Extended Stay America Suites - Washington, DC - Sterling

Staff was very rude and not helpful Book a room then when got there they said no room available. Trash hotel.

This hotel did not hold my reservation. Went to check in, reservation was in the hotel system, but no room available and no solution.

When we arrived, the microwave is dirty, the bathroom with hair., in the corridors and stairs, it smelled of urine.

The bathtub was not clean ir has black spots and t also the kitchen on general was dirty the got a chair was nasty full of white spots no recommend

Disgusting! inside & out, Building is heavily infested with roaches. Not a welcoming environment at the front desk with all staff.

They treated us very well and were very polite and understanding

I checked in and checked right back out. As soon as I walked into the room there was a terrible odor inside. The carpet and linens were in terrible condition. 5-10 minutes after walking in I noticed black spots on my feet’s skin. I take a closer look and there was black bugs that jumped off as soon as I tried to touch to see what it was. I immediately collected my things went back to the lobby and asked for a refund. I have never experienced seeing fleas in a hotel room even an extended stay. Absolutely horrifying experience.

The bed was sunken and very soft. When you go down the stairs, there’s a strong smell of urine. My car was hit in the parking lot, and they don’t have cameras or take any responsibility.