Reviews of Abalú Design Boutique Hotel Gran Via

Classic city centre tiny rooms with a very strange "enter via the bolted-on bathroom" setup. Friendly staff but not very organised. This isn't a great hotel, the bar is not really a true bar "no, sorry, we don't have any white wine" and breakfast served in the same room is also pretty poor. No choice, just a plate with some fruit, some processed cheese and meat, and a couple of pastries. Having said that, location is very good, this is a great neighbourhood to stay in and plenty of places to eat & drink. Overall though, city centre prices and didn't feel like value for money.

An amazing little boutique hotel in a great part of town. Lots of interesting cafes nearby, a walk away to Gran Via, Abalu is surprising as it’s funky and fun decor and Alexa playing music as you enter and great big pink flamingos in your bathroom near your jacuzzi tub! Really enjoyed our stay, excellent service. The only issue we had was that they seem to have issues with their plumbing as drainage in tub and sink was very slow.

Very nice stay,we got an upgrade for the room that made us so happy🤩The room was clean and spacious,the hotel itself was placed in a cool area,surrounded by restaurants bar shops and meteo at2 minutes by foot. Staff friendly and polite, we really enjoyed the stay here. We recommend!

The choice of this hotel was made first of all because it is a few steps from the Gran Via and well connected to the pharmacy, supermarket and tobacconist in particular. The rooms are apparently very nice but functionally uncomfortable. Suitable for a short stay in my opinion. Quite friendly staff, breakfast 👎. I would not return.

Very bad experience, old hotel with humidity, smell in the rooms, they don't change the towels for 4 days even if they are wet, impossible to move around due to the amount of decoration, dirty mats and carpets, there is no soap, bad wifi, free TV without channels and the worst thing is construction work in the rooms at night and on weekends (illegal, you can't work on those days and at those times) you can't sleep and the reception denies it and doesn't take action, you have to call the police to stop it. Very bad experience, I don't recommend it at all!!!!

The location of the hotel is perfect. The reception is friendly and polite. The room furnishings are rather unstylish and of poor quality. The shower and toilet are not functional. The breakfast is barely sufficient. The bed is very comfortable. The price is OK.

I would never return. Terrible treatment, terrible room, terrible smells and on top of that two days later an improper charge on the credit card. After complaining several times we have had to report. Waiting for the judgment Don't fall into their traps

Abbiamo soggiornato in questo Hotel dal 9 al 13 luglio, lo consiglio assolutamente! Ci siamo trovati benissimo, il personale molto cordiale e disponibile. La posizione centralissima ad un passo dalla Gran Via e da Plaza de Espana e dunque vicinissima alle metro. Difatti abbiamo raggiunto molto facilmente l'Hotel dall' aeroporto con le metro in 40 Min. La camera in cui abbiamo soggiornato era al primo piano, molto confortevole con un bel bagno con una grande doccia, entrambi bene puliti e sistemati. La camera dispone di ogni comfort ed é ben insonorizzata. In sintesi: Posizione 5/5 Camera 5/5 Bagno 5/5 Pulizia 5/5 Personale 5/5 Ci tornerei? Sicuramente! Gracias por Todo! gracias por todo. Nos lo pasamos muy bien aquí!!! Hasta luego!

Buen lugar, muy céntrico y con muchos planes para hacer en Madrid. La bañera de hidromasaje algo vieja. No la usamos. Personal amable, y cama cómoda. La cocina no tiene casi menaje tener en cuenta si se piensa usar cuando vayas. Para una pareja está bien.

Hotel pequeño con habitaciones muy diferentes, decoración muy cuqui, algo ajustadas en espacio pero la cama es muy cómoda. La limpieza es aceptable y a destacar muy positivamente el desayuno. La chica que lo sirve que es Sonia es un encanto. Gracias.

Originalidad en todo el hotel, tranquilidad y ambiente relajado. La habitación es grande, con un baño en dos alturas y jacuzzi ¡encantador! ... tenía velitas encendidas cuando llegué. La decoración es exclusiva, con chaise longue incluido. No escuché ningún ruido en las noches que estuve. La única pega, no tenua armario en la habitación... solo dos barras colgadoras a la vista ... igual no ha sido del todo práctico. En general, la estancia ha sido agradable y el personal encantador.

Teniamos muchisimas ganas de ir a este hotel y en cierta medida nos decepcionó un poquito. La habitacion en sí es bonita pero con toda la decoración y mobiliario muy muy low cost,daba miedo tocar cualquier cosa por miedo a que ae desmoronara,nos apoyamos en la cama y se salió un barrote.... El personal es muy atento y servicial y la ubicación es muy buena

Accueil glacial, personnel peu avenant, une pzrsonne nous a ignorés totalement. Niveau de service nul alors que la déco et le confort sont acceptables. La chambre est quand même minuscule par rapport au prix

Nos tocó este hotel porque al nuestro le fallaba el aire acondicionado, nos llevaron a este hotel donde decían que sería mejor... Al principio super bien porque se veía limpio y tenia jacuzzi... cosa que el hotel donde habíamos reservado no. Por eso nos alegramos, tardaron mas de media hora en hacer el checking. Después de recorrer Madrid toda la tarde y noche yo solo pensaba en meterme en esa bañera ( jacuzzi) que había en la habitación.... lleno la bañera, hasta aquí bien, pero cuando enciendo el jacuzzi.... QUE PESTE!!!!!! olía a huevo podrido.. y empezó a salir suciedad del jacuzzi.. yo solo podía pensar en que mi xixi estaba tocando esa agua... espero no coger una infección. Después de todo el cabreo, me duché y a dormir. al día siguiente habían cortado la luz a toda la calle y nos levantamos sin aire, y con olor a huevo. NADA MAS :)