Hotels near Taglyan Complex in Los Angeles

Great hotel! Convenient parking (locked with gates), clean, good amenities (iron, fridge, coffee maker with coffee and teas, hairdryer, iron, shared microwave), very good breakfast (cereals, yogurt, fruits, waffles, eggs and sausage patties, bagels and cream cheese). Also, it has onsite restaurant with a 50% dining offer for guests.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Perfect place for a shuttle airport hotel! Shuttle very 15 minutes and a great place to prepare for a trip. Pool and bar is nice. Spent way more on drinks and food than I imagined but not much around… it was fair in the end. Great bar staff.

So I have pros and cons for this location. We stayed there Saturday through Monday. Here we go Pro: Great location close to freeways, lots of great food and things to do. Pro: Classic older building with a fantastic staff. Super friendly team. Con: The room was just plain hot. There is a guideline on the hotel controlling the air and how cool it is. (We like a cool room) picture attached and it always blew regular air and it was not conditioned and never cold. We asked for a fan and it was on its last legs and barely blew any air. We asked for help and we’re told it was a hotel policy and uncontrollable Con: perk of Embassy Suites is the reception. Bowl with bag of chips and peanuts and only one drink ticket per person. What? This is not what we expect from Embassy Suites. Con: $12 a day for parking is unnecessary and just a gouge. We have certain expectations as a diamond member and this is just not good. Your rating is for your awesome staff and location and environment.

The service staff are very kind The meal was very delicious! The bed in the room is very comfortable and the TV is smart Although the hotel is relatively old, the only flaw is that the shower head in the bathroom equipment is of an old type.

The room was tidy and clean. It was also spatious. There was enough space for my two big pieces of luggage. The shuttle service is also good. Overall it was a comfortable stay.

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

Rooms actually look nice like the pictures. The outside looks a bit rough, but I like that the parking lot is right below. Cynthia checked me in and was patient with me and checked me in fast. I requested a room by the smoking area and an iron and extra towel at check in and by the time I reached my room the housekeeper already was waiting for me at my room door. I will be staying here again. It beats a lot of the motels on Century Blvd, and rooms are super clean.

We're going through a horrific heat wave here in California, and I don't have an AC in my apartment. Because of Covid 19, many public places, such as our public library, are closed; places where people can cool off from this heat. I'm a teacher working from home and it's hard enough sitting in front of a computer all day; I don't need the heat to aggravate the situation more, but aggravate it did. Because I needed a cool place where I could work, I decided to book two nights at this motel. I chose this particular one because it's fairly close to my apartment and the price was ”reasonable.” All I needed was a clean room, a working AC and reliable Wifi. I only got one of three from my wish list. The room was disgustingly dirty: spider webs in the bathroom, dirt and grime underneath the vanity, filthy chairs, filth everywhere. I wasn't able to shower because the shower head wasn't working. I only got running water from the tub faucet, and I wasn't about to sit in that tub. The wifi worked fine when I first checked in and during most of the day the second day, but then it went dead. There was no way I was able to connect using their wifi so I ended up using my hot spot for my first class, and then I came right back home where I at least have running water, reliable wifi, and a clean place to sleep.The AC worked fine, but it's too bad that this place is so rundown. The motel usually serves breakfast, whatever it is they serve, but because of the state regulations due to the pandemic we're going through, breakfast, ice and the pool were unavailable. I'm was very happy to burn rubber and come back home, albeit to a very hot apartment. Two nights was more than enough.

The most important function of a good hotel is to enable a good night’s sleep in a clean and comfortable environment. During our four night stay, the hotel was perfectly quiet. The bed was comfortable. We were not awakened even once by external noises. Our room was immaculately clean. The maid came each day and had our room back in order before noon. We stayed in room 636. It had all the amenities we want from a hotel room. It had a refrigerator, a safe, a large TV, plenty of drawer space, and two comfortable beds. The bathroom had a separate tub, walk in shower, toilet area and sink. This is the largest functional bathroom area of any hotel room that we have seen. The hotel is a green facility. It is off the electric grid, with all power generated from solar panels on the roof. The front desk staff is very efficient, with check in taking about a minute and contactless express check out available. When we needed help with luggage, a staff person was available. When we needed an item we forgot to bring from home, a staff member brought the item to our room quickly. The hotel has a first class Japanese restaurant on the premises known as Ise Shima. It was open for three meal times. Room service is available. We visited for the breakfast buffet, which featured numerous healthy items for a traditional Japanese or American breakfast. We had a perfect experience in the restaurant, too. For the cost of the room, the entire experience is a great value. One can obviously see the great pride the staff has in delivering a perfect hotel experience. The hotel has free parking out front and security at the entrance. A guest cannot take the elevator above the first floor without a room key. The Wi-Fi was free and easy to access. It worked well. A public computer is available on the first floor. A small store also exists, accessible only with a room key. The hotel location is ideal for business or tourists. It is centrally located in the South Bay withi minutes of freeways I-405, I-110, and Route 91. LAX is about 20-25 minutes, downtown LA is less than 30 minutes, Redondo Beach is ten minutes, and Disneyland or Knott’s Berry Farm is about a 45 minute drive. We use the hotel as a base for visit of all attractions in the LA basin.