La Casa de las Letras
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
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La Casa de las Letras

Health Protected
13 Calle de San Pedro, Madrid, Community Of Madrid, 28014, Spain
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Located in Madrid (Madrid Centro), La Casa de las Letras is within a 15-minute walk of Gran Via Street and Puerta del Sol. This aparthotel is 0.3 mi (0.5 km) from Prado Museum and 0.8 mi (1.4 km) from Plaza Mayor.Show More
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hotel overview picture
3.6/5Cleanliness: 3.6
All 11 Reviews
Amenities
Wi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Atocha
(450m)
Metro: Antón Martín
(490m)
Airport: Madrid Barajas Airport
(17.7km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Double Studio
6

Double Studio

1 Double bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Amenities
Check Availability
Two-Bedroom Duplex
7

Two-Bedroom Duplex

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
In-room Wi-Fi
Room Amenities
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Triple Interior Studio
7

Triple Interior Studio

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
In-room Wi-Fi
Room Amenities
Check Availability
One-Bedroom Apartment
5

One-Bedroom Apartment

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
In-room Wi-Fi
Room Amenities
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Triple Studio
19

Triple Studio

1 Double bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Amenities
Check Availability
One-Bedroom Duplex
6

One-Bedroom Duplex

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
In-room Wi-Fi
Room Amenities
Check Availability
Quadruple Studio
6

Quadruple Studio

1 Double bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Amenities
Check Availability
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Guest Reviews(11)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. US$1.20). Trip Coins can be used to save instantly on room rates.

예은
August 25, 2022
The location is too far inside and there are uphill roads, so it was difficult to climb up with luggage. Also, I made a lot of calls to the hotel owner's number, but it took a long time to check in as they didn't answer. The inside of the room was spacious and nice, but the bathroom had a lot of sewer smell.
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Guest User
July 16, 2023
SCAMMERS-they require you to connect “at least 72 hours in advance” in order to arrange access but fail to answer, leaving travellers vulnerable with unsecured accommodation prior to arrival, then keep the fee because all of this happens after the free cancellation date cut off. Avoid at all costs. They are scamming thieves that should not be permitted to book via booking sites.
Guest User
July 24, 2022
We arrived an hour after check in and room was still not ready. Had to drop bags and hang around for an additional 2 hours. Once we got to the room, 1 of the minisplit ACs was non-functioning in the living area so the entire apartment was hot. We were on the top floor and windows open to the roof which made it hotter. The upstairs bathroom had no airflow at all and smelled like sewer gas. The refrigerator was not cooling properly and kept beeping the entire time. Mildew in the shower, cracks in the tile floor, found a pill on the floor along with lots of dustbunnies. Couch had cigarette burn in it and some sort of stain on it, maybe pee? Tried to contact the office several times to request a different room or see what could be done and they never responded. Would not recommend at all.
Guest User
June 11, 2022
I had a terrible experience, stay away from this place. After making a reservation on ***********, I messaged Behap multiple times to tell them that I was arriving after 8 pm, their latest standard check-in time. They never replied. I tried to call them, write them on *********** and Whatsapp, they just sent me a payment link with no explanations. As I was fearing a scam, I told them I would have paid only once I was on the premises. They never replied. I called them multiple times and they never sent me check-in instructions. I ended up in front of their door at 11 pm with no way to enter and nobody answering the phone. I booked another hotel and left. The day after they flagged me as no-show on ***********! Stay away from this place.
Guest User
April 11, 2022
The all deal was a hoax. In the pictures of my reservation a see a large room, with sofa, etc. In fact what I got was a tiny, tiny room, without the sofa, without towels, without the wifi password, the sheets were dirty with hairs from previous guests, etc. It was a total deceive. I tried to contact the lady in charge many times by messages, phone calls, never got an answer; before my payment she always answered very politely. The next morning we left to a normal hotel. KEEP AWAY FROM THIS APARTMENT HOTEL!!
Guest User
April 9, 2022
Location is amazing! So close for walking to parks and to centre/palace. Lots of bakeries and restaurants close by. Room is basic - clean bedding and towels provided. Beds comfy and wifi / tv great. However not enough plates, cutlery, glasses. No kitchen towel or washing up liquid. Toilet paper ran out on second day. Sofa bed not made up (but was comfy). Ironing board but no iron. No clothes maiden to dry wet clothing (but washing machine provided).
Guest User
April 5, 2022
The place was filthy with fungus on the walls, the curtains where full of grease. There is no way that an adult can sit on the toilet. The room has no doors for privacy in a 4 people apartment and there is no way you can get to the bedroom closet without moving the bed. And the host is unresponsive. I tried to contact them several times with no luck.
Guest User
November 28, 2021
I read all the reviews and was skeptical but the price was right so took a chance. The apartment look just like the picture, there was even a washer/dryer machine ( I made it wash but not dry ) , the bathroom was very small and I did not hear any loud noise like previous travelers. It was very well located , close to the metro , the Atocha station, Parque del Retiro and the museums . No in person contact , everything was done over text , stayed 5 days and I got no room refresh , I had to buy my own toilet paper cause we run out , other than that it was a good stay.
Guest User
October 16, 2021
Unresponsive host, noisy rooms with paper thin walls, faulty appliances and overall this accomodation is significantly below all expectations. This review is written at 1am with yelling, music and slamming doors being heard from nextdoor neighbors. Consider it a hostel absolutely not worth the price point!

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 00:00–11:00
Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 26
Located in Madrid (Madrid Centro), La Casa de las Letras is within a 15-minute walk of Gran Via Street and Puerta del Sol. This aparthotel is 0.3 mi (0.5 km) from Prado Museum and 0.8 mi (1.4 km) from Plaza Mayor.

Make yourself at home in one of the 26 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided once per stay.

Services & Amenities

Internet
Public Areas
Safety & Security
Languages Spoken

Frequently Asked Questions

How much does it cost to stay at La Casa de las Letras?

Prices at La Casa de las Letras are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to La Casa de las Letras?

The closest airport is Madrid Barajas Airport. It is 17.66km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at La Casa de las Letras?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does La Casa de las Letras provide airport transfer services?

No, the La Casa de las Letras doesn't provide airport transfer services.

What amenities and services does La Casa de las Letras have?

La Casa de las Letras has the following amenities and services: Parking not available, Languages Spoken at Front Desk, Wi-Fi in Public Areas.

Does La Casa de las Letras have a swimming pool?

No, La Casa de las Letras doesn't have a pool.

Does La Casa de las Letras have fitness amenities?

No, La Casa de las Letras doesn't have fitness amenities.

Does La Casa de las Letras provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does La Casa de las Letras have non-smoking rooms?

Please view the hotel listing for details.

Does La Casa de las Letras have a restaurant?

No, La Casa de las Letras doesn't have a restaurant.

About This Property

Nearest AirportMadrid Barajas Airport
Distance to Airport20.72KM
Nearest Train StationAtocha Train Station
Distance to Train Station0.93KM
Nearest Subway StationAtocha
Distance to Subway Station0.45KM
Hotel Star Rating3