Grand Hyatt Macau

City of Dreams, Estrada do Istmo, Cotai, Macau, 999078, ChinaShow on map
Opened: 2009 Discover a grand Macau hotel experience. The 5 star luxury hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort, integrating entertainment, dining, spa services, fitness facilities and shopping options. Relax and unwind in 791 luxury Macau rooms and suites with spectacular views over Cotai and the west banks of Pearl River.Show More

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  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.6
  • 4.7/5Outstanding

    Large rooms, Great view
    97% Recommended
  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.6
  • 4.7/5Outstanding

    Large rooms, Great view
    97% Recommended
    • 3.2km
    • 10.9km
    • 180m
    7 places of interest within 1000m
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    Wi-Fi in designated areas
    Airport shuttle service
    Airport pickup service
    Restaurant
    Café
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    Grand Deluxe King Room
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    52m²7-23F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    Grand Deluxe Room
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    52m²7-23F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    1 Breakfast
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    1 king bed or 2 double beds
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    1 king bed or 2 double beds
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    Grand Deluxe Twin Room
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    52m²7-23F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    2 small double beds
    Only 5 left on our site
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    Grand Deluxe King Room with Extra Bed
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    52m²7-28F
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    Buffet breakfast, extra HK$296.00
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    1 queen bed and 1 single bed
    Only 2 left on our site
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    Grand Deluxe King Fountain View Room
    Lake view
    52m²7-35F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    2 Breakfasts
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    Grand King Suite
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    64m²7-32F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    1 queen bed
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    Buffet breakfast, extra HK$296.00
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    Grand Twin Suite
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    64m²7-32F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    2 double beds
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    Buffet breakfast, extra HK$296.00
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    2 double beds
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    2 double beds
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    2 Breakfasts
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    2 double beds
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    Grand King Fountain View Suite
    Lake view
    64m²7-32F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    1 king bed
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    Buffet breakfast, extra HK$296.00
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    1 king bed
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    2 Breakfasts
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    2 Breakfasts
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    Grand Deluxe Suite
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    69m²7-32F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    1 king bed
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    Buffet breakfast, extra HK$296.00
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    1 king bed
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    Best price with 2 breakfasts
    2 Breakfasts
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    1 king bed
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    2 Breakfasts
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    1 king bed
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    Grand Twin Fountain View Suite
    Lake view
    64m²20-32F
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    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
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    Buffet breakfast, extra HK$296.00
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    2 small double beds
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    2 Breakfasts
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    Non-refundable
    2 small double beds
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    Grand Deluxe Fountain View Suite
    Lake view
    69m²7-32F
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    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Instant Confirmation
    Buffet breakfast, extra HK$296.00
    Special offer! Non-refundable
    1 king bed
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    Best price with 2 breakfasts
    2 Breakfasts
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    Non-refundable
    1 king bed
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    Buffet breakfast, extra HK$296.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    Club Deluxe King
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    52m²29-35F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    Club Deluxe Twin
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    52m²29-35F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    2 double beds
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    Grand King Suite with Club Access
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    64m²18F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    1 queen bed
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    Grand Suite Twin with Club Access
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    64m²29F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    2 double beds
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    Grand Deluxe King Suite with Club Access
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    69m²18,29F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
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    1 queen bed
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    Grand Executive Suite
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    72m²7-35F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$296.00
    Special offer! Non-refundable
    1 king bed
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    Buffet breakfast, extra HK$296.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    Grand Executive Fountain View Suite
    Lake view
    72m²7-35F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Instant Confirmation
    Buffet breakfast, extra HK$296.00
    Special offer! Non-refundable
    1 king bed
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    Buffet breakfast, extra HK$296.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
    Book

    Reviews(4147 verified guest reviews)

    • MINSHENG

      China

      • Club Deluxe King
      • Stayed in September 2021
      • Families
      • 8 Reviews
      5/ 5
      Perfect

      I have a relationship with Hyatt. Hyatt never disappoints. Low-key luxury and comfort everywhere. When I booked the executive double bed, Ms. Butler / Tina Yu received us very politely and gave me a choice whether to upgrade to the suite room area on the other side. Naturally, there is nothing to say and I walked over to the 3rd floor of the fountain at Wynn before going to the executive wine. The corridor is also very convenient and also passes by the swimming pool and spa in the middle The executive lounge service is still impeccable. Tina also once again provided me with afternoon tea service, meticulous and thoughtful, home away from home Happy hour is really fun. Hyatt dishes never win by quantity, but by exquisite taste. The main dishes have not been repeated for two days. Carl and Diana took care of us very carefully. Chole also helped the children find the missing toy parts. Thank you again. There are row upon row of hotels in Macau, each with its own characteristics, and the hardware is better than one, but what really conquer the guests is the sense of service and the grasp of details 👍 There is no doubt that next time I come to Macau, I will continue to live in Hyatt

      Translation provided by Google
      Posted September 22, 2021
      Helpful

      Nicole紫星

      China

      • Grand Deluxe Twin Room
      • Stayed in September 2021
      • Families
      • 2 Reviews
      4/ 5
      Very Good

      It is an old hotel, but the maintenance is not bad, and the environmental sanitation is not bad. The only downside is that the curtains are just a layer of gauze, which will be dazzling when people do not wake up in the morning! There is a children's world, there are many local games, bringing a baby is a good choice! Booking on the platform one day in advance will cost more than a dozen yuan! On the same day, it was 120 Portuguese coins for two hours. Remember that the baby should wear long-sleeved clothes and long trousers and socks. There is no need to give it in. The adult should also prepare socks. Otherwise, it feels a bit uneconomical to buy it on the spot. Omitted. In terms of eating, there is a food street on the 3rd floor of City of Dreams, but there are not many shops to choose from, but it is really recommended for dim sum. The price and quality of the food are good! If you want to choose more, you can walk past the Venetian!

      Translation provided by Google
      Posted September 16, 2021
      Helpful

      Guest User

      China

      • Grand Deluxe King Room
      • Stayed in August 2021
      • Families
      • 2 Reviews
      5/ 5
      Perfect

      I booked a staycation for 3 days, but I didn't expect a typhoon and the swimming pool was closed. I couldn't take the children to play in the water. But before I checked in, I told the hotel to bring the children to stay and celebrate their birthdays. Cindy arranged a tent and a big teddy bear. The children had a great time. The restaurant on the 37th floor is transparent from the north to the south, and the view of the Cotai Strip is unobstructed. Karl and Tina are attentive. After dinner, they returned to the room and found that the hotel had delivered a birthday cake. A special surprise and a happy birthday.

      Translation provided by Google
      Posted September 5, 2021
      Helpful

      Madeira

      Macau, China

      • Grand King Fountain View Suite
      • Stayed in September 2021
      • Couples
      • 1 Review
      3.5/ 5

      -The bathtub is dirty, there’s yellow stain. Tried to rub it off before I use it, only got a little bit off. The edge of the bathtub/window area got stains all over. And what this is a 5 star hotel? Can’t tell. More like a motel to me! -Windows dirty. Can tell that no ones been taking care of the room. -Bathrobe stink. -Tried to have a little bottle of vodka at the mini bar, I swear that was water! Someone must have finished it and filled it up with tap water! That was disgusting! Stayed in this Grand King Fountain View Suite with my boyfriend as a little getaway trip, they said they would give me a nicer room as it’s his birthday but they obviously did nothing about it. I rather feel disappointed!

      Translation provided by Google
      Posted September 21, 2021
      Helpful

      China

      • Grand Deluxe King Room
      • Stayed in July 2021
      • Couples
      • 4 Reviews
      5/ 5
      Perfect

      The location of the hotel is very good, the room is big, the spare parts are BALMAIN, there is a large swimming pool and 4 massage pools, suitable for business and tourist travel.

      Translation provided by Google
      Posted August 4, 2021
      Helpful
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 11:00
    Child Policies
    Children are welcome at this hotel.
    Guests 13 years and over will be charged adult rates.

    Need to Know

    Important City Info
    According to the latest policy for Macau, persons who are undergoing 14-day or 7-day self-observation (those persons holding a yellow health code or who have received a notification to complete medical observation) in Macau cannot currently stay in hotels.
    According to hotel notice during the period of pandemic prevention guests are required to provide the incoming passenger card issued while clearing immigration, if the card could not provided, guests are not allowed to stay.
    [Sep 26, 2021 - Sep 28, 2021] During the epidemic prevention period, from 06:00 on September 26 to midnight on September 29, passengers from Macau entered Mainland China Boarder are required to present their negative New Coronavirus nucleic acid test within 24 Hours; and requires quarantine 14 days. Due to the changing policies, the above information are reference only. Please refer to the website of Macao tourism administration https://www.macaotourism.gov.mo/zh-hans/ for further details.
    Hotel Notes
    [Aug 5, 2021 - Dec 31, 2021] In light of COVID-19 and for precautionary measures, some of the hotel’s restaurants, bars and recreational facilities may have limited services.
    Adding or changing of guest names is not accepted by this hotel.

    Hotel Description

    • Opened: 2009
    • Number of Rooms: 791
    Discover a grand Macau hotel experience. The 5 star luxury hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort, integrating entertainment, dining, spa services, fitness facilities and shopping options. Relax and unwind in 791 luxury Macau rooms and suites with spectacular views over Cotai and the west banks of Pearl River. With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau, China.   Enjoy easy access to the hotel from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport.

    Services & Amenities

        Restaurant
        Bar
        Gym
        Spa
        Outdoor swimming pool
        Conference hall
        Kids’ club
        Kids’ playground
        Multi-function room
        Car rental
        Lobby bar
    Transportation Services
    • Drop-off Service (Airport)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup service (bus/train station)
    • Airport shuttle serviceFree
    • Shuttle service to nearby landmarks
    • Car rental
    • Bicycle rental
    Activities
    • Outdoor swimming poolFree
    • Heated pool
    • Children's pool
    • Beach/pool sun umbrellas
    • Tennis
    • Casino
    • Swimming pool toys
    Health & Wellness
    • Gym
    • Spa
    • Massage
    • Facials
    • Hair styling/treatments
    • Hair cutting
    • Hair dyeing
    • Body treatments
    • Exfoliation
    Front Desk Services
    • Bellhops
    • Luggage storageFree
    • Front desk safe
    • Valet parking(Additional fee)
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/check-out
    • Currency exchange
    • Front desk (24 hours)
    • Door attendant
    • Tourist map
    • Postal service
    • Pay once for all purchases at check-out
    • Private check-in/check-out
    Cleaning Services
    • Laundry room
    • Cleaning equipment
    • Ironing service
    • Room cleaned: per stay
    • Towels replaced: per stay
    • Toothbrush set replaced: per stay
    • Bedsheets changed: per stay
    • Laundry service
    • Laundry service (off-site)
    • Iron/clothes steamer
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    Other
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    • First aid kit
    • Security staff
    Public Area
    • Wi-Fi in designated areasFree
    • Mini shopping mall
    • Lobby seating area
    • Gift shop
    Business Services
    • Conference hall
    • Business services
    • Multimedia system
    • Exhibition hall
    • Fax/copying service
    • Multi-function room
    General
    • Heating
    • Humidifier
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio system & speakers
    • Designated smoking area
    • ATM
    • Accessible rooms
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    • Security alarm
    • Fire alarm
    • Security system
    • Fire extinguisher
    • Ventilation system
    • Smoke alarm
    Kid's Facilities
    • Kids’ playground
    • Kids’ toothbrush
    • Kids’ bathrobes
    • Kids’ slippers
    • Kids’ club
    • Baby strollers

    Transport & Attractions

    Airports

    Macau International Airport

    About 8m from hotel by car

    3.2km

    Zhuhai Jinwan Airport

    About 1h4m from hotel by car

    53.2km

    Railway Stations

    Zhuhai Railway Station

    About 24m from hotel by car

    10.9km

    Zhuhai North Railway Station

    About 1h4m from hotel by car

    35.8km

    Metro Stations

    Cotai East

    About 3m from hotel by foot

    180m

    East Asian Games

    About 12m from hotel by foot

    850m

    Areas

    Taipa

    About 6m from hotel by car

    2.4km

    Places of Interest

    Kid's City

    150m

    City of Dreams

    173m

    Shuiliao Zhongxin&Jianshen Center

    608m

    Venetian Gondola Experience

    612m

    Qube at the Venetian

    644m

    Cotai Arena

    749m

    Venetian Theatre

    770m

    Taipa Houses–Museum

    1km

    Jiamo Park

    1.1km

    Igreja de Nossa Senhora do Carmo

    1.1km
    Grand Hyatt Macau Frequently Asked Questions
    How much does it cost to stay at Grand Hyatt Macau?
    Prices at Grand Hyatt Macau are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to Grand Hyatt Macau?
    The closest airport is Macau International Airport. It is 3.2km from the hotel and approximately a 8minutes journey by taxi.
    What are the check-in and check-out times at Grand Hyatt Macau?
    The check-in time is from 15:00 and the check-out time is before 11:00.
    Does Grand Hyatt Macau provide airport transfer services?
    Yes, Grand Hyatt Macau provides airport transfer services.
    What amenities and services does Grand Hyatt Macau have?
    Grand Hyatt Macau has the following amenities and services: Wi-Fi in designated areas, Airport shuttle service, Airport pickup service.
    Does Grand Hyatt Macau have a swimming pool?
    Yes, Grand Hyatt Macau the hotel has a pool. Pool type: Outdoor swimming pool.
    Does Grand Hyatt Macau have fitness amenities?
    Yes, Grand Hyatt Macau has fitness amenities.
    Does Grand Hyatt Macau provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does Grand Hyatt Macau have non-smoking rooms?
    Yes, Grand Hyatt Macau has non-smoking rooms. Please view the hotel listing for details.
    Does Grand Hyatt Macau provide breakfast?
    Yes, Grand Hyatt Macau provides breakfast.
    Does Grand Hyatt Macau have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at Grand Hyatt Macau?
    Yes, parking is available at Grand Hyatt Macau.
    Does Grand Hyatt Macau have children's amenities?
    Grand Hyatt Macau has the following children's amenities: Kids’ playground, Kids’ toothbrush, Kids’ bathrobes.
    Where is Grand Hyatt Macau?
    The hotel address is City of Dreams, Estrada do Istmo, Cotai. The hotel is 5.29 km from the city center.
    Is Grand Hyatt Macau close to transport stations?
    The closest station is Cotai East. It is 180m from the hotel. View On Map
    Is Grand Hyatt Macau nearby popular attractions?
    Grand Hyatt Macau is near the following attractions: Kid's City(Approximately 150m), City of Dreams(Approximately 173m), Shuiliao Zhongxin&Jianshen Center(Approximately 608m).
    Does Grand Hyatt Macau have hot springs?
    No, Grand Hyatt Macau doesn't have hot springs.
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