Hotel Princesa Plaza Madrid

Reviews of Hotel Princesa Plaza Madrid

Hotel Princesa Plaza Madrid

C. de la Princesa, 40, Madrid, Community Of Madrid, 28008, SpainSee Hotel Details
Hotel Princesa Plaza Madrid
Hotel Princesa Plaza MadridHotel Princesa Plaza MadridHotel Princesa Plaza Madrid
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1 night

Guest Reviews

8.8/10
Very Good
136 Reviews
Verified reviews
Location9.1
Amenities8.2
Service8.7
Cleanliness9.2
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All reviews(136)
Positive reviews(35)
Reviews with photos/video(6)
Awesome stay(12)
Great location(11)
Awesome rooms(9)
Clean and tidy(8)
Large rooms(5)
Negative reviews(1)
Santhosh Kumar
Classic Twin Room Non smoking
Stay Date Feb 2025
Couples
21 Reviews
8.0/10
Very Good
Posted on Apr 3, 2025
Slightly outside of main location, clean rooms but no amenities and a very weird clicking noise in the room, which kept us up all 3 nights
Bernadynn Cher
Classic Twin Room Non smoking
Stay Date Mar 2025
Travel with friends
3 Reviews
10.0/10
Outstanding
Posted on May 12, 2025
Room was spacious and clean! Walking distance to the metro and easily accessible.
Haziq
Classic King Room
Stay Date Jan 2025
Couples
1 Reviews
9.5/10
Amazing
Posted on Feb 4, 2025
the hotel is very new so the rooms are in pristine condition. we took the cheapest room possible and it was already so so big. enough space to lay out 3 luggage’s without stepping over them. the bed was comfy and toilet was pretty. the location of the hotel is a mere 10 min walk from the main city center in Gran Via. i still can’t believe the price is so affordable as compared to the other hotels within the same area. definitely coming back to this hotel if i return to madrid :)
Guest User
Plaza King Room Non smoking
Stay Date Nov 2024
Couples
4 Reviews
10.0/10
Outstanding
Posted on Jan 16, 2025
A pleasant stay. Would highly recommend to anyone.
Roly Sharma
Classic King Room
Stay Date Aug 2024
Solo travelers
7 Reviews
10.0/10
Outstanding
Posted on Sep 8, 2024
Had a great time and the service is good.
Response from Property: Dear Roly, we appreciate your trust.Proud to know our service has excelled throughout your stay!We look forward to welcoming you soon.Best regards,Christian Martin - Duty ManagerHotel Princesa Plaza Madrid
Guest User
Classic Twin Room Non smoking
Stay Date Oct 2024
Couples
4 Reviews
10.0/10
Outstanding
Posted on Nov 28, 2024
The hotel is in a good location. The subway takes 15 minutes to the city center. The subway takes Line 3 to the airport and then transfers to Line 8. The Madrid subway system is very good. The hotel is also in the business district, next to the shopping mall and Starbucks. The hotel room has been newly renovated and is modern and simple. The room size is also impressive in Europe. The hotel is still under renovation and there will be some noise from the renovation. But I don't mind and I am very happy staying here.
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Guest User
Plaza King Room Non smoking
Stay Date Apr 2025
Family
1 Reviews
8.5/10
Very Good
Posted on May 11, 2025
Clean hotel, attentive staff Just a shame about the pool, which doesn't exist in real life, unlike on their website.
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Yeyou
Classic King Room
Stay Date Aug 2024
Family
1 Reviews
10.0/10
Outstanding
Posted on Oct 3, 2024
The hotel is very good and the location is good, just near the top of Gran Vía. Although the exterior is under renovation, it does not affect the stay at all. The service is also good. We were given a room on the top floor as requested. The price-performance ratio is quite high. If you come to Madrid, you can consider this hotel.
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QINGTENG YU
Classic King Room
Stay Date Jan 2025
Family
7 Reviews
9.5/10
Amazing
Posted on Feb 12, 2025
The hotel has been under renovation, and they have an elevator door that always won't close. The hotel's overall area and hygiene are good, and the location is also good.
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Guest User
Classic King Room
Stay Date Dec 2024
Family
3 Reviews
10.0/10
Outstanding
Posted on Apr 1, 2025
Very clean and tidy hotel. The room is also large. There is a sofa bed for children. The location is excellent. The British Palace Department Store is next door. You can buy some ham chocolate as a gift.
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Hazelnut Cookie
Plaza King Room Non smoking
Stay Date Dec 2024
Family
22 Reviews
10.0/10
Outstanding
Posted on Mar 25, 2025
I had business nearby so I chose the Arguelles area instead of the Gran Via area, and I was very satisfied with my stay. There were fewer people than in Gran Via, but there were still plenty of shopping spots like department stores and Zara, which was nice. The exterior of the hotel was under construction and not in the pristine condition, but it didn't affect my stay. The rooms had been recently renovated so they were in perfect condition. The amenities were Rituals.
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Xinaisitebandelasizhangliao
Classic Twin Room Non smoking
Stay Date Oct 2024
Travel with friends
2 Reviews
10.0/10
Outstanding
Posted on Jan 9, 2025
Facilities: Very good Hygiene: Very clean Service: Considerate~ It is a good hotel in the overall European trip, much better than Barcelona! Environment: Very convenient overall, recommended
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Bayi
Deluxe King Room Non smoking
Stay Date Mar 2024
Family
15 Reviews
6.0/10
Posted on May 7, 2024
It's a pitfall! The hotel is under renovation, and the official website doesn't mention it. It's under renovation from 9am to 6pm every day. There are workers outside the room window. The lobby is gone, moved to a small corner, not as big as the lobby of a domestic express hotel, and there are scaffoldings in front of the lobby. The taxi went around in circles and couldn't find the hotel entrance. The room facilities are also very old. If you are going to Madrid recently, please avoid this pitfall!
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Response from Property: Dear Bayi,Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience caused by the ongoing renovations during your stay. Your feedback is invaluable as it helps us improve our services.We understand how disruptive construction noise and the presence of workers can be, and we apologize for any discomfort this may have caused. Additionally, we are addressing the issues related to the temporary relocation of our lobby and the difficulties with accessing the hotel entrance.Your comments about the condition of the room facilities are noted, and we will be conducting a thorough review to ensure they meet our standards of comfort and quality.We hope you will consider giving us another opportunity to serve you in the future, once our renovations are complete. Please contact us directly for any future reservations, and we will ensure your stay is as pleasant and comfortable as possible.Thank you for your understanding and patience.Best regards,Lara de Pablo-Customer Care
Guest User
Classic Twin Room Non smoking
Stay Date Nov 2024
Travel with friends
3 Reviews
10.0/10
Outstanding
Posted on Dec 28, 2024
The room is really a super good room in Europe at the same price!
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iseekq
One Bedroom King Suite Non smoking
Stay Date Jun 2024
Family
22 Reviews
9.0/10
Great
Posted on Oct 11, 2024
We booked a family suite at a good price. The room was really big and the kids loved it! The breakfast area was not too big and the food was OK. It was not far from the subway station, and there were shopping malls and supermarkets near the subway station. It took about 15 minutes to walk to Plaza de España.
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Response from Property: Dear Iseekq.Thank you for sharing your experience with us. We are pleased to hear that you found the family suite spacious and that your children enjoyed their stay. It’s also great to know that you appreciated the convenience of our location, being close to the metro station and nearby shopping facilities.We have taken note of your feedback regarding the size of the breakfast area and the food, and we will continue to work on improving our offerings.We hope to welcome you and your family back in the future.Warm regards,