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Sleep Inn Lynchburg - University Area & Hwy 460 Guest Reviews
4.2/5
Very Good
58 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(58)
Positive reviews(25)
Reviews with photos/video(1)
Negative reviews(1)
Selena
Standard King Room-Non-Smoking
Checked in Jul 2022
Other
1 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2022
This hotel was very clean. Staff was well mannered & helpful.
Guest User
Standard Room, 2 Queen Beds, Non Smoking
Checked in Aug 2023
Family
15 Reviews
4.0/5
Very Good
Posted on Aug 21, 2023
Hygiene: OK, very clean.
Facilities: Not too new.
Environment: Convenient to travel, the room is quite satisfactory.
Service: Enthusiastic and timely cleaning.
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PaulKao
Standard King Room-Non-Smoking
Checked in Jun 2022
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2022
I came here for the first time in 2018 and it was amazing. I went again in June this year, but overall it was good. Of course, the facilities are a bit old, and the surrounding environment is relatively quiet. There is a shopping mall nearby, and Applebee is next door. The key is distance The high-speed exit is very close, which is very convenient for those who are in a hurry the next day. Compared with other sleep inns I have stayed at, this one has always been better. Many of the receptionists at the front desk are students from the nearby Liberty University. They are of high quality. I recommend this hotel The hotel has a lot of extra points!
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jmpmommy66
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 4, 2024
Great stay. The beds were comfy and shower spacious. I love having the shampoo and conditioner dispenser in the shower. Breakfast was good. Coffee great. Although they were doing remodeling, we still had a comfortable stay. Sonja even called to confirm we were coming and had our keys ready for a quick check in because we arrived at 10 p.m. will stay again. Close to our reason for coming to Lynchburg and other amenities were close. Sonja was sweet and helpful.
Response from Property: Thank you for staying with us at the Sleep Inn Lynchburg and for taking the time to complete a review of your stay. Happy to know you enjoyed your stay with us, and wonderful that Sonja had everything prepared and ready for you. We look forward to seeing you soon, and until next time, Safe and Enjoyable travels. Best to you, Lisa McNeill Regional Director of Operations Sleep Inn Lynchburg
Dutchie33
Checked in Apr 2024
Couples
4.0/5
Very Good
Posted on Apr 21, 2024
I gave the hotel a four only because we were surprised to learn that none of the rooms have microwaves. That meant after a busy day of sightseeing we had to go to the breakfast room to warm up our dinner we brought with us. The hot water was very slow to arrive in the shower but once it was there it was hot. The breakfast was excellent. We enjoyed our eggs with sliced ham. Plenty of other choices as well.
Response from Property: Thank you for staying with us at the Sleep Inn Lynchburg and for taking the time to complete a review of your stay. Happy to know you enjoyed your breakfast time with us. Sorry you had a few issues during your stay, and we look forward to seeing you soon, and until next time, Safe and Enjoyable travels. Best to you, Lisa McNeill Regional Director of Operations Sleep Inn Lynchburg
David C
Checked in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Mar 13, 2024
Amy Sonja and Amanda are the absolute best at customer service thank God for these wonderful ladies for leaving me with memories I will forever cherish... you ladies truly know what it means to take pride in your work I wish there were more of you
Response from Property: Thank you for staying with us at the Sleep Inn Lynchburg and for taking the time to complete a review of your stay. How wonderful to hear you loved your stay with us and we provided fantastic service during your stay. Amy, Sonja, and Amanda are amazing and happy to know you will cherish your memories with the. We look forward to seeing you soon, and until next time, Safe and Enjoyable travels. Best to you, Lisa McNeill Regional Director of Operations Sleep Inn Lynchburg
Brenda S
Checked in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 12, 2024
Very clean everywhere. Good breakfast. Amy at the reservation desk was super nice & helpful. Called and asked for early check-in. She made it happen! All the staff was friendly. Have stayed here on multiple occasions and never a bad experience.
Response from Property: Thank you for staying with us at the Sleep Inn Lynchburg and for taking the time to complete a review of your stay. How wonderful to hear you loved your stay with us and Amy provided fantastic service during your stay. Amy is always extremely helpful to all our guest! We look forward to seeing you soon, and until next time, Safe and Enjoyable travels. Best to you, Lisa McNeill Regional Director of Operations Sleep Inn Lynchburg
Bruce B
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 3, 2024
Sonja was most helpful on the phone when I was having trouble making a reservation online. She went above and beyond to help. Prior to our arrival we called to confirm our reservation and spoke with Ami who was also very helpful and pleasant. Upon arrival Megan handled our checkin quickly and also when asked provided us with a great local place for dinner which we found was an excellent choice and we enjoyed our evening. Our room was just what we requested and very clean and comfortable. The breakfast the next morning was also excellent with nothing lacking.
Response from Property: Thank you for staying with us at the Sleep Inn Lynchburg and for taking the time to complete a review of your stay. How wonderful to hear you loved your stay with us and we provided fantastic service during your stay. Sonja and Megan are always ready to help our guests to have a wonderful experience while visiting the area. Delighted to know you enjoyed your breakfast time and you will be staying with us again. We look forward to seeing you soon, and until next time, Safe and Enjoyable travels. Best to you, Lisa McNeill Regional Director of Operations Sleep Inn Lynchburg
Guest User
Checked in Feb 2024
Other
3.0/5
Posted on Feb 12, 2024
The location was great for activities at Liberty University. There was nothing spectacular about the aesthetic of the hotel. It was reasonably clean, with a few minor needs for improvement, like the ceiling above guest check-in. The staff members were amiable and personable. I particularly liked the housekeeping staff on my floor. She was happy and played cool music (not loud) to make her day more pleasant. The room was small, particularly the bathroom. But the room was clean and reasonably comfortable for one night's stay. This hotel offers free wi-fi and DirectTV. I would probably stay at the Sleep Inn again when visiting Lynchburg.
Guest User
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 8, 2024
First I want to start by giving a special thanks to Sonja at guest services she was awesome she made our stay the best ! She went above and beyond for us we were late checking we called her she said she would wait for us and she did and mind you she was getting off ! That meant a lot to us on how she went above and beyond for us and made sure we had everything we needed during our stay ! She awesome thank you Sonja
Guest User
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 8, 2024
We we're up for a track meet ( Go Converse ) and used AAA to find our hotel this time and boy we done good. The Room was quaint and spacious enough for us. Room set up was nice really liked the two teer lock on the the room door. Rooms were really clean and well kept. Carpet in hall could use some work as in replace instead of patched. The bed slept absolutely great just firm enough for all activities, we woke up well rested for our ride home. The staff that was on duty Saturday morning of the 3rd ( Amy ) and coworker ( slim dark blond hair) equally as friendly and helpful especially in pointing us in the direction of local eateries not chains. Thank you both, you were both professional, friendly and knowledgeable about there town. (Corporate booonuuus) Now let us not leave out Mrs. Mandy she handles the dining room and breakfast, after feeding a bunch of marines you would not have known it by the way she kept the room and the food which she shined at. Thank you Mrs. Mandy being from this Army veteran for treating our boys so great (hoooraa). She was gracious and friendly listen too us drone on about our boys and sharing great stories herself without missing a beat at her job. I now know I like sausage gravy & biscuits because of her :) . We hope to see her again, do not let that one go. Next year were gonna check first to see if there still their. Mall is close by emergency service across the street and a stones throw from the university We would stay there again they were better than there rates. Four star in our book. o by the by who ever was on duty Feb. 1st evening when I called should stop mentioning J. F. (3 times) when asked about local eateries and town charm. Not everyone is a fan of a fallen minister. I do look forward to visiting Mrs. Joy's Absolutely Fabulous Treats that the local track coach mentioned, and the other bakeries. Have a blessed and prosperous new year to come. DLG & SSMG
GrandTour457797
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 15, 2024
Our soccer team stayed at the Sleep Inn this past weekend for a showcase. We had excellent customer service from Alexis leading up to the stay. She returned calls quickly and was very accommodating. Sonja was very friendly and helpful at the front desk. Kathy was very enjoyable during breakfast and kept the area spotless. All 3 were personable and willing to go out of their way to make sure we were taken care of. We will definitely be staying at the Sleep Inn on our future visits.
Response from Property: Thank you for staying with us at the Sleep Inn Lynchburg and for taking the time to complete a review of your stay. How wonderful to hear Alexis, Sonja, Kathy, and the Sleep Inn Team provided excellent service before and during your stay. Our goal is to always provide an amazing guest experience, and we look forward to seeing you soon, and until next time, Safe and Enjoyable travels. Best to you, Lisa McNeill Regional Director of Operations Sleep Inn Lynchburg
Guest User
Checked in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 25, 2023
Amy was the best front desk attendant. She was friendly, informative and very cordual. The room was almost brand new with great beds and furnishings. The breakfast had plenty of protien items, for us low carb folks.
Guest User
Checked in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 24, 2023
Front Desk clerk Amy was so nice to us; answered all of our questions and got us into a disability room which my wife needed and I did not put in for it when I made my reservation. Very clean and well run establishment. Full breakfast and service very good. Highly recommended.
Guest User
Checked in Oct 2023
Other
3.0/5
Posted on Oct 24, 2023
Website photos showed two nightstands but actual king size had only one. we needed two for sleep apnea devices. Front desk staff "kindly" pointed out that it was my fault for trusting the website photos.