Sheraton Grand Macao

The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau, ChinaShow on map
Opened: 2012 Sheraton Grand Macao is the world’s largest Sheraton and Macao’s biggest hotel with more than 4,000 rooms and suites. Located within The Londoner® Macao at the heart of the Cotai Strip, Sheraton Grand Macao enjoys an enviable position, with instant access to all of the strip’s exciting attractions.Show More

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  • Very Clean4.7
  • Great Amenities4.5
  • Excellent Location4.6
  • Excellent Service4.6

4.6/5Outstanding

Convenient for shopping, Delicious breakfast
98% Recommended
  • Very Clean4.7
  • Great Amenities4.5
  • Excellent Location4.6
  • Excellent Service4.6

4.6/5Outstanding

Convenient for shopping, Delicious breakfast
98% Recommended
  • 4.1km
  • 11.8km
  • 990m
10 places of interest within 1000m
View Map
Wi-Fi in public areas
Airport pick-up service
Restaurant
Bar
Non-smoking floor
Show All Amenities
Rooms
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Deluxe Suite
City view
2 Adults
1 King bed or 2 Small double beds
125m²29-39F
Photos and Amenities
room overview picture
Deluxe Cotai Strip View King Room-Non-Smoking
City view
2 Adults
1 King bed
42m²6-39F
Photos and Amenities
room overview picture
Deluxe King Room
City view
2 Adults
1 King bed
42m²8-40F
Photos and Amenities
room overview picture
Executive Twin Suite
City view
2 Adults
2 Small double beds
83m²29-39F
Photos and Amenities
room overview picture
Deluxe Room
City view
2 Adults
1 King bed or 2 Small double beds
42m²8-40F
Photos and Amenities
room overview picture
Executive Double Suite
City view
2 Adults
1 King bed
83m²29-39F
Photos and Amenities
room overview picture
Executive Suite
City view
2 Adults
1 King bed or 2 Small double beds
83m²29-39F
Photos and Amenities
room overview picture
Family Suite
City view
2 Adults
1 King bed
83m²17-20F
Photos and Amenities
room overview picture
Deluxe Double Suite
City view
2 Adults
1 King bed
125m²29-39F
Photos and Amenities
room overview picture
Deluxe Twin Room
City view
2 Adults
2 Small double beds
42m²8-40F
Photos and Amenities
room overview picture
Deluxe Cotai Strip View Room
City view
2 Adults
1 King bed or 2 Small double beds
42m²15-27F
Photos and Amenities
room overview picture
Deluxe Cotai Strip View Twin Room-Non-Smoking
City view
2 Adults
2 Small double beds
42m²6-39F
Photos and Amenities
room overview picture
Deluxe Cotai Strip View Twin Room-Smoking
City view
2 Adults
2 Small double beds
42m²6-39F
Photos and Amenities
room overview picture
Deluxe Cotai Strip View King Room-Smoking
City view
2 Adults
1 King bed
42m²6-39F
Photos and Amenities
room overview picture
Ambassador Suite
City view
5 Adults
1 King bed and 2 Small double beds
166m²32-39F
Photos and Amenities
room overview picture
Deluxe Twin Suite
City view
2 Adults
2 Small double beds
125m²29-39F
Photos and Amenities
room overview picture
Presidential Suite
City view
5 Adults
1 King bed and 2 Double bed
208m²32-39F
Photos and Amenities
room overview picture
Deluxe Cotai Strip View Twin Room
City view
2 Adults
2 Small double beds
42m²6-39F
Photos and Amenities
room overview picture
Deluxe Cotai Strip View King Room
City view
2 Adults
1 King bed
42m²6-39F
Photos and Amenities
room overview picture
Executive Deluxe Suite
City view
2 Adults
1 King bed
125m²39-41F
Photos and Amenities

Reviews(16599 verified guest reviews)

  • profile picture

    Vee Siy

    Philippines

    • Deluxe King Room
    • Stayed in May 2022
    • Couples
    • 2 Reviews
    5/ 5
    Perfect

    It was our first time there and celebrating our anniversary. Hotel is very accommodating and generous to give a piece of cake for our special celebration. Unfortunately the weather is not good we didn’t have a chance to access the outdoor pool.

    Translation provided by Google
    Posted May 13, 2022
    Helpful
    profile picture

    Guest User

    Macau, China

    • Deluxe Room
    • Stayed in April 2022
    • Families
    • 1 Review
    4.2/ 5
    Very Good

    Thank you sheraton and to the whole team you made our anniversary memorable…we enjoyed our stay together with the kids…

    Translation provided by Google
    Posted April 29, 2022
    Helpful
    profile picture

    Guest User

    Macau, China

    • Deluxe Room
    • Stayed in April 2022
    • Couples
    • 1 Review
    5/ 5
    Perfect

    Hotel room is clean and big. Pool area is very relaxing. There were also a lot of restaurants in the area. Sauna room and steam room are quite big. Thank you for sending me a birthday cake. We also want to thank Cyrell from FO dept for assisting us😊 and also to Sanjieb. Big thanks!

    Translation provided by Google
    Posted May 3, 2022
    Helpful
    profile picture

    Valiant

    Philippines

    • Deluxe Room
    • Stayed in April 2022
    • Families
    • 13 Reviews
    5/ 5
    Perfect

    Amazing stay! Great value for money. Didn’t expect that they will give us a free upgrade. Hospitable staff and very well mannered. Will definitely comeback and will recommend this hotel. Special thanks to Kevin and Alrie for your impeccable service and to Rochelle of reservation team, I’m not sure of her name but thanks a lot for arranging our stay even with a short notice but your team able to provide our needs and even exceed our expectation. 😄

    Translation provided by Google
    Posted April 14, 2022
    Helpful
    profile picture

    Chad012706

    Macau, China

    • Deluxe Room
    • Stayed in April 2022
    • Couples
    • 1 Review
    3.2/ 5

    I’ve been in sheraton macau few times already because of my friends. But this our first time to check in as the main guest, the experience is good the public areas are good, the rooms are a bit old already. Sadly also we’re not able to enjoy their pools because suddenly the temperature drop and so cold. Special mention to FD Lily, for being so nice and attentive.

    Translation provided by Google
    Posted April 13, 2022
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 15:00Check-out before 11:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important City Info
According to the latest requirements for Macau, those undergoing a 7-day self-observation period in Macau (because they have a yellow health code or been notified that medical observation is required) cannot currently stay in hotels.
According to hotel notice during the period of pandemic prevention guests are required to provide the incoming passenger card issued while clearing immigration, if the card could not provided, guests are not allowed to stay.
[Jan 14, 2022 - Dec 31, 2022] From 00:00 on Apr 25, 2022, travelers entering Macau from mainland China by plane are required to present proof of a negative nucleic acid test taken within the past 7 days. Travelers from mainland China entering Macau via Zhuhai Port are required to present proof of a negative nucleic acid test taken within the past 72 hours. Passengers departing from Macau are required to present proof of a negative nucleic acid test taken within the past 7 days. Policies are subject to change and the above information is for reference only. For more details, please check the website of the Macau Government Tourism Office: https://www.macaotourism.gov.mo/
Hotel Notes
The deposit is not payable with Union Pay issued in China.
The hotel provides free shuttle service between the hotel and Taipa Ferry Terminal. Please contact the hotel to confirm the details.
Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Kindly note that the hotel does not accept third party payment unless a payment authorization form is provided to the hotel. To obtain the payment authorization form, contact the hotel’s room reservations directly and complete the authorization form at least 5 working days prior to the arrival. Should you need further assistance, please feel free to contact hotel by phone call or e-mail.
Changing guests will be charged an additional fee. Some rooms are non-changeable of guest names. If you have such requirement, please confirm with the hotel in advance.

Hotel Description

  • Opened: 2012
  • Number of Rooms: 4001
Sheraton Grand Macao is the world’s largest Sheraton and Macao’s biggest hotel with more than 4,000 rooms and suites. Located within The Londoner® Macao at the heart of the Cotai Strip, Sheraton Grand Macao enjoys an enviable position, with instant access to all of the strip’s exciting attractions. Sheraton Grand Macao unveiled 80 luxuriously oversized suites on the uppermost levels of the hotel in November 2015, adding to its already vast selection of guest suite categories. There are now more than 350 suites at Sheraton Grand Macao, creating a “hotel within a hotel” in the now 4,001-room property. Designed for both business and leisure travelers, Sheraton Grand Macao has more than 14,000 square meters of meeting space for large events and has much to offer family travelers with kids-friendly Family Suites and amenities.

Services & Amenities

  • Restaurant
  • Bar
  • Fitness room
  • Spa
  • Outdoor swimming pool
  • Meeting room
  • Multi-function room
Transportation Services
  • Airport drop-off service(Additional fee)
    Fees, Service Hours, and Booking Info
  • Airport pick-up service(Additional fee)
    Fees, Service Hours, and Booking Info
  • Shuttle bus serviceFree
Activities
  • Outdoor swimming poolFree
Health & Wellness
  • Fitness room
  • Sauna
  • Spa
  • Hairdressing and beauty center
Front Desk Services
  • Luggage storageFree
  • Front desk safe
  • Valet parking(Additional fee)
  • Lobby manager (24-hour)
  • Concierge service
  • Tour/Ticket Service
  • Wake-up call
  • Credit card accepted
  • Express check-in and check-out
  • Currency exchange
  • 24-hour front desk
  • Door attendant
  • Tourist map
  • VIP check-in service
  • Multilingual staff
Cleaning Services
  • Laundry service (on-site)
Food & Drink
  • Restaurant
  • Room service
  • Lobby bar
  • Bar
Public Area
  • Wi-Fi in public areasFree
  • Non-smoking floor
  • Smoking area
  • Executive floor
  • Shopping mall
  • ATM
Business Services
  • Meeting room
  • Business center
  • Multi-function room
  • Postal service
  • Wedding service
General
  • Elevator
How much does it cost to stay at Sheraton Grand Macao?
Prices at Sheraton Grand Macao are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Sheraton Grand Macao?
The closest airport is Macau International Airport. It is 4.1km from the hotel and approximately a 12minutes journey by taxi.
What are the check-in and check-out times at Sheraton Grand Macao?
The check-in time is from 15:00 and the check-out time is before 11:00.
Does Sheraton Grand Macao provide airport transfer services?
Yes, Sheraton Grand Macao provides airport transfer services.
What amenities and services does Sheraton Grand Macao have?
Sheraton Grand Macao has the following amenities and services: Wi-Fi in public areas, Airport pick-up service, Restaurant.
Does Sheraton Grand Macao have a swimming pool?
Yes, Sheraton Grand Macao the hotel has a pool. Pool type: Outdoor swimming pool.
Does Sheraton Grand Macao have fitness amenities?
Yes, Sheraton Grand Macao has fitness amenities.
Does Sheraton Grand Macao provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Sheraton Grand Macao have non-smoking rooms?
Yes, Sheraton Grand Macao has non-smoking rooms. Please view the hotel listing for details.
Does Sheraton Grand Macao provide breakfast?
Yes, Sheraton Grand Macao provides breakfast.
Does Sheraton Grand Macao have a restaurant?
Yes, guests can eat at: Restaurant.
Is parking available at Sheraton Grand Macao?
Yes, parking is available at Sheraton Grand Macao.
Does Sheraton Grand Macao have children's amenities?
No, Sheraton Grand Macao doesn't have children's amenities.
Where is Sheraton Grand Macao?
The hotel address is The Londoner Macao, Estrada do Istmo, s/n, Cotai. The hotel is 5.57 km from the city center.
Is Sheraton Grand Macao close to transport stations?
The closest station is Cotai East. It is 990m from the hotel. View On Map
Is Sheraton Grand Macao nearby popular attractions?
Sheraton Grand Macao is near the following attractions: Qube 2 at Cotai Sands Central(Approximately 95m), 英倫茶敘(Approximately 165m), DreamWorks Experience at Cotai Strip Resorts(Approximately 206m).
Does Sheraton Grand Macao have hot springs?
No, Sheraton Grand Macao doesn't have hot springs.
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