Smartr Madrid la Latina

No hot water and the air-condition was broken. It end up sleeping with my family windows open . I contacted with property manager and they said: he willing send some tec im morning to fix the problem. My apartment was D3

Mi worst ever checkin experience. at the check in moment they contact us on whatsapp and requested our credit card info in a suspicious and insecure link . It felt as scammers , they requested all our passport ID again in top of the security numbers of the Credit Card. This was not preview explained in ********** at the moment we booked. Also the description say that was an office at the location but the offices was a 15 USD taxi far from the apartment. We could not understand how ********** is renting Apartments! This is not correct or at least should be very clear at the moment you book. Now we will have to cancel our credit card as this company got all our info typed and we are very worried. In top of this the location was scary at night. Not recommended at all!

Had received an e-mail from the property saying I needed to pay a deposit before they would give me the day-of-arrival entry code to the building with 2 Spanish phone numbers to call- both of which rarely answered. When we did connect, it was a slow process on phone data to follow the link sent to pay the deposit to get the code. We were grateful it wasn't raining, as we would have been standing in the rain for a half hour trying to get it all completed. Once in, the property was fine.

We loved staying here since it gave us more freedom than a hotel and we were able to wash and cook a little. The only issue was heating that wouldnt turn off but we were able to remedy this

The property was close to center of City with a underground station nearby, too floor, good views accross City, facilities all good, powerful shower ,hot water, furniture basic bit shabby but ok, comfortable beds clean linen and olent spare towels, overall a very enjoyable stay.

I had an excellent stay at SmartRental La Latina. Apartment was clean and I found all the necessary items there (towels, hairdryer, fully equipped kitchen etc.). Isabel was very helpful via WhatsApp if I had any questions. Lavapiés district is Madrid at its best in my opinion. It is a very lively and a bit bohemian area with many bars and restaurants. There is also a big supermarket open 24 hours a day close to the apartment, Lavapiés Carrefour. Next time when I travel to Madrid I will choose SmartRentals again.

Place was very central, alot of option to eat.