Centara Grand Island Resort & Spa Maldives

Centara Grand Island Resort & Spa Maldives Reviews

Centara Grand Island Resort & Spa Maldives

Centara, Machchafushi, Alif Dhaal Atoll, 20217, MaldivesView Hotel Details
Centara Grand Island Resort & Spa Maldives
Centara Grand Island Resort & Spa MaldivesCentara Grand Island Resort & Spa MaldivesCentara Grand Island Resort & Spa Maldives
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Centara Grand Island Resort & Spa Maldives Guest Reviews

4.7/5
Amazing
102 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.5
Cleanliness4.9
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All reviews(102)
Positive reviews(99)
Reviews with photos/video(66)
Awesome stay(42)
Great service(27)
Loved the view(24)
Awesome rooms(15)
Clean and tidy(12)
Great value for money(8)
Delicious buffet(6)
Negative reviews(3)
peterbeck
Duplex Beach Villa
Checked in Apr 2024
Couples
3 Reviews
4.7/5
Amazing
Posted on Apr 4, 2024
Everything on the island, in the hotel is perfect. The environment and facilities are also extremely good. The restaurants are in good qualities. The only thing that can be challenged is the attitudes of the staff. Most of the staff are very nice and professional, however few of them need to have a further training. Overall, it is a perfect hotel in Maldives.
6/8
Response from Property: Dear peterbeck,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate an amazing experience for you here in the Maldives. We consistently try to improve the quality of services that we offer.Thank you for staying at our little slice of paradise, and we hope that you will consider us for your next vacation.Be well, stay safe and take care wherever you are.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
Guest User
Sunrise Overwater Villa
Checked in Mar 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Mar 21, 2024
Our first time to the Maldives on a Honeymoon and we had such an amazing time at the resort! The corals were amazing, and as such we spent every single day in the water snorkelling - you can see loads of black tip, white tip shark, we also saw some turtles, reef manta rays (?) etc. beautiful clear waters, the buffet spread at reef restaurant was amazing every single meal. There’s also loads of activities to do in the resort and the staff were all so pleasant, top hospitality! Nothing to fault really. The Italian restaurant is very hard to book so I’d recommend to book in advance.
Response from Property: Dear Guest User,Warm greetings from paradise, Centara Grand Maldives!Thank you for sharing your fabulous experience with us and for sharing this with our team. We are so grateful to know that our team have succeeded in exceeding your expectations and thank you for mentioning our colleagues in general.All of us are overjoyed to read that you were blown away by your experience and we are truly blessed with the amazing team who truly care about your happiness while you are with us.Lastly, we would be happy to welcome you back to the Centara Family very soon and wishing you a great year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
a8uhnf
Family Overwater Villa With Kids Bedroom
Checked in Aug 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
It's a amazing place to stay. Awesome place. Scuba diving is must in here.
Flywithmoh
Duplex Beach Villa
Checked in Nov 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Nov 8, 2023
I had an absolutely fantastic experience at the Centara Grand Resort in the Maldives. The entire staff was amazing and incredibly kind throughout my stay. In particular, I must commend Nabeel for his outstanding service. His attentiveness and helpfulness truly set him apart, and he seemed like he should be the manager with his level of dedication. Nabeel was undoubtedly one of the shining stars of the resort. His attentiveness and helpfulness truly set him apart, and he seemed like he should be the manager with his level of dedication. Nabeel was undoubtedly one of the shining stars of the resort. I also had the pleasure of interacting with Chanapha at the reception, who was incredibly open-minded and accommodating. Her warm and friendly demeanor made my check-in process seamless and enjoyable. The Centara Grand Resort is a true paradise, and the exceptional staff, including Nabeel and Chanapha, made my stay even more memorable. I can't wait to return and experience their top-notch hospitality once again.
Response from Property: Dear Mohamed1,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for leaving such a nice review. We are glad that you loved our services most especially in celebrating special moments here in paradise. Our dedicated staff including Nabil and Chanapha will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. We have informed our team on the outstanding recognition that you've given to all of them as well.We would be delighted to welcome you back in the future.We trust that you are keeping well and stay safe back home.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
Rose Shakifi
Reethi Muraka Overwater Villa
Checked in Oct 2023
Couples
2 Reviews
3.0/5
Posted on Oct 14, 2023
All in one: Cockroaches, ants, no hot water, toilet problems. The staff is amazing, the reef is great, the food is good, the room is beautiful. But they make you, take a seaplane on the way back because there's no other transfer. And no upgrade or margarita or gift can be worth dealing with cleaning issues in the middle of your (expensive!) vacation! Don't go to Centara ! There are so many other resorts. Just choose something else.
Response from Property: Dear Rose Shakifi,Thank you for choosing Centara Grand Island Resort & Spa for your recent stay in the Maldives.We have read your detailed comments regarding your overall stay in our resort. We are so sad to hear about your disappointments that we were not able to meet some of your expectations. Our resort team and especially Mr. Nalin, our Resident Manager had personally addressed your concerns whilst during your stay with us, however it seems that you are not delighted with our service recovery.We’ve taken your thoughts to hear and we’re planning on making some internal changes based on your feedback. We know that this does not change your trip experience, but hopefully we can create great memories for others.Once again, please accept our sincere apologies for the areas you feel we did not hit the spot, and we will certainly take the points raised further to ensure we improve where required.Hoping all is not lost and that we will have a chance to welcome you back in the near future.Regards,Centara Grand Island Resort & Spa Maldives Team & Management
Michelsss
Duplex Beach Villa
Checked in Jul 2023
Solo travelers
21 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2023
That’s really amazing place with beautiful view, clean water and house reef where you can see gorgeous underwater life. Great friendly and professional team make my vacation is much better, thanks manager Lana for her advice and help during all my stay, thanks room keeper Nasir who keep it clean and ask my requirements during the day, thanks yoga instructor Sujith for wonderful practice which make me fall in love with yoga, thanks masseur Patis it’s best massage I’ve ever had💚 I’m highly recommend this place because everything was perfect and it was fabulous vacation👍🏻
6/9
Response from Property: Dear Michelsss,Thank you very much for choosing to stay with us at Centara Grand Maldives and for posting this lovely review on Trip.comWe are delighted that you had an enjoyable stay and was especially impressed with the exceptional service from the team; in particular, Lana, Nasir, Sujith and Patis who all made your visit extra special. Your kind compliment is very much appreciated by the entire team.Thank you once again for your feedback. We look forward to welcoming you back again.Stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
Yamato
Club Sunset Overwater Pool Villa
Checked in Mar 2023
Couples
7 Reviews
4.7/5
Amazing
Posted on Mar 8, 2023
It was so much fantastic moment at this resort. I recommend all inclusive plan for your free food and drink. Thai restaurant and ltalian restaurant was so good, you should have experience of those food. Staff was also very kind and smile to visitors. Our good experience was supported by them. We want to say thank you to them and come back again.
6/20
Response from Property: Dear Yamato,Greetings from Centara Grand Island Resort & Spa Maldives.We must say that your review made our day. Thank you very much for taking the time to share your experiences of your recent visit to our little paradise. We are thrilled that you enjoyed your stay and felt compelled to spread the word about our resort and our incredible location, activities and amenities.In the meantime, stay safe and wishing you a great year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
Anonymous User
Duplex Beach Villa
Checked in Dec 2023
Family
22 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2023
Paradise！paradise！enjoy everything in there！Thank’s of kindness from miss. Pat ！
Response from Property: Dear Anonymous User,Warm greetings from Centara Grand Maldives!We are happy that you had the opportunity to experience our Thai brand to cap off you wonderful Maldives vacation.Thank you so much for the detailed review and the great feedback. We may not be the fanciest or newest resort in the Maldives, but there are a lot of things that we do well here, and it's great that you were able to experience them.We will sure pass your recognition to our team especially with Ms. Pat at the Front Office Department who made sure to blow you away with your vacation experience every day.We look forward to your next visit to the sunny side of life!Take care and be well.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
bludon
Club Sunset Overwater Pool Villa
Checked in Oct 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Nov 8, 2023
We love the time at centara! Thank you for everything! It’s beautiful there :)
Response from Property: Dear bludon,Greetings from Centara Grand Island Resort & Spa Maldives.We thank you for sharing your amazing feedback here.We are truly pleased to read your positive comment and we wish to assure you that we will not miss to thank our colleagues in general who had all made your visit a memorable one.Thank you once again and we look forward to welcoming you back to our little slice of paradise soon.In the meantime, be well and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
Guest User
Sunrise Overwater Villa
Checked in Aug 2022
Couples
1 Reviews
4.5/5
Great
Posted on Aug 16, 2022
It was our first time in Maldives and i am glad that we chose Centara Grand. I would like to special mention - The F&B Manager Venky, Bar mixologist Sathish, Shisha Expert Vivek, F&B outlet manager Senthil, Coral Bar manager - Shalem for their amazing service... thank you so much for making our stay a wonderful one. Lots of credit would be to you... The staffs there were very friendly and welcoming. Its a perfect location for snorkelling, kayaking and swim. We had booked the deluxe water villas which had direct access to the beach... from our rooms we could see the marine fishes such as Dory fish... The rooms were very clean and they even decorated our rooms for our honeymoon. With regards to the location, Its located directly 25 minutes from the seaplane airport. However, it will take 45 min to an hour in just the sea plane before u reach the hotel because they will drop or pick up other passengers too from other hotels. So it can be quite tiring. While our departure we waited for an hour just waiting for the guest to arrive..
6/8
Response from Property: Dear Guest User,Warm greetings from the island paradise of Centara Grand Maldives!Firstly, thank you for choosing to stay with us and for taking the time to share your feedback from your recent stay with us.We are delighted that you enjoyed your stay, the ambience and our kind hospitality from all the team members in general.Together with our team, we look forward to welcoming you back to Centara Grand Maldives again soon, this time for longer.Wishing you a blessed year ahead and stay safe.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
Lychel
Reethi Muraka Overwater Villa
Checked in Dec 2023
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2023
So beautiful
Response from Property: Dear Lychel,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you so much for your wonderful remarks. It’s always a pleasure to have you as our guest. Until then, stay safe and take care.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
Jun786
Reethi Muraka Overwater Villa
Checked in Jun 2023
Couples
19 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2023
Nice place to chill out
Response from Property: Dear Jun786,Thank you for choosing to stay at Centara Grand Maldives on your recent journey to the Maldives and thank you for taking the time to write and share such an amazing review on Trip.comWe hope that we will have the opportunity to welcome you back to our beautiful paradise one day soon.We hope that you're doing well wherever you are now.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
Lijiancao
Club Sunset Overwater Pool Villa
Checked in Jul 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
Beautiful lagoon + excellent snorkeling, which has satisfied all the natural scenery of Maldives. Hotel service, food and rooms are very good and meet expectations. The price-performance ratio is also very high. Comprehensively speaking, it is highly recommended!!!
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Response from Property: Dear Lijiancao,Thank you very much for taking the time to share the highest rating for us and your feedback following your recent stay here at Centara Grand Maldives.We are very glad to hear your appreciation for our team. It is our main goal to deliver nothing but the best and create an unforgettable experience for our valued guests.We are looking forward to extending another Centara experience with you, here on our chic paradise once again in the near future.In the meantime, stay safe!Regards,Nalin DissanayakeResident Manager
Darren.C
Reethi Muraka Overwater Villa
Checked in Jun 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Jul 3, 2024
It's beautiful to take pictures casually. There are many food choices in the buffet but there are no high-end ingredients, so it is best to make a reservation at the Thai restaurant or Italian restaurant. The food in both restaurants is of high quality. I personally rate it very highly. Both restaurants need to make reservations in advance, otherwise they will be full very quickly, and I found that the reservation is not because the restaurant seats are full, but because there are not enough waiters. It takes 5 minutes to wait for the menu, 5 minutes to wait for the water to be poured, and 5 minutes to wait for the order. , but going to the Maldives is just to waste time, so it doesn’t matter. The accommodation experience is very good, the beds are very comfortable, and the air conditioner is cool enough. However, the water pressure is a bit low. The fresh water should be desalinated from sea water, so we should save it. The only unpleasant thing about this trip was that there was a Chinese employee who never felt any hospitality from reception to introduction to the hotel, and never saw a smile. Employees of other nationalities are all smiling, polite and willing to help. The hotel should train the Chinese employee well.
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6/11
Response from Property: Dear Darren.C,Greetings from Centara Grand Island Resort & Spa Maldives.Thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate an amazing experience for you here in the Maldives. Thank you for staying at our little slice of paradise, and we hope that you will consider us for your next vacation.Wishing you and your family a blessed year ahead.Regards,Centara Grand Island Resort & Spa Maldives Team and Management
EvianZhou
Duplex Beach Villa
Checked in May 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
This time, staying at the Central Grand Island Hotel really gave me an unforgettable experience. The hotel is located in the South Ari Atoll of the Maldives, surrounded by emerald glass-like waters, as if in a paradise on earth. As soon as I stepped into the hotel, I was first attracted by the unique wooden natural trail and island-style architecture. The design of the entire resort is full of tropical style, which makes people relax instantly. The room is spacious and bright, with complete facilities. In terms of food, the Central Grand Island Hotel is even more praised by me. Whether it is the buffet in the main restaurant or the exquisite dishes in the specialty restaurant, it is unforgettable. Especially the Thai restaurant, I tasted authentic Thai food, and the ice cream in the Italian restaurant is even more irresistible. It is worth mentioning that the service quality of the hotel is also very high. From entering Jia to checking out, there are dedicated people in charge of every link, which makes us feel meticulous care. Especially those warm and friendly staff, always with a smile on their faces, provide us with thoughtful service. In general, the Central Grand Island Hotel is a perfect resort. Whether it is the beautiful natural scenery or the rich food and entertainment activities, people want to go again
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Response from Property: Dear EvianZhou,Greetings from Centara Grand Island Resort & Spa Maldives, a Thai International chain resort!Thank you very much for choosing our island as your holiday destination in the Maldives and for taking the time to share your experiences with us.We are extremely delighted to know that your recent stay at our resort was an incredible one and that you were pleased with the resort as a whole. Your heartfelt comments were shared with each and every team member who was thrilled to know that they had succeeded in making your stay a wonderful and memorable one. Your valuable feedback will continue to inspire and motivate the team to deliver exceptional customer service. Thank you for mentioning the excellent service competency provided by our staffs around the resort.We look forward to welcoming you again soon to our beautiful paradise and Centara Grand will always remain to be your Maldivian home and we are waiting for your next return.Regards,Centara Grand Island Resort & Spa Maldives Team and Management