Rössligasse 2/4, Lucerne, Canton of Lucerne, 6004, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
8.3/10
Very Good
136 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities7.8
Service8.0
Cleanliness8.6
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All reviews(136)
Positive reviews(34)
Reviews with photos/video(10)
Convenient location(11)
Easy to get around(7)
Awesome stay(6)
Close to train station(6)
Negative reviews(2)
LILIAN
Design Double Room
Stay Date Apr 2025
Travel with friends
40 Reviews
8.5/10
Very Good
Posted on May 12, 2025
Good location and has washing machines and dryers for a small fee. However, there’s no kettle in the room, and most shops nearby are closed on weekends.
Teeotee
Design Double Room & kitchenette
Stay Date Sep 2024
Couples
8 Reviews
10/10
Outstanding
Posted on Oct 31, 2024
This is by far the best hotel my wife and I stayed at during our 10 days in Switzerland. The location is right in the center of Lucerne old town, which is only about 9 minutes walking to the main station.
Most importantly, the hotel is very well-decorated and stylish. The lightings and the atmosphere are perfect. Truly recommend this hotel for your trip to Lucerne.
Toon Lin
Design Double Room & kitchenette
Stay Date Jan 2025
Travel with friends
8 Reviews
9.5/10
Amazing
Posted on Feb 14, 2025
Convenient location but if with heavy luggage, might not be easy to move around
Siapjalan
Design Double Room & kitchenette
Stay Date Oct 2024
Travel with friends
8 Reviews
8.0/10
Very Good
Posted on Jan 12, 2025
Hotel is in great location. Not too far from the main station. And it has a cafe, you can easily find the food. It has laundry room also. We have booked the room with kitchen. They have electric stove and a complete cooking utensils. And the room was big. The lift is too small and to reach the room, you have to take the stairs. But it was okay
junguangg
Design Double Room & kitchenette
Stay Date Nov 2024
Couples
13 Reviews
8.0/10
Very Good
Posted on Dec 28, 2024
Things are expensive in Swiss, you can do light cooking to save some money.
KCccccccccc
Design Double Room & kitchenette
Stay Date Mar 2024
Travel with friends
12 Reviews
9.5/10
Amazing
Posted on Apr 4, 2024
Centrally located in a quiet street in the city centre near the main train station ; stylish renovation of the hotel and functional kitchenette in the room I stayed (can you imagine there is a dish washer in the room ?😂and every day the housekeeper used it for our dirty dishes); laundry room on the first room and cozy cafe on the ground floor; reasonable price considering a Swiss standard; overall, excellent (input the confirmation number from trip.com and your name when you need to do the self check in at the entrance indoors; the door is closed and looks locked but actually you can open it 😂) ; will book it again when coming here in Luzern again ) 👍
Guest User
Design Double Room & kitchenette
Stay Date Aug 2024
Couples
3 Reviews
8.5/10
Very Good
Posted on Sep 10, 2024
10mins walk from Luzern train station, quite close and easy to find!!
The room is tidy and clean with usb and type-c plugs provided(great!!)
However, the water will leak when having shower, i think the host should add plastic tape for leakage prevention, the towel for placing on the floor could not absorb the leakage , so frustrated! Also, the water was not hot and warm enough. Very cold
The staff was nice and responsive from email of providing help
Shely V
Design Double Room & kitchenette
Stay Date Sep 2024
Travel with friends
20 Reviews
10/10
Outstanding
Posted on Nov 6, 2024
Nice location near to all the tourist spot and train stations
Wilson Narantaka
Design Double Room & kitchenette
Stay Date Oct 2023
Solo travelers
13 Reviews
10/10
Outstanding
Posted on Nov 6, 2023
Good location and the room was very clean and lovely. Regardless of the incorrect booking number from the check-in voucher, the staff was quite patient and helpful on the phone.
6/10
Response from Property: Dear Wilson, Thank you for your positive feedback! We're delighted to hear that you found our hotel to be in a good location and that you appreciated the cleanliness and charm of your room. We apologize for any inconvenience caused by the incorrect booking number on your check-in voucher, but we're pleased that our staff was patient and helpful over the phone - we're glad we could assist you. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Wishes,Your The Lubo Team
JasonA
Triple Room & kitchenette
Stay Date May 2023
Family
6 Reviews
9.5/10
Amazing
Posted on Jun 5, 2023
Hip and cool hotel that will be a draw for young adults and kids (my kids loved the cozy bunk beds). Location is close to most restaurants in the old town and is very convenient. Check-in is self-service, and while I didn’t have any issues, I saw a couple of other guests having some problems. But they managed to resolve the issues with a simple phone call. So highly recommend to check your emails reservations beforehand to ensure smoother check-ins.
Marry
Superior Design Double Room & kitchenette
Stay Date Jan 2025
Family
1 Reviews
8.0/10
Very Good
Posted on Feb 20, 2025
Overall are good!!
Guest User
4-Bed Room
Stay Date Jun 2023
Family
3 Reviews
8.0/10
Very Good
Posted on Jul 23, 2023
A great place , but a little bit too far to the station
Anonymous User
Design Double Room
Stay Date May 2024
Couples
8 Reviews
8.0/10
Very Good
Posted on Jun 27, 2024
Location is great! Bed is comfortable!
Norman Lee
Design Double Room & kitchenette
Stay Date Aug 2023
Solo travelers
3 Reviews
8.5/10
Very Good
Posted on Sep 11, 2023
Hard to self-check-in. Have to send email to service provider for check in arrangements prior arrival. Many people have the same problem
Response from Property: Dear Norman Lee,Thank you for sharing your experience with us. We appreciate your feedback regarding the self-check-in process. While we're sorry to hear that it was challenging for you, we want to assure you that our team is available 24/7 on our hotline to assist with any difficulties or questions guests may have.We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future.Best Wishes,Your The Lubo Team
Guest User
Superior Design Double Room & kitchenette
Stay Date Jul 2023
Family
1 Reviews
7.0/10
Posted on Aug 25, 2023
It was only 15 mins walk to Lucern train station and a lot of shops, restaurant and supermarket near the hotel. It was very convenient for a family with kids. It also had kitchen and we could cook for myself instead of eat outside ( The price for eating outside in swiss was very expensive). However, the entrance door was always closed when we came at night .It could not be opened with my room card. Luckily, I encounted another guest and he asked his partners to open the rntrance door. Otherwise, I and my family might need to sleep on the street at night. Please improve your system.