Quality Inn and Suites Mackinaw City

The evidence of water damage in the bathroom,the walls were dirty.Unfortunately we had the first floor and their were noisey neighbors above us. No breakfast.(grab and go only).

Overall is was beautiful just need a little more updating especially with lighting in the bathroom n the room.

The view and access to the beachfront were very good, but the condition of the rooms (please note that I said rooms, plural, rather than a room, because the first room we were assigned was so nasty that we requested to be moved, at which time we went through 2 others that were available, and chose the better of them to stay in, but neither of them was ready to be occupied either! It was a terrible overall experience that really placed a dark cloud over what was otherwise a great vacation! Not something I would ever want to experience again! And for the amount that we were charged for the room, I can assure you that we will NEVER stay there again and hope that this review saves others from having such a costly and negative experience as well! I would like to add that when we do travel we prefer to stay at a Quality Inn and Suites property because of the high standards that the chain holds, and I am shocked that this particular property can carry the Quality Inn and Suites name, because it is nowhere close to those standards!!

We loved the location and we were able to bring our pet. We had a great view from our room and right on the lake. The price was great and the room was clean. The room was ok. Liked the in room hot tub. However, the building was definitely less than desirable. Our patio door was very old and stained and the screen door was off and blocking the opening out. There were holes underneath the building, not sure what’s living there. That said, it fit our needs and would stay again if needed.

We were excited to enjoy a beachfront view and the hot tub after a long drive. First, the hot tub was lukewarm at best, so we wouldn’t have enjoyed it. Then we decided to enjoy our balcony with a beautiful view and perfect weather, but we couldn’t, there were spiders everywhere, especially above our heads, hanging from the balcony roof (I counted a minimum of 5 at the door). We decided to just go get dinner and as we walked out the door to a yet to be lit up hall area, there were spiders above our heads there as well (obviously we missed them coming in). Though we didn’t get bitten, I personally found another spider in the room by the coffee pot with a nice web (obviously this room wasn’t well cleaned). The room just didn’t feel clean and was one of the worst places we have stayed. In hindsight, we realized we had stayed here 2 years before and remembered that spiders being an issue then too, but this year by far was so much worse. Never again. Twice burned. Some kind of pest control, inside and out.

One end of coatrack separating from wall. Broken hanger left on shelf by housekeeping. Towel rack only partially mounted on bathroom wall. Sliding glass door required excessive force to open and close and appeared to have been in such condition for a very long time. Carpet definitely needed cleaning.

The valance above the patio door fell down onto my husband's head, when I opened the drapes, while we were sitting at the small table eating our pizza. It hurt him badly. He went down to the office and all she said was "what, the" . My husband took the valance and placed it on the outside porch.

Walls were very thin. Could hear people above us loudly. The door had 1/4 an inch opening for bugs to get into room.

There was branches scraping the wall/roof all night, lots of garbage and random tools laying around outside. The pool/hot tub were overcholorinated and dirty looking. Parking is horrible. The room itself was very clean and pleasant, except for the gross kaulking.