Reviews of Londoner Court

The butler service at Royal Garden is very meticulous and the rooms are spacious. During this stay, the butler Xiang Honglian was humble and the service was warm and thoughtful. The overall experience was very good.

It was beyond expectation and satisfying. The hotel hardware is luxurious and exquisite, clean and sanitary. The software service is even more satisfactory, and the butler service system is particularly considerate. From the moment I checked in, a butler was always available to provide considerate service. I had already added my contact information before I checked in. They added a bed for us as requested and gave us a lot of desserts. The bouquet of flowers to welcome us was also very pleasing. I would like to thank the butler Ken Zhang for his attentive and considerate service, and also thank the butler Lucas Lu for his enthusiastic company. I will definitely stay here again next time I come to Macau.

Wilson and Sally are warm and considerate, serving 24 hours a day, and can perfectly arrange my personalized requirements.

The room was large and comfortable, and the service was beyond expectation. If needed, the housekeeper would take care of and accompany you throughout the trip. After shopping with my mother, the housekeeper Xiao Huang was very kind to help her arrange a foot bath. Xiao Lin and Xiao Huang carefully arranged small gifts, which showed their listening and thoughtfulness, and the exhibitions introduced were very nice. The ingredients for breakfast, afternoon tea and evening cocktails were fresh enough to eat very well. It was a short vacation with good value for money.

Perfect to perfection! Thank you to all the hotel managers who worked so hard to make our experience perfect, thank you so much! Looking forward to coming again! !

Environment: In Taipa, close to Macau Airport and Hengqin Port. It is separated from the Parisian and Venetian hotels by a road. There is a sky corridor on the second floor of the Londoner, and you can go to the Parisian to buy things. The Royal Garden is in the same building complex as the Londoner Hotel, and the duty-free shop here is smaller than that of the Parisian. The machines in the casino can directly use Hong Kong dollars, otherwise you have to exchange them at the counter. Facilities: The room is fully equipped with smart toilets and full-body massage chairs. There is a massage room, and you can have someone massage you for an additional fee. All facilities are well maintained and clean, the rooms are spacious and bright, and there is no peculiar smell. The Knight Suite we booked has one king bed, one twin bed, and three bathrooms. All drinks in the water bar are free, and there are three large drawers of snacks, welcome snacks, and free refills. Service: Yuyuan's service is very considerate. The housekeeper will contact you in advance and provide free pick-up and drop-off. Butler Xiao Xu and concierge came to London to pick us up, checked all our luggage, and took us directly to the Royal Garden. We went directly to the guest room, and the housekeeper came to the guest room to help us check in, which was very convenient. The housekeeper will ask about the itinerary and arrange a vehicle to take us to the attractions. The old man didn't bring a thermos cup, so he gave us two thermos cups as gifts. The housekeeper is on call 24 hours a day. When I returned to the room at night, the housekeeper also put away the bath water, which was super worry-free. Catering: Breakfast is on the 36th floor, there are no people there. Afternoon tea is in the Chinese Garden on the 3rd floor of The Londoner. There is a buffet for breakfast. You have to order lobster, abalone, shrimp dumplings, and water crab porridge with the service staff. The ingredients are very fresh and taste good. Great experience. The water crab porridge at Londoner Hua Ting was a bit salty for us. I just happened to check in here and they were given fruit snacks. The housekeeper saw that the children liked to eat and immediately replenished everything they had finished. The whole family doesn't drink, so I didn't go to the cocktail party in the evening. We stayed in the Knight Suite, which cost 3W a night. Includes breakfast, afternoon tea and cocktails. There is also a pick-up and drop-off service. Very satisfied with all aspects of software and hardware. For the first time, I didn’t hear any dissatisfaction from the old man. Among the hotels I have stayed in in Macau this time, my overall ranking is The Londoner Royal Garden - The Londoner - Old Lisboa - Wynn Palace - New Lisboa.

During the Spring Festival of the Year of the Dragon, our family of three spent time at Yuyuan. It has luxurious facilities and considerate service. It is one of the best hotels I have ever stayed in. The hotel suites are as warm as home. The two beautiful butlers, Xiao Guo and Xiao Lin, are meticulous in everything from airport pick-up to daily service. Considering the anti-slip problem for an 80-year-old man to take a bath, he specially purchased plastic slippers, truly achieving butler service. . There is a wide variety of room supplies, from daily use to snacks, and the hotel staff is very friendly and responsive! Excellent Macau hotel, stay here again next time!

High-end to outrageous

The hotel environment and hardware and software facilities are almost the best among the newly opened hotels in Macau in recent years. In addition to the accommodation itself, the most outstanding thing is the comprehensive service of all the hotel staff. Overall, it is highly recommended and worth choosing!

The hotel is nice

Very good.