- 1 night
1 Room, 1 Adult
- Update
Ascott Macau
4.2/5Very Good
4.2/5Very Good
- 8.1km
- 4.9km
- 1 night
1 Room, 1 Adult
Reviews(1038 verified guest reviews)
Guest User
China
- Deluxe Room
- Stayed in July 2021
- Solo travelers
- 25 Reviews
SHUO
China- Excutive Suite
- Stayed in June 2021
- Couples
- 11 Reviews
5/ 5PerfectVery good, very convenient to travel, well-equipped facilities, and the network is slightly slower
Translation provided by GooglePosted July 6, 2021Response from Hotel
親愛的雅詩閣賓客， 謝謝您分享您的雅詩閣入住體驗。 很高興您對本酒店的地理位置感到滿意，我們在此也十分衷心感謝您對澳門雅詩閣所提的意見，希望很快能夠再次為您服務，祝您有個美好的一天。 謝謝!
Helpful
梁
China- Deluxe Room
- Stayed in May 2021
- Solo travelers
- 3 Reviews
5/ 5PerfectDeLonghi coffee machine is very convenient, the room is very large, the living room sofa is very soft, the closet and cabinet storage space is a lot, next time you stay a few more days, you can bring the elderly over to cook by yourself. I didn’t bring the conversion plug. After waiting for a while, I still need a robot that sends the plug. Otherwise, it’s not convenient to open the door for a bath at night.
Translation provided by GooglePosted May 23, 2021Response from Hotel
尊敬的雅詩閣賓客, 首先感謝您特地抽出寶貴時間與我們分享您的雅詩閣住宿體驗。 本酒店一直以來都致力為客人提供溫暖、完善的服務及舒適的環境，並感謝您對本酒店客房設施的滿意與認同。您的讚揚將進一步激勵酒店所有同仁持續為我們的賓客提供賓至如歸的貼心服務。 希望很快能夠再次歡迎您蒞臨澳門雅詩閣，並再度帶給您舒適美好的住宿體驗。 謝謝!
Helpful
Guest User
Hong Kong, China
- Noble Suite
- Stayed in June 2021
- Couples
- 718 Reviews
3.2/ 5It's not good as we expected . The rooms are old and it smells . Not much appliances in kitchen such as knife it's not comfortable trough what I'm paying for . Had Changed the room after the day we checked in , the rooms doesn't have a sea view as on the picture
Posted July 2, 2021Response from Hotel
Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are pleased to know that you are satisfied with our overall services during your stay. Receiving such positive feedback, we are all very proud that we were able to contribute in making your trip to Macau a pleasant one, and for sure will keep on providing high-quality service to our guests in the future. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.
Helpful
Be..
Macau, China
- Excutive Suite
- Stayed in June 2021
- Families
- 11 Reviews
3.7/ 5The service attitude is very good, the staff is very friendly, there are many food markets near the hotel, only parking is inconvenient, the parking lot is not free, and you have to park in other public parking lots.
Translation provided by GooglePosted August 21, 2021Response from Hotel
尊敬的雅詩閣賓客，首先感謝您特地抽出寶貴時間與我們分享您的雅詩閣入住體驗。 本酒店一直以來都致力為客人提供溫暖的服務，以及非常重視客人給予我們的意見回饋。非常感謝您的贊許及支持，同時也很高興知悉您對本酒店的人員和設施感到滿意。至於您所提及有關物業內之停車場服務方面，屬第三方運營者負責經營及管理的，如須停泊須依其收費標準進行收費。此事為您帶來的不便之處，深感抱歉，也感謝您的諒解。希望在不久的將來再次歡迎您！ 祝安好，謝謝！
Helpful (1)
Hotel Policy
- Check-in from 15:00
- Check-out before 12:00
Need to Know
Hotel Description
- Opened: 2015
- Number of Rooms: 110
Services & Amenities
- Outdoor swimming poolFree
- Indoor swimming poolFree
- Gym
- Sauna
- Luggage storageFree
- Taxi booking
- Concierge service
- Wake-up call
- Credit cards accepted
- Front desk (24 hours)
- Door attendant
- Pay once for all purchases at check-out
- Ironing service
- Laundry service
- Laundry service (off-site)
- Restaurant
- Dry cleaning
- Wi-Fi in designated areasFree
- Conference hall
- Business center
- Multi-function room
- Heating
- Elevator
- Lobby bar
- Newspaper in lobby
- Non-smoking public areas
- All rooms non-smoking
- Non-smoking floor
- CCTV in public areas
Transport & Attractions
Airports
Macau International Airport
About 12m from hotel by car
Jinwan Airport
About 1h4m from hotel by car
Railway Stations
Zhuhai Railway Station
About 22m from hotel by car
Zhuhai North Railway Station
About 1h1m from hotel by car
Areas
Macau Peninsula
About 6m from hotel by car
Places of Interest
Wynn Music Fountain
Yongli Jixiang Tree Fugui Dragon
Wynn Casino
Street Steel-Heavy Metal Bike Gallery Macau
Ferreira do Amaral Plaza
Museum of the Macau Security Forces
Jardm De S.Franclsco
Qunfa Square
Bajiaoting Library
Aomenmeishi Square
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It was the worst one in the Ascott series I stayed in. The room is longer and the facilities are not good. You have to ask the front desk to convert the plug. The gym has to be opened by someone inconvenient
Response from Hotel
尊敬的雅詩閣賓客， 首先感謝您特地抽出寶貴時間與我們分享您的雅詩閣入住體驗。 本酒店非常重視客人給予我們的意見回饋。您的意見回饋我們聽到了，非常抱歉本酒店以及健身房在設施方面的不足而未能達到您的期望，請放心我們已向內部團隊轉達您的寶貴意見並立即進行改善，如造成任何不便之處，深感抱歉。我們衷心期望能再次歡迎您蒞臨澳門雅詩閣，並希望您下次有個更滿意的住宿體驗。再次感謝您的意見。如有任何疑問，請與我們聯絡，祝安好，謝謝！