Waldorf Astoria Doha Lusail

Exceptional Service: The hotel is highly praised for its exceptional service and friendly staff, with special mention of the attentive and considerate Chinese manager who helps with early check-in and delayed check-out.(based on 16 reviews)

The drainage in the shower room didn’t works properly, we have reported to the front desk but they just fixed it after two days. The hotel didn’t provide new slipper even for a week. We have to line up for breakfast for more than half hour. Overall, the hotel is comfortable.

A Memorable Stay at Waldorf Astoria Lusail This was our first time staying at Waldorf Astoria Lusail, though we’ve also had the pleasure of experiencing the West Bay location, which we equally adore. As a family, we rarely revisit hotels, as we enjoy exploring new places, but when we do, it’s because the hotel holds a special place in our hearts. Waldorf Astoria Lusail is now firmly on that list, and we will definitely return. A Special Celebration Thank you for making my husband’s 50th birthday truly unforgettable. The complimentary cake was delicious and paired perfectly with the festive balloons—it was such a thoughtful touch! Food We thoroughly enjoyed our in-room dining experience. The Norwegian salmon and Omaha beef tenderloin were perfectly prepared, and the soup and dessert were delightful. The pricing was reasonable for the quality. The buffet breakfast offered a good variety of options, providing something for everyone. Room Our room was beautifully designed, featuring a bathtub, balcony, and a cozy side sitting area with tasteful décor. However, I did notice one minor inconvenience—there was no phone on the desk, only one near the bed, which meant I had to walk over to make calls. Staff The staff truly elevated our experience with their outstanding hospitality. Special thanks to Elizabeth for delivering the cake, and to Aung, Jul, and Mariam at the Bywater Restaurant for their attentive service. Jason at the pool and Bilmal and Ghem at the concierge area were equally amazing. The team’s warmth and professionalism left a lasting impression. A special shoutout to the kind lady who assisted us at the elevator—I wish I’d caught her name! Hotel Amenities We absolutely loved the hotel overall, but the highlight was the pool—it’s easily one of the best we’ve seen for families with children. The temperature-controlled feature was a bonus, and our little boy had an incredible time. The pool is likely the main reason we’ll be coming back, alongside the exceptional hospitality of the staff. Final Thoughts Waldorf Astoria Lusail is a perfect getaway for families, especially those with kids. We wholeheartedly recommend it and are already looking forward to our next visit.