Chunfeng
September 21, 2021
There are three high-rise buildings in this square with three hotels, one is on the second floor of Lavande, and three are located at Bai'an. I have experienced all three hotels. The hardware is not bad, and the brand and popularity of Lavande are louder, but the service But Bai An is the best. Lavande’s front desk is relatively dull and highly mechanized. For example, after pulling out the room card, the guest room will close the curtains and swipe the card to enter the elevator. For standard room guests, two room cards are required. The desk attendant actually said very mechanistically: "Drop the compensation." Everyone knows this truth, but deliberate reminding will make guests feel uncomfortable. By the way, I still like it. I hope that hotel managers will strengthen service awareness training. In the current economic environment, the only thing that can make a lot of money in the hotel industry is service.
Original TextTranslation provided by Google