Luxembourg Uewerstad Hotels

I couldn't be happier to have chosen this hotel for the weekend in this wonderful city. Both the city and the hotel exceeded all expectations. I must say that all the hotel staff are extremely polite and attentive. The hotel has an old-fashioned style, but it is extremely clean and well-maintained. Our room was very spacious and cozy. The breakfast was fantastic, and the location of the hotel is perfect. A perfect 10 out of 10!

Top Hotel, nice Design and set up. Location a bit out but easily accessible via the free public transports. Sadly we booked via Trip.com 2 rooms for 5 people, 2 adults and 3 kids. Booking confirmed for us, but reception refused to allow us check in, since it was against their policy to allow 3 people in a double room. So we had to pay an additional fee for a larger room to get us checked in. The whole holiday excitement got lost over this event…

My family and I had a pleasant stay at Double Tree Hilton Hotel. All of the personnel are very kind, polite, and friendly, especially the reception staff and the restaurant staff. Hospitality was very good. The hotel is a cozy, calm, and beautiful place.

Very well and centrally located between the pedestrian zone and the park, underground car park available. The hotel is not easy to reach by car due to the traffic layout in the city centre. Unfortunately, no one will help you with your luggage at check-in, even if you ask. But overall very friendly staff, a tiny bit slow. Good breakfast buffet and very good! Having lunch. The restaurant has a beautiful courtyard facing the city park. In the evening piano music in the bar, very good, unusual cocktails. Nice room with everything you need, good beds, no coffee maker in the room. Overall definitely recommended! We will stay there again.

Stayed for 2 nights at the end of July and booked 2 rooms. Service was excellent and the staff are extremely helpful and go above and beyond to assist you, very friendly. The rooms are comfortable and with the July heat, the air con was excellent. The location is perfect, as it’s only a 5 minute walk to the main train station, so no need for car or taxi if travelling further afield. As with all train station areas in every city, you have to be a little aware of your surroundings, but this was never a problem for us. You can then walk to the old town area in 10 minutes which is very picturesque. A must if you are staying in Luxembourg.

This hotel is very expensive, half price, but the location is super good. Remind everyone of two things, First, you can drive to the hotel entrance, but the navigation will be problematic. It should extend west of the highway ring outside the old city, from north to south (ie, Boulevard Royal to the south), turn left into Rue Nutre-Dame, 50 meters. Turn left into Rue Philippe II, cross two small streets, pass the Hermes Hermes store, turn right. Second, the hotel is mainly for luxury stores and downtown attractions, but all the businesses in the city (90%) are closed on Sundays, so try not to live in this hotel on Sunday, it is very boring.

Stayed there following 24hr race at Spa, plan was to use pool and take bus to the city. However we enjoyed pool / sauna / steam room so much that we canned the idea of going to the city and joined another family for dinner in the restaurant. As a stopover from a hectic weekend it was perfect with a great amount of relaxation. Restaurant service was good and bar service afterwards also. Rooms a decent size. It did everything we wanted and nothing in our stay would put us off from staying again.

High level service from the reception. We came early, our room was ready, so we could check in before we went to the city centre. Located just a little outside the city, but you can take the tram for free and it stops near the hotel. You can also walk trough a nice park, it takes about half an hour. The room was very lovely and modern with rain shower in the bath. Friendly staff in the restaurant for dinner. Good breakfast.

Cet hôtel ne vaut pas le standing ibis styles. Il vaut à peine un ibis budget, et encore pour en avoir fait, il y a des ibis budget largement au-dessus de celui-ci. On a payé 80€ la nuit sans le petit déjeuner (tarif preferentie carte accor) (13,50€/pers en plus). La chambre (au 5eme): Très petite, avec une lucarne en guise de fenêtre, à plus de 1m70 de hauteur. Très peu de place, le lit est collé au mur, les coussins inconfortables ainsi que le matelas. Peu de place pour mettre une valise. Il fait très chaud et lourd dans la chambre, notre séjour était au 1er avril avec 10°C au plus fort de la journée et de la pluie tout le jour. Une chaleur donc inexpliquée. Impossible de mettre la climatisation qui fait trop de bruit et qui fonctionne à peine. Pas de frigo, pas de coffre, pas de bouteille d'eau habituelle pour le standing ibis styles. Heureusement, il y avait 2 verres, pour quoi faire ... on ne sait pas. La salle de bains : On peut se poser sur les toilettes en même temps qu'on se brosse les dents. Point positif : la douche assez spacieuse L humidité qui en ressort reste au plafond, qui par ailleurs, malgré le rafraîchissement récent de la peinture, commence à faire des cloques et abîmer tout le plafond. Absence de VMC dans la salle de bains, ce qui amène l'humidité dans la chambre et augmente ainsi la chaleur lourde et malsaine. Cette humidité reste la nuit entière. Petit déjeuner : Petit déjeuner à 13,50€ par personne... Quelle honte !! Jus d orange industrielle, mini vienoisseries industrielles quand il y en a encore. Les fruits moisis, du fromage et jambon bas de gamme pour ceux qui aiment le salé. A ce prix là, je fais le même petit déjeuner pour 4 personnes avec des produits de meilleurs qualités. Parking : Attention, ils indiquent qu'ils ont un parking à disposition. Quand on les appelle, ils nous indiquent de ne pas prendre leur parking, à 18€ les 24h, car assez difficile à manœuvrer. Il est préférable, selon leurs recommandations, de prendre le parking plaza juste à côté de l hôtel pour 3 -4€ de plus Parking plaza très propre et facile d'accès et de circulation mais à 40€ les 24h. On est loin des 3 - 4€ de plus. A ce prix là, j aurais préféré manœuvrer... Personnel : Un acceuil froid, distant et limite agressif, et le même comportement par la personne en charge du petit déjeuner. Le personnel est habillé en jogging, basket, sweat et tenue inadaptée pour un hôtel, et encore moins, pour un hôtel de ce standing. L'agent d'entretien est très polie et fait ce qu'elle peut avec le peu de moyen qu'elle a. On se demande d'ailleurs où va notre argent Hygiène et environnement : La propreté en chambre et en partie commune laisse à désirer. L ascenseur sent la vieille moquette, du rez de chaussée au 5eme étage, c'est long, très long avec cette odeur. Malgré les travaux annoncés, on remarque tout de même, le manque de volonté de l'équipe tant au niveau décoration qui n'a aucun sens et thème dans l'ensemble de l hôtel. Manque de goût, hôtel

I stayed 2 nights at this hotel for business. I got to the hotel from the airport on bus 29 and arrived around noon. Was hoping to check-in early but was advised the check-in time was later, although I can check-in earlier if I registered to be an Accor member - which I ended up doing although didn't really want to. The hotel is located in a quiet/more commercial part of town within 10 minutes walking distance to the train station and a short bus ride (5+ minutes walk to the bus station) to the touristy part of town. For a 4-star hotel, I expected a bigger room, a bath tub and a pool but the room otherwise had all the usual toiletries and coffee/tea making facilities. Buffet breakfast was excellent with freshly squeezed orange juice although it was only on the 2nd morning that I realised that the cold cuts were on a table at the back of the restaurant. Although breakfast officially starts at 6am, food was still being taken out from the kitchen at 6:20am. Reception was helpful with directions but after I checked out, I got a SMS from my bank notifying me that I had a Euro 1 charge on my card by the hotel - not sure if it was because I requested a printed copy of the invoice at check out because if that was what the Euro 1 was for, then reception should have informed me beforehand? At approximately Euro 200 a night, not value for money in my opinion.