I just have to vent about this hotel; it was the worst of the four I stayed at during my trip to Spain and Portugal! It's supposed to be an established four-star hotel, and the facilities are decent, plus the location is convenient, but my stay was incredibly uncomfortable. First off, the service was poor. The receptionist was a rough-looking older man who never made eye contact with guests and didn't crack a single smile. It wasn't that he was actively rude, but more that he seemed uncultured and didn't know how to provide proper guest service. Second, the soundproofing in the room was terrible. I could clearly hear conversations from next door and the noise of water draining from the bathroom. What I found most unbearable was the bedding setup: a duvet insert sandwiched between two sheets. Every time I turned over in bed, I'd end up tangled directly in the duvet insert, which felt really unhygienic. For a hotel costing over a thousand a night, this definitely deserves a bad review!
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