Extended Stay America Suites - Detroit - Madison Heights

Bad smell and terrible

Comfortable bed. Trash receptacles by outdoor doors filled and overflowing. Bathroom dirty. The entire room smelled of chemical odor powder.

Room was filthy, gave me allergies, Washroom floor and carpets had stains, the front desk person only allowed to give one paper towel per person and when I told them that I had allergies, she said that if she give me the extra toilet paper her job was on the line.

Nice sized room, could use some updating. Price was fair. Appreciate that they allow pets.

Got a phone call on the morning that we were suppose to check in. Our hotel was flooded and we couldn't stay there. Was put up at another hotel in the area. The second one was not great. Really was disappointed in the other hotel.

After staying previously at another Extended Stay I was very disappointed in this one. The room was dirty, the bathtub was gross. The floor in the bathroom was dirty and it was accumulated dirt, not fresh. There was also trash left as well. The floors were sticking. The bedding, the bed wasn't actually made. The pillows should not of even been in use. A dirty coffee cup in the hall was there my entire stay. The outside grass was not mowed either. Needless to say very disappointed, and not happy with the money I spent for this room.

This was by far the worst hotel I’ve ever stayed in. Absolutely FILTHY….the room was disgusting. I had to go to Walmart and purchase my own cleaning supplies. Everything was out of date and packed with dirt and dust. The refrigerator had slimy thick stuff all in the drawers and bottom glass. The bathroom was horrible the beds were stained and smelly. Carpet and floors were so nasty. Jason and Tamara were nice and helpful. But the condition of the hotel is terrible. I will never visit another extended stay again.