Hotel Palacio Del Retiro, Autograph Collection
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Madrid
Hotel Palacio Del Retiro, Autograph Collection
Health Protected
No. 11 of Top Premium Hotels in Community Of Madrid
C. de Alfonso XII, 14, Madrid, Community Of Madrid, 28014, Spain
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With a stay at Hotel Palacio Del Retiro, Autograph Collection, you'll be centrally located in Madrid, within a 5-minute walk of Calle de Alcalá and Puerta de Alcalá. This luxury hotel is 0.5 mi (0.7 km) from Prado Museum and 0.5 mi (0.8 km) from Gran Via.Show More
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4.2/5Very Good·Cleanliness: 4.2
All 58 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomPrivate ParkingBarRestaurantMeeting Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Retiro
(460m)
Metro: Colón
(1.0 km)
Airport: Madrid Barajas Airport
(15.6 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
15
Retiro Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Shade Curtain
Check Availability
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
1
Junior Twin Suite
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Shade Curtain
Check Availability
8
Junior King Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
9
Premium Deluxe King Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
7
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
2
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Daily Housekeeping
Check Availability
3
Deluxe Queen Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Daily Housekeeping
Check Availability
2
Premium Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Cable Channels
Shared Bath
Check Availability
2
Premium Deluxe Queen Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Cable Channels
Shared Bath
Check Availability
14
Presidential Library Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Cable Channels
Shared Bath
Check Availability
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Guest Reviews(58)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Guest User
December 8, 2022
no service at all
Original TextTranslation provided by Google
Guest User
December 30, 2023
This hotel has the best location if you want to be near the Parque Del Retiro. It's also within walking distance to several attractions especially the Queen Sophia museum. Part of its charm is that it's an older hotel and it has some history. It used to be a former home (and I believe a telephone company's headquarter's office.) You can tell that the rooms retain their classic feel but blended with modern amenities and upgrades. The old elevator (which is not in use) is very cool as well and gives you a sense of the Palacio's history. The staff is amazingly friendly and helpful. In addition to the park it's also a few minutes by car to the train station. I got a very simple room and I didn't feel the price justified but some of the other rooms are absolutely beautiful. If you're a Marriot Bonvoy member definitely try to ask for an upgrade if you're eligible. I loved my stay here.
Guest User
November 7, 2023
Superb location with friendly and helpful staff. Went there as a couple and loved the experience. Bedroom size was amazing and the bed was super confortable, we slept really well. Our stay included breakfast and we were amazed by the quality and variety. Overall we loved the experience and will definitely go back again.
Explorer38604109779
November 6, 2023
Very mediocre plus some real issues with rooms and smells We had two rooms. Both on the 4th floor. Elevator lobby on 4 had a poo musty smell Hallways dark with a seriously dangerous area near and old circular staircase. Hotel put in a piece of wood so people don’t fall down but it is not big enough and when carry luggage downright dangerous. Bad lighting in area made it worse. Shame on Marriott for passing the safety issue. Room 404 had a dead roach in middle of room. See picture Room 405 had almost no window and little light, cheap plastic wood flooring and no USB charging ports Very disappointing for an Autograph collection
Guest User
November 2, 2023
The entire staff was extremely friendly and helpful, the location is within steps of all the city’s main visitor’s attractions. The rooms are well appointed and impeccably clean! Alicia and Federico stand out amongst a truly professional and welcoming staff! We will return!
Guest User
October 22, 2023
Poor checkin experience- room not available until 5 since they had given another Bonvoy member late checkout. Bonvoy needs to not accommodate late checkout for on Bonvoy member at expense of another especially when clear the rooms are fully booked. We were not upgraded. Otherwise hotel has a lovely location by The Retiro park. Service was friendly and helpful. Breakfast very nice and evening bar as well. The bar tender accommodated us even though she was about to close which was very nice, Rooms were not my taste (upgraded to modern is unfortunately not in keeping with the beautiful old building). Very good not great,
Guest User
October 13, 2023
The location is terrific, and it's a lovely building. We should have upgraded our rooms to a larger option, as the entry level was very small. Beware - their form on their website for pre-arrival inquiries does not work. I repeatedly filled it out, to request an airport pick up. I had to go back to Marriott to find an email address. In the end the airport pick up was super expensive and poorly done. The driver did not meet us at arrivals, rather, he was in the parking lot. And he spoke no English, unlike what we were told. Take a cab.
Resort53616355662
October 9, 2023
Very beautiful hotel directly across from the huge city park. If you are one of four drivers, you get to park your car for free! If you are the fifth driver, they'll point you to a parking lot. So we lucked out. Like I said, it's beautiful but it's old. So there's not places to charge your phone easily. The balcony doors aren't able to be opened (probably for safety's sake). If you want modern connections, this is not the hotel for you. The breakfast is decent. The head desk quickly made us a reservation when we needed a place to eat and he definitely steered us in the right direction. (He suggested a place known for seafood but we didn't eat that. They had other choices too. Shhh, don't tell him!) We stayed at the JW in Madrid earlier in the week and they had a super welcoming vibe. All staff was so friendly. This one is definitely more restrained. They hope you have a good time. They are cordial and polite but they have no interest in furthering conversation or getting familiar. It definitely feels like "We're the staff and we're doing our job and you are a rich guest in the hotel. We know our place and you know yours." The JW vibe was more like "Hey, how was your day? Glad you're back!"
Guest User
October 6, 2023
My husband and I were guests at your wonderful hotel. We had such a great time. From the moment we entered the hotel until we left for the train station, everything was terrific. The entire staff treated us as if we were guests in their own home. We had a beautiful room overlooking Retiro Park, the history and décor added to the overall charm of the hotel. The hotel was within walking distance of many museums and attractions. We enjoyed breakfast each morning in the hotel restaurant and ended our day with a nice dessert or cocktail in the restaurant as well.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | €33.00 (approx. US$35.14) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2011
- Renovated: 2015
- Number of Rooms: 50
With a stay at Hotel Palacio Del Retiro, Autograph Collection, you'll be centrally located in Madrid, within a 5-minute walk of Calle de Alcalá and Puerta de Alcalá. This luxury hotel is 0.5 mi (0.7 km) from Prado Museum and 0.5 mi (0.8 km) from Gran Via.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at The Suite Bar, a bar/lounge which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 452 square feet (42 square meters) of space consisting of a conference center and meeting rooms.
Make yourself at home in one of the 50 individually decorated guestrooms, featuring iPod docking stations and minibars. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at The Suite Bar, a bar/lounge which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 452 square feet (42 square meters) of space consisting of a conference center and meeting rooms.
Make yourself at home in one of the 50 individually decorated guestrooms, featuring iPod docking stations and minibars. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Sauna
Spa
Massage Room
Fitness Room
Private ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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