Roggia Apartments Viganello

The property was nice in a decent neighborhood with exception to the loud construction noise directly across the street that started at 7am. The hostess was nice at first, but then when requesting a later checkout at noon she said yes. At 10am the cleaning lady showed up, forcing us out or pay 50 Chp to stay until 12pm, even after paying $300 for a one night stay. Who the hell requires a 10am checkout? Typical standard is 11or 12, and I have never been charged a late checkout the entire time traveling in Europe with my family. In addition there is no air conditioner and it was a hot apartment. The property manager tried to accuse my family for breaking a fan, which we did not use and did not break. They wanted to charge us 70 CHP for the fan. Are you serious? As a property management company you need to get your facts straight and be more flexible and accommodating with your guest. Maybe consider renting it as a long term rental so fewer guests have our experience.

Convenient

Clean but vacuum Cléa et

I stayed here with my family on the way back from the south of France as an over night stay. On hotel.com it had very good reviews recommending it for families but actually it was the worst place we have ever stayed and my family keep reminding me of my big mistake booking here. On the outside the building looks very modern and nice. You can also park easily. Once you get in the apartment it just goes down hill. The dishwasher was full from the previous guests so we had no clean cutlery or dishes. The oven did not work at all so the pizzas we got from Coop next door could not be cooked. The floor was putrid dirty, our feet were back within five minutes of being in there. The internet would shut down if you tried to watch Netflix on the TV. The one sofa was also dirty. The beds are rock hard and are like travel beds and had no duvets and just one very thin pillow. I though my back might break. It's next to a playground which was noisy and full of little kids running around screaming with no clothes on. This was until late in the evening. The balcony glass was dirty. It was so bad that we left at 5am in the morning as we could not sleep. The price is not that inexpensive and the value is completely zero. Avoid Avoid Avoid

Nice quiet street with a few elderly living nearby. Good for families. Fixtures and furniture was a bit on the budget end, felt like a few items were on their last leg. There is no receptionist