Guest User
January 28, 2024
Facilities: The hardware is average. The metal handrails in the hot spring pool in the room are shaky. When I first checked in, the towel rack suddenly fell down and scared me. Fortunately, no one was hit. The room looks quite new, but the toilet is black with many scratches. I don’t understand, but it’s January now. The electric blanket on the bed is very comfortable at level 1. I came here mainly to soak in the hot springs, so I don’t care too much. The hot springs are great! My skin was very dry after traveling all the way from the ******* area. The dead skin couldn’t stop. The whole face was horrible, but after soaking in the hot springs, my skin seemed to come alive. The dead skin fell off with a rub. It was much better than the so-called ** peeling cream. There are still many minerals in the hot spring water, and small pieces of them are visible to the naked eye and precipitated in the pool.
Environment: Very romantic Chinese design, but the toilet should not be designed with the washbasin in the small room, it’s too narrow. Another point is that the soundproofing at the entrance is not very good. On the night of check-in, the three neighbors next door knew each other, and they had a total of 6 children. Then those children kept slamming and knocking doors all night, no less than 40 times in an hour, and then yelled in the public corridor. It was not until 8 o'clock in the evening that they quieted down at almost 12 o'clock in the morning. During this period, the staff went to remind them, but the parents were not well-mannered, and the children could not stop yelling at will.
Service: From the beginning, there were staff carrying luggage into the room, introducing the hotel's services all the way, and there were staff helping us pick up the breakfast and running errands throughout the process. It was so considerate. Later, one day when we didn't have time to have breakfast, the staff also helped us deliver breakfast to the room.
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