21C Museum Hotel Louisville

Reviews of 21C Museum Hotel Louisville

21C Museum Hotel Louisville

700 W Main St, Louisville, Kentucky, 40202, United StatesSee Hotel Details
21C Museum Hotel Louisville
21C Museum Hotel Louisville21C Museum Hotel Louisville21C Museum Hotel Louisville
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Guest Reviews

9.0/10
Great
100 Reviews
Verified reviews
Location9.0
Amenities9.0
Service9.0
Cleanliness9.2
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PhoebeYCC
Deluxe Two Double Room
Stay Date Sep 2025
Business traveler
15 Reviews
2.2/10
Posted on Nov 1, 2025
Just because of one thing, the hotel staff are trash. I woke up this morning and saw this at the door, which really scared me. I went to talk to the staff, but they didn't apologize. Instead, they acted like I was being difficult and had a condescending and disdainful attitude. It's a terrible hotel.
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Response from Property: Dear PhoebeYCC,Thank you for sharing your experience. We sincerely apologize for the startle from the penguin, as they are an interactive exhibit they are able to move freely around the building. Your feedback is very important to us, and we will continue to strive to enhance customer satisfaction.Best regards,21c Museum Hotel Louisville
Guest User
Deluxe King Room
Stay Date Jan 2025
Business traveler
1 Reviews
10/10
Outstanding
Posted on Mar 3, 2025
There are wineries nearby. This is the second time I choose to live here. The environment is very good.
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