Hotel Schweizerhof Luzern Reviews

Hotel is good however the room we are in has a quilt cover that felt used and with dust on it.

Everything was good

Great·

The hotel is very good, the environment is good, the location is very good, it is convenient to get in and out, you can take a cruise ship at the door, the scenery is also good, you can see the beautiful scenery of lakes and mountains

A very, very good hotel! Right by Lake Lucern, it only takes five or six minutes to walk to the cruise ship terminal and the train station. The scenery is unbeatable, with Mount Rigi on the left and Mount Pilatus on the right, the beautiful Lake Lucern in the middle, and the snow-capped mountains behind. The service was courteous and friendly, and sparkling wine was given upon check-in, and it was cooled in an ice bucket in advance, which was very considerate. The bed was very comfortable, and in addition to the regular buffet, there were also hot meals made to order for breakfast, and the freshly made omelets were delicious!

Every year when we fly to Europe for vacation, my wife always chooses the hotel, and it is always very good! This time is still the same, and this hotel makes us even more satisfied! Open the balcony window, the beautiful Lake Lucerne jumps into the eyes, the comfortable big bed, and the drinks in the bar, the beautiful reception and waiters. It is very convenient to get on the yacht in District 7 opposite the hotel. It is recommended to catch the last one at 17:00 every day, so that you can feel the beauty of the sunset. When you go out of the hotel to the left, there will be a good clothing store, all of which are new designs from Germany and Italy. Girls will be satisfied! Tax refund is available. When you go out of the hotel to the right, you can walk to the Chapel Bridge, and after crossing it, you can take the City Train and take a walk.

Facilities: Complete facilities and easy to operate Hygiene: The room is clean and tidy, and the nightly service will clean it again Environment: The hotel is right by the lake, the lake view is excellent, and it is within walking distance of watch shops and luxury shops, which is very convenient Service: The service is very considerate and the attitude is very enthusiastic. The attitude of the waiters at breakfast and the bar is also very good. Champagne is also given in the room, which is very warm Overall, it is a very good hotel. If I come again in the future, I will choose this hotel

I don't know why I can't book a lake view room on Ctrip. Most of the reviews I saw from Ctrip tourists are about staying in a city view room. Later, a friend who does travel told me that rooms booked through third-party platforms are definitely not as good as rooms booked through the hotel's official website. We can check the room on Ctrip and then go to the hotel's official website to book a room, and we will get a relatively good room. The biggest advantage of this hotel is that it is by the lake, close to the attractions, within walking distance, very convenient for cruise ships and trains, and the breakfast is also good. The only problem is that the city view room is too small, and two large suitcases can't fit in. There are many free drinks in the small bar in the room, as well as chocolate, dried fruits, and snacks for free. The service is very good!

An old five-star hotel with complete facilities, rich food and a great location

When our family arrived at the hotel entrance, the staff immediately helped us carry our luggage into the hotel. I used Frederic Malle brand shower products in the room, which was a pleasant surprise.

The terrace room is great! You can see snow-capped mountains in the distance and a panoramic view of the lake nearby. There are staff in the room, and there are also good desks and newspapers to read in the corridor.

Although the room is not big, it is very comfortable. The view is pleasant. The lake view room is the best. The view at night is really beautiful. If you have dinner, you must go to the hotel. Even the fries are delicious. The steak is even more delicious.

I was taking a shower, and the waiter opened the door and entered the hotel without knocking. After I complained, the floor manager came over and made all kinds of excuses, saying that the waiter was tired. The service and facilities do not match. I will not stay again and do not recommend it.

The view from the room is excellent, and the opening is excellent. However, due to the large-scale renovation of the entire floor, we have yet to see any service improvements to the guests. It is a pity that the management is not in a very professional state.