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5 star

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Annex Luzernerhof
3.1/510 Reviews

Annex Luzernerhof

Lucerne|0.37km from Lion Monument
Please consider all reviews from previous guests before booking this hotel. If there’s a -1 rating I would give it to this one. Hotels like this should just shut down and not be in this business. Bring your rude staff with you too. This is the worst hotel in the world! Upon arrival you would feel that you made the wrong decision. The hotel smelled so dirty and old. Who knows when was the last time they cleaned it. The people working there does not have a clue what they’re doing. They can’t find my reservation so they have to call the manager to find it. Bad customer service. I’ve had a couple of bad customer service experience but nothing compared to this one. The manager was VERY VERY RUDE!!! Every time you ask her help, her response is “I don’t know!!” like she doesn’t work there. She was not willing to help people who paid decent money to stay at this horrible place. The hotel amenities were horrible too but not as bad as the customer service. We stayed in the building not connected to their check-in lobby. The building was a place that filmmakers would use to create horror movies. The lobby at this building has no steady light. It was on a timer and would turn off after 5 mins. So when you wake up in the middle of the night to go to the shared bathrooms, you would find yourself unsafe to pass by the lobby since there were no lights. They have a washer and dryer which is great but no English instructions. When you call the receptionist for assistance, she would response in a discourteous way. Nobody in this hotel wants to help you. What they do is to take your money and leave you hanging. Please don’t ruin your trip to the beautiful country of Switzerland by staying at this awful place.

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Explore Guest Reviews of Hotels in Lucerne

Searching for hotels near Lion Monument? Compare room rates and reviews to find your ideal stay.
Art Deco Hotel Montana Luzern
4.4/51 Reviews
Cost-effective hotel in Lucerne, Switzerland, balcony view is the snowy mountains in the distance, mirror-like lakes and forests
Luzern Youth Hostel
4.2/546 Reviews
We were allowed to spend a night in the youth hostel with my class as a start in our competition. Breakfast was very praised by everyone and the rooms offered everything we needed. Thank you again very much for flexibility and spontaneity.
Hotel des Balances
4.5/5110 Reviews
My husband and I stayed at this very pleasant hotel for 5 nights. Our quiet room faced the river, with lovely views. Our bed was comfortable, and we enjoyed getting chocolates every night. Convenient to the train station as well as the Old Town and shopping districts. The front desk staff greeted us warmly upon arrival and was available to answer questions throughout our stay. Our bathroom included L’Occitaine bath products and a tub as well as an enclosed shower. I found the shower somewhat claustrophobic, but my husband liked it.
AMERON Luzern Hotel Flora
4.5/5122 Reviews
Excellent location and a decent & clean hotel indeed. Friendly & helpful staff. Will be my choice again if visiting Luzern again.
Hotel Beau Séjour Lucerne
4.4/5105 Reviews
My wife and I stayed for three nights at this charming hotel in mid May. Situated about 10-15 walk from the town centre and facing the lake it was a delight to stay in. The staff were all very professional and helpful and they all made us feel welcomed every time we bumped into one of them. Our room faced the lake and had a small balcony which was great to have a glass of wine and watch traffic go by. The promenade out by the lake was a perfect way to walk and relax and enjoy the area.The hotel was very clean and any question I had was always promptly answered. We enjoyed our stay so much we would have stayed another night if we could have cancelled our travel plans for the day we had to leave. Overall a great place to stay!
Altstadt Hotel Krone Luzern
4.3/5107 Reviews
The hotel is 15 to 20 minutes walk from the train station, navigate past, very easy to find, the hotel is not big, clean, can store luggage, the single room is a little small, others can be, just in the business center, shopping and eating is very convenient, it is worth staying. The hotel is not good for an extra bed and there should be no parking.

Frequently Asked Questions

Lucerne Travel Guide

There are many discounted hotels on Trip.com. On Trip.com, it's easy to search for hotels in Luzern. For trips in Luzern, you can choose hotels around the city center or accommodations near popular attractions. In Luzern, both areas with attractions and the city center are good places to stay.

Luzern does not have civilian airport. You can fly into a nearby city and come here using another method of transportation.

On Trip.com, there are 93 recommended hotels in Luzern. The local average price is 162 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 4 five-star hotels in Luzern at an average price of 340 USD per night. There are 19 four-star hotels in Luzern at an average price of 191 USD per night. There are 30 three-star hotels in Luzern at an average price of 145 USD per night. There are 5 two-star hotels in Luzern at an average price of 122 USD per night. There are many well-known chain hotels in Luzern. Those who favor Renaissance can choose a hotel under its name. In Luzern, there are hotels under the Renaissance brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Renaissance. Hotel Drei Könige Luzern is one of the most popular hotels in Luzern. If you're still unsure, Trip.com recommends Ibis Styles Luzern.

There are quite a few famous attractions in downtown Luzern, such as Brooklyn Club and Lounge, Museum Sammlung Rosengart, Lucerne Station. You can choose attractions in Luzern that are perfect for a weekend getaway, such as Swiss Museum of Transport, Chocolate Adventure, Richard Wagner Museum. You can also visit top-rated attractions like Old Town. Commercial areas like Hermès, k kiosk, Coop are ideal places to buy souvenirs.

Average Temperature

• January to March: 4.46°C during the day, 0.77°C at night

• April to June: 16.03°C during the day, 10.97°C at night

• July to September: 20.2°C during the day, 15.33°C at night

• October to December: 7.21°C during the day, 4.02°C at night

Average seasonal Rainfall

• Spring: 62.0 cm

• Summer: 127.67 cm

• Autumn: 139.0 cm

• Winter: 75.67 cm

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