Dear Hotel Madrid
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Madrid

Dear Hotel Madrid

No. 5 of Top 4-star Select Hotels in Madrid
C.Gran Vía, 80, Madrid, Community Of Madrid, 28013, Spain
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With a stay at Dear Hotel Madrid, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and within a 10-minute walk of Royal Palace of Madrid. This upscale hotel is 1.5 mi (2.5 km) from Prado Museum and 1.7 mi (2.7 km) from Plaza Mayor.Show More
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hotel overview picture
4.1/5Very Good·Location: 4.2
All 104 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolPublic ParkingBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Plaza de España
(50m)
Metro: Santo Domingo
(320m)
Airport: Madrid Barajas Airport
(16.6km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room, Non Smoking, City View
20

Deluxe Room, Non Smoking, City View

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Amenities
Check Availability
Luxury Suite, City View (High floor)
13

Luxury Suite, City View (High floor)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Amenities
Check Availability
Premium Room Non smoking
19

Premium Room Non smoking

1 King bed
28-30m² | Floor: 8-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Amenities
Check Availability
Deluxe Family Room Non smoking
13

Deluxe Family Room Non smoking

1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Amenities
Check Availability
Deluxe Room Non smoking
13

Deluxe Room Non smoking

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Amenities
Check Availability
Deluxe Triple Room Non smoking
12

Deluxe Triple Room Non smoking

3 Single bed
20m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Amenities
Check Availability
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Guest Reviews(104)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.2
  • Service4
Guest User
November 9, 2023
I have been calling the hotel twice to ask for following - one on last night which they ask me write a email for request, the hotline is not for any enquiries; second time now which is in vain. Also tried to write email and ask Trip platform to follow up, two days later still no update. Super bad customer service that I would not recommend for anyone going to this city. Do risk your experience! Very bad!
Guest User
January 30, 2022
It is literally In the heart of Madrid! Lots of food eateries around! Beautiful rooftop bar!
Guest User
June 27, 2023
The room is dusty and the front desk is arrogant and unreasonable. Treating customers is like reprimanding elementary school students. If we hadn’t just got off the plane and were tired from the journey, we would rather lose money and change hotels. There are very few breakfast options
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reverseinte
January 11, 2022
Really rubbish, refunding the deposit nm can drag on for more than a week. Take the deposit in one second. It doesn't take a week to transfer money from within the country. Will never choose this hotel again
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Magnus
November 15, 2023
Each hotel is free to set its own prices and what is included and not. In this case the hotel chose not to include breakfast which I find disturbing, but ok as I simply just add the fee to get a fair comparison when deciding between various hotels. Upon check-in I was again informed that breakfast was not included but available for an extra charge and that I had to preorder/make a reservation. As soon as I came into the room I went to the breakfast reservation page only to find that first available slot was after 930!!! Breakfast is by far the most important meal of the day and not having breakfast totally ruins the day. It doesn't matter if the room looked this or that way, of the pillow was soft or hard, if there was a peekaboo shower, a bath tub or rain shower or whether or not the slippers were comfy or not. Without breakfast the entire stay was totally useless. In the end I’m glad I wasn’t charged 20 Euros for the non existing breakfast. Will have to think more carefully before choosing my next hotel.
Ismael
November 13, 2023
Hotel is in a very good location, walkable distance from interesting places. Hotel needs some maintenance, replace carpets, etc. Breakfast is good, however the area is small compared with hotel size and you need to reserve a time. Front desk Adrian and Paula were very helpful. Raul and the guys at restaurant were also very polite and attentive.
Helen
October 1, 2023
Great base for a trip to Madrid, quite close to the palace, cathedral, opera house, fabulous shopping and some great green park space. Madrid is a great city for site seeing, eating, drinking, shopping and just enjoying yourself
Leon Frazier
September 28, 2023
Staff was amazing. My wife and I celebrated our 13th wedding anniversary in Spain. Dear Hotel was a great choice. Very friendly people and they even gave us a list of dining options!
Robin
September 22, 2023
Dear Hotel is so well located to all of the major sites around Madrid. Just across the street from Plaza Espana - it’s easy to navigate back to whether by taxi or foot! Just a note - hotel has no ice to offer; must pay 10 euros. However there is a convenience store close by! The coffee in the room is a packet of instant. If you love coffee, pack your via Starbucks!! They just have one pillow per person but will bring you an extra if you ask! The wifi was a bit slow. It does not have an iron or a microwave in the room. It has small fridge and a water refill station at end of hallway! The room was small, but enough room for two big suitcases & 2 ppl. We had a deluxe room with tiny balcony on the 11 th floor. The shower was great and strong flow - even on a high floor. The bath towels were great & they offer a robe. The rooftop bar was great for winding down after exploring for the day. The sunset was beautiful from up there. If you want to go anywhere on the train ( Atocha station) be sure to buy ticket ahead. Trains fill up fast! Overall a great hotel, staff friendly and helpful and so easy to walk to places to explore.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 00:30–11:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Breakfast
StyleBuffet
AgeFee
Adult
€23.00 (approx. US$24.80) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2015
  • Number of Rooms: 162
With a stay at Dear Hotel Madrid, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and within a 10-minute walk of Royal Palace of Madrid. This upscale hotel is 1.5 mi (2.5 km) from Prado Museum and 1.7 mi (2.7 km) from Plaza Mayor.

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy international cuisine at Nice To Meet You, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 162 guestrooms featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Dear Hotel Madrid?

Prices at Dear Hotel Madrid are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Dear Hotel Madrid?

The closest airport is Madrid Barajas Airport. It is 16.6km from the hotel and approximately a 24minutes journey by taxi.

What are the check-in and check-out times at Dear Hotel Madrid?

The check-in time is after 15:00 and the check-out time is before 11:30.

Does Dear Hotel Madrid provide airport transfer services?

No, the Dear Hotel Madrid doesn't provide airport transfer services.

What amenities and services does Dear Hotel Madrid have?

Dear Hotel Madrid has the following amenities and services: Outdoor Swimming Pool, Sunbathing Area, Parking.

Does Dear Hotel Madrid have a swimming pool?

Yes, Dear Hotel Madrid has a pool. Pool type: Outdoor Swimming Pool.

Does Dear Hotel Madrid have fitness amenities?

No, Dear Hotel Madrid doesn't have fitness amenities.

Does Dear Hotel Madrid provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Dear Hotel Madrid have non-smoking rooms?

Please view the hotel listing for details.

Does Dear Hotel Madrid provide breakfast?

Yes, Dear Hotel Madrid provides breakfast.

About This Property

Nearest AirportMadrid Barajas Airport
Distance to Airport19.65KM
Nearest Train StationEstación De Tren Príncipe Pío
Distance to Train Station1.1KM
Nearest Subway StationPlaza de España
Distance to Subway Station0.05KM
Average Price FromUSD375
Hotel Star Rating4