We’ve stayed here many times. It’s a really nice place to stay. However, when checking in on 8/12 around 4pm, there was no one attending the desk. Stood there a bit and a young lady with multiple piercings in her face walked up, no smile, asked if we were checking in. Yes. I got out license and credit card. She asked me to turn the card over so she could make sure the number matched what was in the system. It did. She gave me 2 keys and said the room was just around the corner to the left. It was turn left, walk all the way down the hall, turn left and go all the way down that hall. No big deal, just not exactly accurate. Had son with me, no sheets for sofa bed. No big deal, went back to ask for some. Walked up and said I’m back and asked for sheets. She did not look at me nor look up, said you need sheets? Turns around and goes to a bin and gets a set, doesn’t say a word to me and I had been talking to her when she did turn around to get the sheets. I just felt it was unusually bad customer service for check in. We will stay there again anyway, it’s a nice hotel. Maybe she had a bad day. It was just not the normal, really good and friendly greeting. More like I was bothering her.