StefanieA436
August 21, 2021
Had to wait for a long time to check in. Made two bookings and asked if we can stay in the same room without having to check out inbetween (same room category) . First it was a huge problem and the receptionist tried to advise us in rather changing the booking dates than making an additional booking (is not always possible, but he did not believe us), but in the end he managed to do it. Covid was a good exception for him that they were not able to open the hotel restaurant by law in the evening (why did they then even serve breakfast in the same restaurant?). When we asked if we can have a pre packed breakfast, because we had an early day trip, he said that they don't do that. Never had any problems with that in any other hotel I stayed before. The room itself was very basic, the balcony not clean, burn marks on the table a not functioning safe, dirty sofa chair. Would not recommend anybody to stay here.