B&B HOME Lyon Centre Berthelot

The check-in process. I arrived at 10 PM and discovered it was impossible to access the property without first completing an online registration to get an access code. The most frustrating part was having to pay the city tax separately online before receiving this crucial code. Why isn't this tax included directly in the total price when booking online? It would avoid cumbersome steps on a smartphone in front of the door late at night, especially when the room is already paid for. Automation should simplify the customer's life, not add administrative hurdles in the middle of the night. I do not recommend this establishment if you're looking for a smooth experience.

I arrived before check-in, but they let me into my room right away. The room had a kitchen and was clean and comfortable.

Located in the city center, the nearest Chinese restaurant, "Exclamation Mark," is a 10-minute walk away. Breakfast is served across the street. The room is indeed small, but it has kitchenware, so we cooked a little something ourselves.