Reviews of Melia Luxembourg

Response from Property: Dear Guest,Thank you for taking the time to share your positive feedback.We are delighted you appreciated our convenient location near public transport and the efforts of our team member to secure a room with panoramic views during check-in.Your note about additional power outlets in the lounge has been noted, and we continuously evaluate ways to enhance workspace functionality. While we regret the breakfast did not fully meet expectations, we offer varied options including express and upgraded packages.The discreet service standards you highlighted reflect our commitment to thoughtful hospitality, and we are pleased the Nespresso amenities added comfort during your stay.We look forward to welcoming you back on a future occasion. Best wishes,Cesar PereiraGuest Experience ManagerMELIÃ LUXEMBOURG

Response from Property: Gentile Ospite,Grazie per la sua recensione.Siamo lieti che abbia apprezzato la nostra posizione centrale, ideale per esplorare il meglio di Lussemburgo.Un ringraziamento speciale al nostro team per l'accoglienza calorosa e attenta che caratterizza il nostro servizio.In attesa di poterla accogliere di nuovo presso il Meliá Luxembourg, le porgiamo i nostri cordiali saluti.Cesar PereiraGuest Experience ManagerMELIÃ LUXEMBOURG

Response from Property: Sehr geehrter Gast,Danke für die wunderbare Rückmeldung zu Ihrer Zeit bei uns.Es freut uns sehr, dass Sie rundum zufrieden waren und alles zu Ihrer Zufriedenheit gestalten konnten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wünschen bis dahin alles Gute.Wir würden uns über einen erneuten Besuch von Ihnen sehr freuen.Mit freundlichen GrüßenCesar PereiraGuest Experience ManagerMELIÃ LUXEMBOURG

Response from Property: 您好，感謝您對我們酒店的好評！我們始終致力於通過寬敞的客房空間和嚴格的清潔標準打造卓越的「客房體驗」。更將「服務文化」融入每個服務細節，讓員工的專業禮儀成為酒店的品牌名片。誠摯期待您的再次光臨，祝您旅行愉快！Cesar PereiraGuest Experience ManagerMELIÃ LUXEMBOURG1, Park Drai EechelenL-1499 Luxembourgcesar.pereira@melia.com

Response from Property: Sehr geehrter Gast,vielen Dank für Ihren positiven Kommentar!Wir freuen uns sehr zu hören, dass Sie unser Hotel als sauber empfunden haben, da unsere tägliche Zimmerreinigung und unser engagiertes Housekeeping-Team stets höchste Standards gewährleisten. Es erfüllt uns mit Stolz, dass Ihr Aufenthalt bei uns perfekt war - dies bestätigt unsere Bemühungen, jedem Gast ein außergewöhnliches Hotelerlebnis zu bieten.Viele liebe Grüße,Cesar PereiraGuest Experience ManagerMELIÃ LUXEMBOURG1, Park Drai EechelenL-1499 Luxembourg

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for providing detailed feedback! We are delighted that you appreciate the hotel's prime location in a European cultural hub, adjacent to the Three Acorns Museum and the Philharmonic Hall, which truly offers guests a unique and immersive artistic experience. Regarding the facilities you mentioned, we are actively working on a comprehensive renovation of the main restaurant and meeting spaces on the second floor, which is expected to be completed this summer and will feature a more modern design. For breakfast, our culinary team updates the Mediterranean menu monthly based on seasonal ingredients, and we welcome you to experience our made-to-order specialties such as Eggs Benedict through room service. Thank you for recognizing the professionalism of our service team, which reflects our commitment to a "service culture." We sincerely look forward to your next visit! Have a wonderful time! Cesar Pereira Guest Experience Manager MELIÃ LUXEMBOURG1, Park Drai Eechelen L-1499 Luxembourg cesar.pereira@melia.com

Response from Property: Dear User We thank you for your review of our hotel. We are glad that you highly appreciated the quality of our hotel. We apologize if the location of the hotel did not seem entirely convenient to you. However, our location in the prestigious Kirchberg district, close to the city center and European institutions, generally scores highly for its connections to public transport and proximity to cultural attractions. We hope to see you again. Best wishes, Cesar Pereira Guest Experience Manager MELIÃ LUXEMBOURG 1, Park Drai Eechelen L-1499 Luxembourg