Hotel la Luna

Breakfast Options: Breakfast includes a diverse selection of international and local dishes, such as pastries, eggs, cold cuts, cheeses, and beverages. Some guests appreciate the quality and variety, though preferences vary slightly among reviewers.

Sadly we had appalling service from this hotel. We had paid a high price for three rooms then the hotel tried to charge further fees. The held a bags and passports and refused to give our hotel room key. This upset the whole party and ruined our trip to Lucca. The hotel manager was very unprofessional. Stated he did not like the British and was please the Brit were kicked out of Europe. ( shame he did not know the true facts) the manager was very rude and offensive to several members of our party and although we tried to talk calmly to him he would not listen. His father did turn up and it was clear that the previous manager had issues and perhaps should not be in this industry. His father said he was sorry but this was too little too late. However, after being able to get our bags and cars away from the hotel to stay at another local hotel we found ourselves exhausted. We are taking further action as we feel we were being scammed and would not fall for it. But we did pay more for one room which we need to get back through our credit card. Sadly we have now seen that this has happened a few times before. As such, please be warned and stay elsewhere if there is another hotel that is suitable.

Fabulous Welcoming staff. No issues at all. Lovely outside area for drinks. Could have breakfast outside if so wished. Very reasonable bar prices. Would definitely stay here agan 😀