Explore Guest Reviews of Hotels in Lyon

Hotel Lyon-Ouest
4.2/576 Reviews
9th arr.Vaise
Hotel very welcome, staff have a smile, spacious nickel room, very good time - Perfect breakfast - very clean and well placed - nothing else to say, accommodation to recommend - Thanks for the small bottle of water in the room
Sofitel Lyon Bellecour
4/5102 Reviews
2nd arr.La Presqu'ile
Deserves to be a five star hotel in Lyon, with friendly staff. I booked a classic room breakfast for about 1.3K a night. The breakfast was pure western style, but there was a lot of fresh fruit, which was also very cheap in Europe. The view is good, the location is good, and the subway is 10 minutes walk from the hotel. After going to the old town for dinner, I walked back to the hotel and it took 25min. Drinks in the mini bar are free (with fruit juice and cola).
Greet Hotel Lyon Confluence
4/554 Reviews
2nd arr.La Presqu'ile
I booked this hotel back in January for a trip to Lyon on weekend 09-10 July 2022. After travelling from UK and on my way to the hotel from the Airport, we was 5 minutes away when I received a call from Booking.com advising me that the hotel could no longer provide us a room as they no longer had any availability. The hotel did not even contact us directly, but had told booking.com at that moment only, whom called me as soon as the hotel reached out to them. We was stranded with our luggage and no hotel and had to wait for Booking.com to find us an alternative which was over 1km further away. Having booked well in advance, if we had have been informed the day before we travelled they could no longer accomodate us would have been bad enough, but to be told after travelling over from UK and only 5 mins away from reaching the hotel is totally unacceptable. Still the hotel has not even reached out to me directly to apologise for the distressing situation and time wasted on our short trip this caused us. What was meant to be a nice weekend away, ended up being a disastrous one. How can a hotel not know the number of guests they have booked in to stay. Clearly I have marked this hotel with the lowest stars and certainly lowest for Service if thats what you call it. I would love to comment on the cleanliness etc, but unfortunately we didn't even get that far. Customer Service? What customer service? Totally shocking and appalling, be aware that if you choose to stay here, you might arrive and find you are stranded with nowhere to go.
Hotel Lyon Metropole
4/578 Reviews
4th arr. La Croix-Rousse
My wife has stayed here several times over the years, me, only couple. Lovely spa area, as usual But…. 1) the showers in the rooms are, and always have been, absolutely poor. No power, impossible to stay in a fixed position and difficult to adjust the temperature 2) the two lifts are small and incredibly slow 3) pre COVID you could go to the bar from the spa in the towelling robes. Apparently, people complained and now it is not allowed. But it is Ok for women exposing lots of flesh albeit in outdoor clothing. We don’t understand the logic We should not have to complain about the first two points about a fairly expensive 4* hotel
Mercure Lyon Centre Saxe Lafayette
4.2/594 Reviews
3rd arr.La Part-Dieu
The location of the hotel is okay, it is close to the Lyon-Patiu train station, there are 2 subway lines nearby, and many bus lines, breakfast is also good, and the double bed room is not bad.
Mhl - Maison Hotel Lyon
4.8/547 Reviews
6th arr.Parc de la Tête d'Or / Cité Internationale
Belonging to a family hotel

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