We recently stayed at this hotel for five days, and unfortunately, our experience was far from satisfactory. The housekeeping service was particularly disappointing. Despite being a group of five, including three adults and two children, we had to repeatedly request basic housekeeping services. Even with our requests, the cleaning was subpar, leaving our room in a less than desirable state with overflowing trash bins and a shortage of fresh towels. What's more disconcerting is that, upon departure, we noticed an additional cleaning charge on our account, which feels unjustified given the lack of proper service we received. This experience has led us to believe that the hotel is not well-managed, and we were let down by the poor service. Overall, our stay was far below the expected standard, and we were left extremely disappointed.