Artyzen Grand Lapa Macau

Reviews of Artyzen Grand Lapa Macau

Artyzen Grand Lapa Macau

956-1110 Avenida da Amizade, Macau, Macau Peninsula, Macau, 999078, ChinaSee Hotel Details
Artyzen Grand Lapa Macau
Artyzen Grand Lapa MacauArtyzen Grand Lapa MacauArtyzen Grand Lapa Macau
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Guest Reviews

9.5/10
Amazing
5179 Reviews
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(5179)
Positive reviews(5096)
Reviews with photos/video(1756)
Clean pool(896)
Great swimming pool(896)
Perfect for kids(429)
Delicious breakfast(319)
Family activities available(232)
Has play area for children(93)
Easy to add bed(40)
Negative reviews(83)
Jayden Law
Deluxe Room
Stay Date Jun 2026
Family
14 Reviews
10/10
Outstanding
Posted on Jul 20, 2026
My stay at Artyzen Grand Lapa Macau this time exceeded my expectations! The hotel is conveniently accessible via the Sands' shuttle bus next door, and Sands also offers shuttle services to Cotai. My main reason for visiting was the Grand Prix Museum, which is just diagonally opposite, and the Fisherman's Wharf is right next to it, making getting around super easy. The room was spacious, elegantly decorated, and very clean, with well-appointed bathroom facilities. The front desk and service staff were polite and thoughtful. The common areas had a great ambiance, and the lobby was particularly unique. Overall, it offers excellent value for money. Highly recommended!
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6/10
Response from Property: 敬愛的客人,非常感謝您的回饋,並很高興您滿意在我們酒店的住宿。期待能於不久的將來再次接待您的來臨, 再一次感受愉快難忘的住宿體驗。此致!賓客服務部澳門雅辰酒店
Oo goo
Deluxe Room
Stay Date Jun 2026
Family
3 Reviews
10/10
Outstanding
Posted on Jul 6, 2026
Hello guys.My flight was 12pm landed. Checking time 15pm but early checking 🙏. Location was a fantastic 😉. Pool was very clearly ,farm🤗 and cozy chill too much time. Buffet was delicious and many foods and fresh bakery 🥯 services was friendly and bed was very comfortable 🌸🌸 Fisher man walking 5min
6/12
Response from Property: Dear Valued Guest,Thank you for your excellent review! We are delighted to hear about your perfect stay and looking forward to welcome you back soon.Yours sincerely,Guest ServicesArtyzen Grand Lapa Macau
Alwaystravelling247
Deluxe Room
Stay Date Jun 2026
Solo traveler
45 Reviews
10/10
Outstanding
Posted on Jul 21, 2026
Great facility for kids. Although I didn’t go my daughter nor my wife, I I will definitely stay here next time, especially if the prices are hard to beat. I wanna bring my daughter to the kids club and the playground, which looks quite modern though a little bit old. Pool is great for kids and adults since there are three levels less than 1 m for the kids, 1.5 m for the adults and 2.5 m for the serious swimmer. They also have tennis courts, which I think is complementary for one hour. I didn’t get a chance to play tennis on the court, but definitely worth staying if you’d like the sport.
6/7
Maggie_6688
Deluxe Twin
Stay Date Jun 2026
Family
19 Reviews
10/10
Outstanding
Posted on Jul 19, 2026
The hotel is elegant and very clean. The service is excellent, and you can tell they put a lot of effort into running it.
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Response from Property: Dear Guest, Thank you so much for your feedback, and we are delighted that you enjoyed your stay at our hotel. We look forward to welcoming you again in the near future and having another pleasant and memorable stay. Sincerely, Guest Services, Artyzen Macau
Matteo-F
Deluxe King
Stay Date Jun 2026
Business traveler
10 Reviews
10/10
Outstanding
Posted on Jul 12, 2026
Room and location were great. Staff was super kind and helpful, even more considering that I arrived to check-in at 2am. Luggage deposit after checking out was also not an issue. Very handy location to reach the old town and the free Cotai casino shuttle from the neighbouring hotel.
6/11
Response from Property: Dear Valued Guest,Thank you for your excellent review! We are delighted to hear about your perfect stay and looking forward to welcome you back soon.Yours sincerely,Guest ServicesArtyzen Grand Lapa Macau
Guest User
Deluxe King
Stay Date Jun 2026
Business traveler
6 Reviews
10/10
Outstanding
Posted on Jul 18, 2026
The hotel environment is superb. The front desk area, though not large, is very well-organized, and the staff are all fluent in multiple languages. Check-in was very quick; compared to other hotels in Macau, this is one of the earliest you can check in. The hotel breakfast is quite rich, and it seems there are ongoing promotions recently.
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Response from Property: 敬愛的客人,非常感謝您的回饋,並很高興您滿意在我們酒店的住宿。期待能於不久的將來再次接待您的來臨, 再一次感受愉快難忘的住宿體驗。此致!賓客服務部澳門雅辰酒店
Shuangzimo
Deluxe Room
Stay Date Jun 2026
Family
6 Reviews
10/10
Outstanding
Posted on Jul 20, 2026
Great value for money! The location is super convenient, right next to Marina Bay Sands. You can take their shuttle bus to get around, and it's really easy to catch the complimentary Sands shuttle to the airport or other attractions like The Venetian. The hotel breakfast is quite substantial too! The pool is on the smaller side, but decent enough.
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Response from Property: 敬愛的客人,非常感謝您的回饋,並很高興您滿意在我們酒店的住宿。期待能於不久的將來再次接待您的來臨, 再一次感受愉快難忘的住宿體驗。此致!賓客服務部澳門雅辰酒店
Guest User
Deluxe Room
Stay Date Jun 2026
Family
11 Reviews
10/10
Outstanding
Posted on Jul 15, 2026
Clean and tidy. Perfect for families with kids, there's a children's play area with activities. The staff are friendly and speak both Chinese and English, which makes communication easy. They even offered to help with our luggage.
Show OriginalGoogle Translated
Response from Property: 敬愛的客人,非常感謝您的回饋,並很高興您滿意在我們酒店的住宿。期待能於不久的將來再次接待您的來臨, 再一次感受愉快難忘的住宿體驗。此致!賓客服務部澳門雅辰酒店
zf5522
Deluxe Room
Stay Date Jun 2026
Family
11 Reviews
10/10
Outstanding
Posted on Jul 12, 2026
The Grand Lapa Macau, as a long-established hotel, excels in being family-friendly, making it an excellent choice for families with children. - **Family-Friendly & Pool:** The hotel is very attentive to children's needs, providing kids' slippers, toothbrushes, and other amenities. There's also a kids' club and indoor/outdoor play facilities. If your kids enjoy swimming, the heated outdoor garden pool with slides and a dedicated children's pool is a fantastic place to splash around. However, since it's open-air, it can't be used on rainy days. - **Location & Convenience:** The location is incredibly convenient, situated on Avenida da Amizade on the Macau Peninsula. It's within walking distance of Sands Casino, Fisherman's Wharf, and Lotus Square. The Macau Grand Prix Museum and Science Center are also nearby. Plus, there's free shuttle service to the airport and Outer Harbour Ferry Terminal, or it's just a short taxi ride, making getting around hassle-free. - **Overall Experience:** Even though it's an older hotel, the facilities are well-maintained after renovation. The Portuguese-style garden environment is very pleasant. The overall service is friendly towards both families and the elderly, making it a great family-friendly option for a relaxed stay while exploring Macau.
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Response from Property: Dear Guest, Thank you so much for your feedback, and we are delighted that you enjoyed your stay at our hotel. We look forward to welcoming you again in the near future and having another pleasant and memorable stay. Sincerely, Guest Services, Artyzen Macau
Anonymous User
Deluxe Room
Stay Date Jun 2026
Family
19 Reviews
10/10
Outstanding
Posted on Jul 3, 2026
The room was very nice and clean. The service was excellent; anything we needed was delivered quickly. The pool is great for families, and my child had a lot of fun. Getting around is also very convenient with taxis nearby.
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Response from Property: Dear Guest, Thank you so much for your feedback, and we are delighted that you enjoyed your stay at our hotel. We look forward to welcoming you again in the near future and having another pleasant and memorable stay. Sincerely, Guest Services, Artyzen Macau
Gogo1123
Deluxe Room
Stay Date Jun 2026
Business traveler
37 Reviews
7.0/10
Posted on Jul 21, 2026
It’s nice and with gym room There is restaurant with Thai food there is buffet is nice
grox
Deluxe Room
Stay Date May 2026
Family
9 Reviews
10/10
Outstanding
Posted on Jul 4, 2026
An amazing stay! It's perfect for families with kids, who absolutely loved the hotel's pool. It's also really close to the city's attractions, making it super convenient to get around. Great value for money! There are restaurants and convenience stores nearby too, so grabbing a bite or snacks was a breeze. I'll definitely choose this hotel again next time I'm in Macau!
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Response from Property: Dear Guest, Thank you so much for your feedback, and we are delighted that you enjoyed your stay at our hotel. We look forward to welcoming you again in the near future and having another pleasant and memorable stay. Sincerely, Guest Services, Artyzen Macau
wuweiqiang
Deluxe Room
Stay Date May 2026
Family
12 Reviews
10/10
Outstanding
Posted on Jun 30, 2026
This hotel is truly a resort! The only drawback is the lack of a dedicated shuttle, but you can use the Sands Macao's shuttle service. From the airport, take the shuttle to The Parisian Macao, then go downstairs to catch the Sands shuttle. If it's late, you can take a shuttle from The Parisian, The Venetian, or The Londoner to the Taipa Ferry Terminal, as the Sands shuttle there runs until midnight. Once you get off at the Sands, you can walk directly through the long corridor – one way leads to the hotel lobby, and the other goes straight to the resort facilities. The staff are polite and speak fluent Chinese. On the first night, the kids next door were quite noisy. I called the front desk, and they immediately intervened, and it quieted down instantly. The next morning, I wanted to change rooms. The front desk readily agreed, but after checking, they found the noisy guests had already checked out, so I decided not to move. However, the front desk assured me they would help if needed. The next day, I went swimming; the outdoor pool was clean, and there were hot tubs and even a waterslide, which was fun for adults too! I stayed for three days and was very satisfied. I'll definitely come back.
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Response from Property: Dear Guest, Thank you very much for your feedback. Your comments and suggestions are extremely important to us in improving our service quality. We will take these valuable suggestions very seriously and strive to earn your trust in the hotel once again with our excellent service. We sincerely look forward to your next visit and another pleasant and unforgettable stay. Sincerely, Guest Services Department, Artyzen Macau
Guest User
Deluxe Room
Stay Date May 2026
Family
3 Reviews
10/10
Outstanding
Posted on Jun 29, 2026
The room was very clean and a good size. The soundproofing was excellent. The front desk staff were very thorough in answering all our questions and explaining the hotel facilities. The hotel's location is also fantastic, right next to The Venetian and Fisherman's Wharf, and there's a free shuttle bus to the Hong Kong-Zhuhai-Macau Bridge. Overall, it's very convenient for getting around.
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Response from Property: Dear Guest, Thank you so much for your feedback, and we are delighted that you enjoyed your stay at our hotel. We look forward to welcoming you back in the near future and having another pleasant and memorable stay. Sincerely, Guest Services, Artyzen Macau
Blacksun 去旅行
Deluxe Room
Stay Date May 2026
Family
21 Reviews
8.5/10
Very good
Posted on Jun 29, 2026
Complimentary stay for children with an extra bed was a thoughtful touch. The staff were super friendly and even proactively recommended restaurants, which was really heartwarming. There was a good selection of pillows to choose from (though some types were out of stock). The pool had a great resort vibe and wasn't too crowded, perfect for relaxing. For getting around Macau, you can take a bus to Taipa from the Sands next door, which has more frequent services.
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Response from Property: 敬愛的客人,非常感謝您的回饋,並很高興您滿意在我們酒店的住宿。期待能於不久的將來再次接待您的來臨,再一次感受愉快難忘的住宿體驗。此致!賓客服務部澳門雅辰酒店