Reviews of Wanda Realm Ma'anshan

The hotel was okay overall. The location was convenient and close to shops and public transport, which was great. The check-in process was smooth, and the staff were generally polite. The room was clean, but it felt a bit outdated and could use some maintenance.

 everything is OK or it‘s good. I’m surprised for the room rate,very attractive!

Very nice hotel, rooms are comfortable, bed was huge! Also unlike other hotels, they easily managed my check in the middle of the night even though I didn't have passport with me (visa renewal) 🙏🙏🙏

Hotel very clean and beautiful, staff is extremely nice , breakfast delicious and healthy ,

Stay here was awesome, from staffs to foods!

Very good hotel

A thermos was lost in the room. It took me more than ten days to remember. They discovered it early during their ward rounds and never called me! The thermos is from Thermos. Worth a thousand dollars! Today I remembered to call them and I said I would pick it up in a while. They only kept it for one month and had to mail it to me via SF Express. If only you had called me sooner. I'm still in Ma'anshan. So I went to get it!

The hotel facilities are very old and the showers are alkaline and have no pressure. When you enter the room, it smells like smoke and there is no service. After using all the sockets for a long time, mobile phones and computers cannot be plugged in and charged. Towels and bath towels have poor water absorption. It is recommended that you do not stay here.

I can only say that it is as bad as it is. I will give a warning to those who are about to move in at the following points: 1) Poor service attitude: When you checked in, you must tell me that you will issue an invoice when you check out. When you checked out, the front desk looked at me and asked what else you wanted to do. I said invoice? Then the front desk continued to chat with the colleague next to him about how busy he was after he left. He completely ignored me and rushed to leave. After a follow-up urging, he took an open invoice without an envelope or a bill, and gave it directly to me. I didn't even say sorry in the end. 2) The room was dirty: When I checked in, I was told that the room was still being cleaned and that I needed to check in after four o'clock. When I entered the room, the table was full of dust and there were other people's hair on the floor. 3) Poor phone service: During my stay, I saw an HDMI hole on the wall and wanted to plug it in to watch a photo album, but no matter how I tried, I couldn't get it to work. I called for information. Before I even finished speaking, I just said that it doesn't work and we don't support it. Then I said it was all holes, so it should be OK, and then I said let me help you take a look. Then an unprofessional technician came to see it, but when I turned on the TV, it was filled with dust and filled the room, which was very uncomfortable. 4) The cleaning aunt is very noisy in the morning: before nine o'clock, she goes outside and chats loudly, which fundamentally affects sleep. 5) Delivering takeout to the room: When I ordered takeout, I called the front desk to help bring the takeout to the room. The front desk said it was impossible, so I went down to get it myself. I watched other front desks help other tenants get takeout in the same elevator as me.

位置：很優越，旁邊是萬達廣場和金街，吃喝方便，對面就是沽豐大肉麪，晚上去試了大肉麪，西邊約6公里是濱江公園和採石磯風景區，下午去江邊追了一場日落，晚餐在酒店附近吃了大肉麪，晚上去萬達遛彎，很舒服的行程； 環境：房間寬敞舒適，乾淨衞生；特別是床品很舒服，中午開車過來就舒服的睡了一覺； 設施：設施還算蠻新的，酒店裝修雅緻奢華，婚禮酒宴、自助、spa、健身房、游泳都有； 服務：不錯，前台快速協調了無煙房間，每層提供礦泉水，喝的盡興； 餐飲：早餐的大肉麪和煎餃nice ，和對象一人一碗！餐品更新建議加強，一直沒有熱牛奶。 下次來馬鞍山短途旅遊再來！

爬完黃山往江蘇去，途經馬鞍山，選了萬達酒店休息（有浴缸🛁），這個酒店絕對是我們的意外之喜。乾淨，衞生，床鋪很舒服。前台小何姑娘温和熱心，給了我們家人般的温暖體驗。希望有機會再來馬鞍山入住萬達酒店。

前台丁姓美女服務周到，提前來電詢問幾點到店及對房間的要求，辦理入住時電腦系統故障，立即安排樓層服務人員開門。房間乾淨整潔安靜，乾濕分離，洗臉枱較大。就是浴室門無阻尼，關門不注意會聲音很大。但瑕不掩瑜，作為已運營這麼多年的酒店，裝修風格和服務均數上乘，以後還會選擇入住。

房間設施老了，很多東西是沒有的。（特別辦公用品筆什麼都沒有還有比如袋子）有點誇張電筒是壞的。浴缸漏水，瓷磚開裂。基礎很好。大環境不好，標準也下降了。不成了惡性循環嗎？有東西掉下去，撿東西，撿一手灰，床下面好好打掃一下。太臟了。樓面檢查驗收。抽屜裏還有之前客人用過的棉簽。

房間佈置清爽乾淨 衞生間功能齊全還配備有大浴缸泡澡 下樓就是萬達廣場 周邊配套設施齊全 電車充電就在樓下 服務周到熱情 前台小駱服務態度很好很熱情