Frankenstrasse 6, Lucerne, Canton of Lucerne, 6003, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very good
105 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.4
Service8.9
Cleanliness8.8
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All reviews(105)
Positive reviews(98)
Reviews with photos/video(33)
Easy to get around(33)
Close to train station(32)
Awesome rooms(31)
Convenient location(30)
Awesome stay(11)
Too noisy(11)
Delicious breakfast(10)
Friendly front desk staff(9)
Negative reviews(7)
Anonymous User
Quadruple Room
Stay Date Jan 2026
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Mar 10, 2026
Clean and spacious! They have a microwave, cutlery, and a water dispenser! They also provide a visitor card for free public transport within the city. My only minor complaint is that there's only heating in winter.
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Guest User
Superior Double Room
Stay Date Oct 2025
Couple
10 Reviews
9.5/10
Amazing
Posted on Nov 21, 2025
We had a great stay!
The location is excellent, and the room was spacious.
The service was incredibly prompt and efficient. When we reported that the main room heating wasn't working, the staff immediately provided us with a portable heater, which made the room warm and comfortable.
Great service!
Guest User
Standard Double Room
Stay Date Jul 2025
Couple
2 Reviews
5.0/10
Posted on Aug 12, 2025
No air conditioner and have lots of insect in the corner..
However, the location of the hotel is so good.
Guest User
Standard Double Room
Stay Date Nov 2025
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Dec 8, 2025
I originally booked the 3-star Hotel Alpina, but upon arrival, a sign directed us to check in at the Hotel Monopol next door. We then found out we had been upgraded to the 4-star Hotel Monopol. The room was spacious, which was a pleasant surprise.
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Anonymous User
Standard Double Room
Stay Date Sep 2025
Family
12 Reviews
9.5/10
Amazing
Posted on Jan 18, 2026
Room was good, although there is no air-conditioning so the windows had to be opened to let air flow. The ground floor had a bar/club which created some noise through the night, so that is something to take note when the windows are opened.
Nurliyana Md Jamal
Standard Double Room
Stay Date Sep 2025
Couple
2 Reviews
10/10
Outstanding
Posted on Oct 15, 2025
We visited Lucerne as part of our honeymoon. The staff were friendly and provided recommendations on the places to visit. They also upgraded our room and we are thankful.
Guest User
Standard Double Room
Stay Date Jan 2025
Couple
9 Reviews
9.0/10
Great
Posted on Mar 1, 2025
Very good location. Less than 5 mins walk to hotel. Check-in and check-out were done at Monopol hotel which is a couple of meters away. Many shops and convenience shops around.
Guest User
Triple Room
Stay Date Jun 2025
Family
11 Reviews
9.0/10
Great
Posted on Jul 24, 2025
The location of the hotel is great that the train station is just across the road. There are restaurants and convenience stores nearby. Our room is having some problems initially but the staff is helpful and manages to change another room for us.
Guest User
Standard Double Room
Stay Date Jun 2025
Family
7 Reviews
9.5/10
Amazing
Posted on Jul 14, 2025
Everything is great for the hotel, location and room is nice。 there is a bar on the ground floor that could be a bit noisy if you open the window at night.。No air conditioning, but we came on cool days.
Anonymous User
Triple Room
Stay Date Nov 2024
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Jan 22, 2025
Very nice. Like, like, like, love, like, and like, like and like and like, really, really like and like like and like good
Guest User
Standard Double Room
Stay Date Nov 2024
Couple
5 Reviews
8.0/10
Very good
Posted on Jan 16, 2025
Located 5 min from Lucerne train station. Got to check in and out at Mono Hotel which is actually bigger. It’s a clean traditional room. Likes the breakfast spread and quality. Got coffee machine in room too.
Guest User
Quadruple Room
Stay Date May 2025
Family
12 Reviews
8.0/10
Very good
Posted on Jun 22, 2025
Good location. Near the Lucerne main station. Room is clean. No air condition but fan is provided.
Guest User
Standard Double Room
Stay Date Sep 2024
Couple
1 Reviews
7.0/10
Posted on Oct 28, 2024
Room is clean. However do expect a basin in the front of your bed and 2 fans as there are no air conditioner.
Always keep your luggages with you and don’t leave it unattended. The hotel has only a security camera in the entrance area, there are no other cameras placed in the hotel. Just be extra vigilant!
Teo Hoon Eng
Quadruple Room
Stay Date Nov 2024
Family
16 Reviews
10/10
Outstanding
Posted on Jan 2, 2025
I had a wonderful stay at Hotel Alpina Luzern! The location is unbeatable, right in the heart of Lucerne and just a short walk from the train station and iconic Chapel Bridge. The rooms were clean, cozy, and well-maintained, offering a peaceful retreat after exploring the city. The staff were incredibly friendly and accommodating, always ready to assist with a warm smile. The hotel’s charm and excellent service made my visit truly memorable. Highly recommended for anyone looking for comfort and convenience in Lucerne !
Anonymous User
Triple Room
Stay Date May 2024
Family
4 Reviews
9.0/10
Great
Posted on Jun 15, 2024
Receptionist was friendly, patient and helpful. Hotel was conveniently located. Room was small, light bulb spoiled in the other part of the room and wasn't replaced. Coffee and tea bags provided. Bathroom was very small. Lift was very old and small. Can only fit 1 pax and a luggage each time. No frills hotel. Enjoyed the proximity to the train station, old town and the lake.