High Wycombe / Beaconsfield

Grumpy receptionist guessed my name wrong twice after I told him what it was and after I had offered the booking reference straight away. Then he shouted at me for trying to enter my vehicle registration in the wrong touch screen. The shower curtain stank of stale cigarettes which made the room smell all night , luckily the windows were open wide for us to disguise the smell , it still lingered in the morning . Urine left in toilet to greet us , tissue on floor under bed and black mould on bathroom tiles . Really comfy bed though , never really had issues at the many Premier Inns i have stayed at this was a shock .

Kul on Reception during the evening was super helpful and responsive - great service - thank you Kul!

It’s a shame there is building works going on at the moment as they do detract from your stay whilst working shifts. However, the staff absolutely make the best of the situation. Kul is always on hand to make our experience the best. She is always so friendly, smiley & helpful to whatever we could possibly need. I purely come back just to see her! No matter whether I’m leaving for a shift, or coming back, she is there to brighten my day with a quick chat and a massive smile.

Great stay, would definitely advise. Alfy and Khl was very nice and welcoming to me and my family and tried to do as much as they can to make the baby happy. Coby.

Easy to find, friendly and helpful staff, lovely room, shame we only stayed one night but will use again when we explore Stratford again.

Absolutely amazing experience, both alfy and rakesa were really helpful and made the whole experience even more hospitable

Pitched up here at 2am, having left my house keys at a London venue, now closed until Monday morning! Despite already being fully-booked, the night team couldn't have been any more caring or kind. A big shout out to Kul & Rakesh for providing bottled water and a hot drink. And as it was undoubtedly going to be difficult to find a remotely affordable hotel room at this time of night, a parking space was going to be made available for me to at least grab a few hours shut-eye in my car!

Pure excellence Kul & Rakesh very efficient, proffessional manner and brilliant customer service, clean and all facilities I requested They both found upon arrival within 5 mins i was fast asleep and in my room !!! 🙏

I have have stayed at this premier inn multiple times the past two months and each time has been a very pleasant experience. The rooms are clean, tidy and the beds are comfy. I often check in late in the evening and kal at reception has consistently been great, very helpful and friendly. Exactly what you want after a long drive.