Sheraton Gateway Los Angeles Hotel

I was first time visited ~ The hotel shuttle bus runs frequently, so it is convenient. There is a good In-N-Out Burger nearby. There is a convenience store in the hotel lobby where you can buy coffee and room service.

Based on my 2 nights experience, I can honestly say that this is my horrible first time experience in USA. First, I had a long 22 hrs flight to USA however I was assigned to the room that lower than my booking type in a 2 row. This was a trick of the hotel staff for expat traveller. This situation made me feel terrible since I need to go down 2 times to talk to get what I booked. Second, it’s about the valet parking fee charges. I was charges for 2 nights valet parking which I only used for 1 night. No any refund or contact from hotel director as what the hotel front desk said. Over charges 82.5$. In a conclusion, this is a rip-off and tricky hotel. Please avoid staying here. This is my real and honest review.