience. Xinlong has rectified the problem you raised. At the same time, Xinlong hopes to gain your trust and support again. We sincerely look forward to your experience and guidance again.
Guest User
Smart Cozy Room (Double Bed)
Stay Date Jan 2024
Booked for others
27 Reviews
10/10
Outstanding
Posted on Feb 24, 2024
This is a newly opened hotel that I booked for my parents. They gave me very good feedback and recommended it. The service is good, the room is clean, especially the quilt is new, parking is convenient, and the surrounding transportation is also convenient.
Show OriginalGoogle Translated
Response from Property: Hello, thank you for choosing Xinlong Smart Hotel and sharing your stay experience with us. We are honored to know from your comments that you had a satisfactory stay experience. We have been committed to serving guests with more considerate and enthusiastic services. Your recognition of us inspires us to grow better. Thank you again for your good comments and wish you a happy life.
Guest User
Smart Cozy Room (Double Bed)
Stay Date Jul 2024
Business travelers
3 Reviews
4.7/10
Posted on Aug 15, 2024
The room is generally small with a smart bed. It needs some improvement. Try to provide good service. This is the worst hotel I have ever stayed in. Avoid stepping on thunder. Service: Poor👎
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you for your choice and opinion. Since you are staying in a deluxe king-size bed, you can book a comfortable king-size bed when you extend your stay, so you can upgrade for free. All king-size beds in the hotel are of a unified 1.8-meter specification. The whole house is intelligently voice-controlled, and any electrical appliances including curtains can be voice-controlled. If you have any questions about the room, you can find the 24-hour front desk staff to serve you. The hotel is committed to providing you with warm family-like service. We will also maintain this enthusiasm and look forward to your next stay. Wish you a happy life