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5 star

SLS Hotel, a Luxury Collection Hotel, Beverly Hills
4.3/5130 Reviews

SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Beverley Hills Los Angeles|0.89km from Robertson Boulevard

Latest booking 18 hrs ago

I was so excited to stay here. I arrived about 5pm and our room was not available to strike one so they gave us tokens for free drinks at the poolside, while we were there we waited to see if anyone will come up to us and offer drinks and nothing so I decided to go up to the bar. We ordered our drinks and when paying with the tokens the bartender made it clear to me that her tip was not included with the tokens strike 2.. made me feel like I couldn't afford it, so we decided to go have dinner, we finished dinner after 6pm and still not call my room was available so I decided to go ask..when I get there all of a sudden our room is available. We go up to our room and its the wrong one strike 3 when going back to the lobby I found a gentleman walking our luggage up so I let him know our room was not the one I reserved he apologized and walked me down to the lobby.. when we were in the lobby they apologized and gave me a discount for the mixed up.. the agreed that was not the room I reserved and was going to send wine and cheese up to our room.. never received the wine strike 4. The next morning we decided to check out I told the gal there about my horrible experience so they waved the valet also when I got my bill they added other charges of $90 and gave me a discount of $60 . Yea the other charges were added to offset the discount. I felt so uncomfortable never going back again, I'm still sad about my family trip that was ruined and made us feel unwelcome. Never had this experience ever

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Explore Guest Reviews of Hotels in Los Angeles

Searching for hotels near Robertson Boulevard? Compare room rates and reviews to find your ideal stay.
Petit Ermitage
4.3/561 Reviews
West Hollywood
Pros: - Cute rooftop with pool (tho it's very small so go early or off hours) - Very good breakfast food - very pricey though.. but that's hotels in general - Great location Cons: - BLACK MOLD in bathroom/tub - this was seriously concerning and should be immediately addressed in all rooms. - Outdated rooms in general in desperate need of renovation - it all needs updates, it looks dated and unkept to be honest, and not in a chic way. - Service to the rooms was bad - My room was stocked with all decaf pods and hot chocolate, when I called to ask for caff they said they were out.. they did offer to sell me coffee, but we ended up having to leave to make our dinner.. seems petty but these are the minor details you're paying premium for.. - Service in general was slow. they need more staff. The check-in process was extremely slow and i was put on hold multiple times when calling down to the front desk staff. - The property also really leans into their ”circusy” theme, which I'm all about a bohemian vibe but blasting ”Pure Imagination” at my brunch hour misses the creative mark. It came across as annoying, not thought-provoking. In short, I was excited for a stay at what I recalled was a pretty cute hotel at one point in time, but now it feels like they're cutting corners..
Sixty Beverly Hills
3.7/5104 Reviews
Beverley Hills
The whole is OK, and there is no way to compare with the domestic, it is also the domestic standard.
Hotel del Flores
2.6/5102 Reviews
Beverley Hills
As a woman travelling alone my main concern is safety at night. This hotel has old worn furniture, dirty carpets, non working TV's and rusted bath tubs, but honestly I am never in so I don't really care as the position was favorable for my business trip. SAFETY IS A BIG CONCERN in this hotel. ALL the staff leaves at 8 pm, leaving the hotel completely unguarded all night. In addition, the front door does not lock by itself, the client needs to turn around and manually close it, well you know how many people don't do it right ? This morning I got up for my meeting and there was a homeless man in the lobby. During the night someone tried to violently open my door, I yelled at them and luckily they left. Now there is yelling in the hallway, people knocking on doors and running in the hallway. It should not be allowed that people run a hotel like this. You purchase a room with the expectation of safety, which here is not guaranteed, If you are a woman travelling alone stay away from this place.
Beverly Laurel Hotel
4/5106 Reviews
Too expensive for thus type of motel. It’s not a hotel. Too noisy, the rooms face the swimming pool s d there always people seining and making noise. The rooms face the aisle and you can’t have the window open because everyone that goes by sees you., and you don’t have privación.
The West Hollywood Edition
4.5/569 Reviews
West Hollywood
Let me start with the positive. It’s a beautiful hotel that is very minimalism and I stayed in a loft terrace room which was spacious and comfortable and had a great view of the city. In addition as a Titanium member they offered me an upgrade to a suite but as it didn’t have a view I decided against it. Now for the staff and management. I had a charge added to my bar tab that I did not authorise and a valet charge added when I did not valet park. Two staff members here were dishonest and the management, both front office and director of sales seem to think that this is acceptable and did not apologise. They did refund me those charges. And give me back the resort fee. But they told me there was no wrong doing happening at the hotel. I am of the opinion that if someone in the bar adds a service tip that was not authorised that this is fraud. It was a purposeful and deliberate act with the expectation that I would not notice. And clearly an understanding that the management would let it slide. I have spent over 80 nights in Marriott hotels this year, including more expensive brands than this hotel and I’ve had better experiences and better management. Any hotel that allows employees to commit fraud and says no wrong doing happened and does NOT apologise should be investigated and anyone who stays at this hotel should be weary. I’d strongly advise double checking your folio when you leave the hotel. I’m very, very disappointed with this hotel management and Marriott. Be warned.
Hotel Sofitel Los Angeles at Beverly Hills
4.1/544 Reviews
I must the experience was one of the best we've ever had. The staff was amazing and very friendly. Any questions we had were answered very well. The hotel is very clean and nice, our room was very comfortable and spacious.

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There are 948 hotels in Los Angeles on Trip.com, including luxury, boutique, and budget hotels. The local average price is 221 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 24 five-star hotels in Los Angeles at an average price of 551 USD per night. There are 180 four-star hotels in Los Angeles at an average price of 286 USD per night. There are 97 three-star hotels in Los Angeles at an average price of 185 USD per night. There are 124 two-star hotels in Los Angeles at an average price of 109 USD per night. There are many well-known chain hotels in Los Angeles. In Los Angeles, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. Ramada is the most popular brand among tourists. A popular hotel in Los Angeles, Hilton Los Angeles Airport is also one of the highest rated. Many tourists also stay at Sheraton Gateway Los Angeles.

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